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Ritz Carlton Club & Residences

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#9 of 31 Hotels in Vail
Certificate of Excellence
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Ritz Carlton Club & Residences
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173 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Denver, Colorado
Reviewed 16 June 2016

We had the most amazing weekend during the GoPro Mountain Games. The service from Vail Resorts and the Ritz Carlton was above and beyond what we could have imagined. I would recommend to everyone to check out the Ritz at Vail..

Thank Wil E
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Greetings Wil E, Thank you so much for the kind review and I'm glad you had a great time at the GoPro Games! Please come back and see us again soon. Best, Kyle G Assistant Front Office Manager

Salt Lake City, Utah
Reviewed 31 May 2016

We had a great experience from arrival to departure. The staff greeted us by name throughout our stay. Bell Staff and Concierge were very helpful with directions, recommendations and restaurant reservations. The shuttle service was also a big plus! Our three bedroom residence was beautiful and comfortable. We look forward to a return trip.

Thank Richard L
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Hello Richard, I'm so happy to hear that you had such a great experience with us! I'm constantly impressed at the extent to which our bell staff and concierge know the area. We look forward to welcoming you back soon. Best, Kyle G Assistant Manager

Reviewed 29 May 2016

What can you say, the service is great! We had a 3 bedroom condo with all the works. Heated pool, hot tub, smore's each evening. Shuttle ride into town when needed. They have a teen room with pool tables, shuffle board and Lego's for the kids and Adults. Couldn't ask for anything more!

Thank TexasTravelbug50
Reviewed 28 May 2016

If possible, I would rate this hotel six stars. The rooms, staff, location, and service level are unexcelled. Worthy of mention are the fitness center, bell and valet staff, reception personnel, and housekeeping. None of these persons could have been more gracious or helpful. There were a couple MINOR issues with our room on arrival and Gus from maintenance resolved...

1Thank davide542
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Davide542, I'm sorry that you encountered some issues upon arrival, and I'm very happy to hear that we were able to resolve those quickly. I'll be sure to thank Gus for his excellent service! Kyle G Assistant Front Office Manager

Denver, Colorado
Reviewed 19 May 2016

We rented a residence for our three families and the accomodations were amazing. The service from the staff also exceeded out expectations. This was the best hotel stay anywhere in a long time. We are planning to return in the fall.

Thank jeaton8326
Carlsbad, California
Reviewed 12 May 2016

Customer service is not dead at the RITZ.. The way were were treated is an example of a staff that really cares about guests and any needs they may have. I have been to 24+ countries and the staff at the RITZ IN VAIL, are the best, for sure. Joe Tosto

Thank Joe T
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Joe, I am truly humbled by your review. To hear that about our customer service from someone who has traveled so much is an amazing compliment. Please come back and see us again! Best, Kyle G Assistant Front Office Manager

Naperville, Illinois
Reviewed 10 May 2016

Everything about this residence is top notch. Our 3 bedroom unit was so spacious with luxurious touches. Luxury baths in the Master suites with heated floors. Washer/dryer in unit. Great well stocked kitchen with wine fridge. Our unit had 3 terraces. Everything was spotless. Nice warm pool and 2 hot tubs on the property. Great exercise room. Small spa area...

1Thank Martha L
Reviewed 27 April 2016 via mobile

This is a true luxury residence hotel in every detail. From the moment you make your reservation until departure, you're taken care of, with charm and grace. Need your suite stocked with groceries/drinks? Certainly Ma'am/Sir. Need a ride to/from anywhere in Vail or nearby? Be right there. The car was always ready when I went downstairs, with a bellman holding...

Thank Michael S
Kyle G, Assistant Manager at Ritz Carlton Club & Residences, responded to this review

Hello Michael S! Wow, thank you so much for the stellar review. I'm glad you were able to take advantage of our complimentary shuttle service to anywhere within the town of Vail. Who wants to drive when they're on vacation!? I'm so happy to hear that you've already rebooked! The scotch will be waiting. Best, Kyle G Assistant Front Office...

Vero Beach, Florida, United States
Reviewed 25 March 2016

I stayed here as a guest of an owner. Wow! 5,000 square feet at least in the unit. Fabulous service as you would expect from the Ritz Carlton group. This property is mostly owned by the residents. If you are booking you most likely will be staying in an owner's unit. The few unit I visited were totally outfitted. You...

1Thank Ron C
Rye Brook, New York
Reviewed 21 March 2016 via mobile

Far and away, the best resort we ever stayed at. The entire staff was attuned to all our needs. The fire pit with s'mores was a great addition. The valet ski service was a pleasure. We skied to the Ritz rack and they took skis, poles and us back to the resort where our shoes awaited us. The shuttle service...

1Thank Howard G

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Extravagant, refined and exclusive-it's all about luxury and convenience during your stay at The Ritz-Carlton Residences, Vail. Experience the ultimate mountain resort lifestyle in each of the two-, three-, four- and five- bedroom residences. From its premier Lionshead location, extraordinary amenities and personal concierge, to extensive services including on-site ski & snowboard rentals, overnight storage and door-to-door shuttle service to the Eagle Bahn Gondola, there's no comparison to the renowned attention to detail you will enjoy. The Ritz-Carlton Residences, Vail invites you to enjoy the most tailored experience in Vail. ... more   less 

Additional Information about Ritz Carlton Club & Residences

Address: 728 West Lionshead Circle, Vail, CO 81657
Region: United States > Colorado > Vail
Price Range: $630 - $2,875 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ritz Carlton Club & Residences 4.5*
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Also Known As:
Ritz-Carlton Club, Vail Hotel Vail
Hotel Style:
#2 Top resorts Hotel in Vail
#3 Family Hotel in Vail
#4 Luxury Hotel in Vail
#7 Romantic Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from Ritz Carlton Club & Residences staff and other travellers.
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Questions? Get answers from Ritz Carlton Club & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that does not face Interstate 70.”
 of 5 bubbles Cardstunts, 23 Feb 2017 | Read review
“Take your time and view the owner's pictures.”
 of 5 bubbles ScottM429, 23 Dec 2016 | Read review
“4 bedrooms have built in steam room in showers”
 of 5 bubbles Lvurself, 6 Oct 2016 | Read review
“The best views face the mountain.”
 of 5 bubbles 376jimp, 3 Oct 2016 | Read review
“Highest rooms do not offer balcony that you can see through”
 of 5 bubbles lindab954, 23 Sep 2016 | Read review
5 of 5