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The Lodge at Vail, A RockResort

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#14 of 33 Hotels in Vail
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The Lodge at Vail, A RockResort
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744 Reviews from our TripAdvisor Community

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There are newer reviews for The Lodge at Vail, A RockResort
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Showing 727: English reviews
Vail, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2014

I'm writing this review as I lay awake unable to sleep in my hot cramped room with an uncomfortable bed. Called to request an early check in so my kids could nap. Would have accepted no for an answer, but was told "no guarantees but we'll put a note on your reservation". When I arrived at 11:00 I was told... More 

Helpful?
3 Thank Amy T
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Good Day Amy T, I am very disappointed as I read your review and can see that we were unable to meet your expectations during your stay. This is not the norm for the Lodge at Vail. I would like the opportunity to discuss your stay with you in detail and come up with a resolution for the issues you... More 

Castle Rock, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2014

Perfect location, with walking to all of Vail Village, as well as restaurants, ski lift, etc.... Wonderful accommodations and services. Highly recommend this hotel. Great value for summer stay. Classy

Review collected in partnership with this hotel

Helpful?
1 Thank Jennifer S
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for choosing the Lodge at Vail for your summer getaway! Summer time is a hidden gem here in the Vail Valley and I love when someone can experience that beauty for the first time! I am still awe struck when I look out to the mountain from our rooms and remember how special it is to be a... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

This fabulous building sits in the heart of Vail. The staff went out of their way to help. Unlike other hotel workers that avoid you, these guys made an extra effort to approch you and offer any help necessary. Just amazing!!!!!

Helpful?
1 Thank Eaglebike
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for your wonderful review! At the Lodge at Vail we aim to exceed our guests expectations at every turn. In order to do this consistently, I believe our staff has to have a genuine passion for creating a top notch guest experience. This is our # one priority when anyone joins the Lodge at Vail team. Talking to... More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

The moment we checked in with Edgar at the front desk, we knew we were going to have a great stay. The staff was very friendly and accomodating to our needs and did everything they could to find us a room that would best fit our needs for the weekend. The hotel was clean and offered great views of the... More 

Helpful?
1 Thank bb172014
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for sharing feedback about your recent stay! Edgar and the rest of the Lodge at Vail staff will look forward to welcoming you back on your next visit! I hope you are able to squeeze another trip to Vail in soon. I will be sure to share this feedback with the team! Please let me know when you... More 

Saint Louis, Missouri
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 July 2014

If this is a Rock Resort the Rocks standards have declined to low that causes me to write about the terribly disappointing experience we had in Vail last week. When making my reservations I inquired about the upcoming renovations. I was assured on two different calls that there were no renovations occurring prior to August. The reality is that the... More 

Helpful?
Thank Joe C
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Good Day Joe C, Thank you for your candid review of your recent stay. I am truly sorry that your condo unit did not meet your expectations and that you were negatively impacted by the other condos that are currently being updated. I appreciate you taking the time to talk with me over the phone while you were in house,... More 

Seminole, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2014

It was my best vacation ever. Everything was exceptional. There is nothing to complain about. The room, staff, food, grounds, views, and care of the environment were exceptional. The service was impeccable. It was like they were so nice and helpful are they real? This lodge was an ambassador for the state of Colorado. Simply put, I never visited Colorado... More 

Helpful?
1 Thank joe k
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for taking the time to review your recent stay. Every member of our staff is on this e team because they really do love creating special experiences for our guests. Each one of our wonderful employee's has turned elevating our guests experiences into an art form and I believe our associates are our biggest asset. The location and... More 

Spokane, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 July 2014

The staff are amazing, the location is perfect, and the spa service is to die for. You don't need a rental car because everything is within walking distance. The staff were friendly and attentive. The spa services were extreamely relaxing. We will definately be back.

Helpful?
1 Thank freqtravele
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you freqtravele! Based on your Trip Advisor name, I assume you travel a lot which makes your review that much more meaningful! Thank you for taking the time to share your experience on this site. I truly enjoy meeting our repeat customers and want to make sure your experience exceeds your expectations each time you stay with us. Please... More 

East Northport, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

We chose this resort from the internet after looking at many hotel reviews. I have to say it was an unbelievable value and you could not top the location right at the base of the mountain next to the gondola. If you want to stay at The Lodge there is no reason for a rental car as you have access... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Brian C
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Brian C, Thank you for taking the time to share your wonderful experience with the Trip Advisor community! I am delighted that our gracious and accommodating staff was able to make this trip extra special. Thank you for the wonderful comment and for your business. I look forward to my next opportunity to host you at our beautiful resort. Kind... More 

Albuquerque
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

Great hotel. Excellent location. It was right in the heart of Vail near restaurants, parks, ski lifts, and shopping. The staff was great. I inquired about finding a place to buy bottled water and they gave me complimentary bottled water. The beds are comfortable, the rooms are clean, and comfortable. The fitness center is fantastic; they even offer free yoga... More 

Helpful?
1 Thank Sacheen N
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Good Day Sacheen N, Thank you for your review. I am elated that you had such a great stay. Our yoga and fitness classes are a wonderful perk. I hope you were able to enjoy the steam and sauna in our beautiful RockResort Spa after your work out! We want to make sure you don't work too hard while you... More 

Highlands Ranch, Colorado
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 July 2014

We stayed here last July and loved it so much decided to return. There was a bit of a miscommunication when booking the room and we had to stay in a room with one king bed and have a rollaway brought in for the kids. The staff went over and beyond to ensure that we received the bed, even calling... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Michellehaider
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you Michellehaider, I am thrilled that you had such a wonderful stay. I have to agree with you, our staff is what makes our beautiful resort so special. Please let me know if I can personally assist you with your next reservation to ensure that you and your family get a room that works best for your needs. Thank... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This is Vail at its most iconic. Vail's first hotel, the Lodge at Vail remains the cornerstone of Vail Village, located just steps from Gondola One. Revel in the proximity to the slopes, savor exceptional on-property dining at Cucina, Yama, and Elway's, lounge at Pool One, peruse the plethora of shopping options along Gore Creek Drive, and enjoy authentic Rocky Mountain hospitality, all at Vail's original. ... more   less 

Additional Information about The Lodge at Vail, A RockResort

Address: 174 E Gore Creek Dr, Vail, CO 81657
Region: United States > Colorado > Vail
Price Range: $303 - $1,484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lodge at Vail, A RockResort 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Lodge At Vail, a Rock Hotel Vail
Hotel Vail a Rockresort
a Rockresort Hotel Vail
Lodge Vail
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Vail
#6 Business Hotel in Vail
#7 Spa Hotel in Vail
#7 Luxury Hotel in Vail
#11 Family Hotel in Vail
#13 Romantic Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Vail, A RockResort staff and other travellers.
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Questions? Get answers from The Lodge at Vail, A RockResort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the Mountain!”
 of 5 bubbles Billy350, 1 Dec 2016 | Read review
“Try to get a mountain facing room and be sure to take advantage of the spa; with or without a spa treatment.”
 of 5 bubbles alexgriffin2121, 22 Oct 2016 | Read review
“We had a room on the 2st floor which was great for our little puppy.”
 of 5 bubbles swhetzell, 3 Oct 2016 | Read review
“Request a room that doesn't have a window facing Vail Village...you will hear everything. IT was hard to sleep.”
 of 5 bubbles wendykjohnson, 1 Oct 2016 | Read review
“get one over-looking the plaza”
 of 5 bubbles tracyr725, 15 Sep 2016 | Read review
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