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    Best Western Plus New England Inn & Suites

    2253 Berlin Turnpike, Berlin, CT 06037-4036
    +1 855-595-6195
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    01/01/2018 02/01/2018
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    USD 102*
    USD 102*
    USD 102*
    Traveller (16)
    Room & Suite (20)
    Dining (2)
    Overview
    • Excellent50%
    • Very good28%
    • Average12%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “front desk” (44 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus New England Inn & Suites
    Special Offer: BOOK DIRECT & SAVE
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    Rooms
    1 Jan.2 Jan.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (299)
    There are newer reviews for Best Western Plus New England Inn & Suites
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    41 - 45 of 295 reviews

    Reviewed 1 May 2017

    Staff was great. Room met my expectations. My only complaint was that the floor in our room squeaked when you were walking on it. We also could hear the people in the room next door walking around from the squeaky floors.

    Review collected in partnership with Best Western
    Thank 239carah
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 2 May 2017

    Thank you for taking the time to leave a review about your stay, we certainly appreciate that. We are happy that you had a good stay with and hope that you will stay with us again in the future.

    Reviewed 30 April 2017 via mobile

    Nice and clean. Breakfast was free and bountiful also fresh. Rooms clean and fresh.Indoor pool was up and running.Special shout out to Vanessa and Oohm. Very courteous and knowledgeable. We love Best Westerns.

    Thank peter p
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 1 May 2017

    Thank you for leaving a review about your stay at our property. We are happy that you had a good stay with us and look forward to having you stay with us again.

    Reviewed 25 April 2017

    This hotel is in a convenient location, great hot breakfast (Belgian waffle maker, pastry items, sausage, egg, hash browns and bacon, cereal, oatmeal, yogurt, etc), convenient pool hours (6a-11p), fitness room, friendly staff. Definitely a pleasant stay for a night. We were too tired after...More

    Thank maramez12
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 27 April 2017

    Thank you for leaving a review about your stay at our property. We are happy that you had a good stay with us and look forward to having you stay with us again.

    Reviewed 24 April 2017

    We stayed at BW because of the pool and the breakfast. And we were not disappointed. The rest of the hotel was high quality, clean, comfortable. Staff was friendly and helpful. They want me to lengthen this review so I'll just say I wish this...More

    Review collected in partnership with Best Western
    Thank Jean B
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 27 April 2017

    Thank you for leaving such a positive review of our property, we certainly appreciate your feedback and are happy that you had really good time staying with us. W are glad to see you enjoyed the hot complimentary breakfast, along with the indoor heated pool....More

    Reviewed 1 April 2017 via mobile

    The lobby is nicer than some Best Westerns, but the actual rooms and bathrooms are just okay. The bathrooms are very small and neither they nor the rooms have been refurbished for quite a long time. The room smelled of old cigarette smoke, although it...More

    Thank Becky S
    Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 7 April 2017

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 94 - USD 119 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Hotels.com, Expedia, Hotwire, Priceline, Orbitz, Travelocity and HotelQuickly so you can book your Best Western Plus New England Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Berlin
    • Also Known As
    • Best Western Plus New England Hotel Berlin ,
    • Best Western Plus New England Inn And Suites ,
    • Best Western Berlin ,
    • Berlin Best Western
    Add Photo Photos
    Traveller (16)
    Room & Suite (20)
    Dining (2)
    Hotel & Grounds (8)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Anita E
    19 April 2017|
    AnswerShow all 3 answers
    Response from Gary D | Property representative |
    Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
    2
    Votes
    MGJZ
    17 November 2016|
    AnswerShow all 5 answers
    Response from Jenny P | Reviewed this property |
    Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
    2
    Votes
    Anonymous N
    3 November 2016|
    AnswerShow all 5 answers
    Response from cathelynj | Reviewed this property |
    It's heated and not over chlorinated. Not a huge pool, but nice enough.
    1
    Vote
    Room Tips
    "Check refrigerator setting if you plan to use it."
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    "Ask for a room with a view of the woods. It will probably be a view of a roof, but it beats the alternative..."
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    "Opt for the second floor and away from the elevator."
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    "do not stay here if it is full to capacity"
    Read review
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