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Crossland Economy Studios - Denver - Thornton

58 reviews
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Traveller (12)
Room & Suite (19)
Dining (2)
Overview
  • Excellent3%
  • Very good12%
  • Average1%
  • Poor12%
  • Terrible72%
6 Dec 2017
“FILTHY ROOM. Uncaring defensive staff.”
3 Jul 2017
“Mosh Pit for a Hotel”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Family Rooms
Kitchenette
Pets Allowed
2.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (58)Write a Review
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11 - 15 of 58 reviews
Reviewed 9 July 2015

Hotel staff very pleasant. Economy room two queen beds are firm, pillows a bit soft but overall a good quiet place to stay. Priced a little high for a weekly stay.It is within walking distance to walmart and dunkin doughnuts. Water park close by and...More

1  Thank maryloudostaler
Response from Manager_11525, General Manager at Crossland Economy Studios - Denver - ThorntonResponded 15 July 2015

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our friendly and accommodating staff. I’m glad to hear that you enjoyed our comfortable beds and convenient location. Once more, thank you for posting your review. We...More

Reviewed 7 July 2015

I did not do normal research on this hotel as it was included in a prepaid Orbitz package where I requested a "double, non-smoking". Got a smoking room with small double (didn't know doubles were that small). The TV was blurry so we couldn't even...More

4  Thank Mustangs81
Response from Manager_11525, General Manager at Crossland Economy Studios - Denver - ThorntonResponded 15 July 2015

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. We provide housekeeping services to guests staying eight or more nights; however, these services are...More

Reviewed 4 July 2015 via mobile

First of all you book the room ask for a king bed .you get there to check in and are told it's first come first serve! !! Bad idea then you are told you have to pay for the room up front ?? Realy .also...More

3  Thank Sara P
Response from Manager_11525, General Manager at Crossland Economy Studios - Denver - ThorntonResponded 15 July 2015

I appreciate you bringing your experience to our attention. The service and cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. While we no longer keep dishes in guest rooms, these items are available upon request for no additional fee. To...More

Reviewed 1 July 2015 via mobile

The staff was amazing and had customer service skills... and was very cordial. The property is in a great location, but shame on the owners for not providing this great group of employees a better maintained hotel - something they could be proud of, instead...More

3  Thank nancyjmack
Response from Manager_11525, General Manager at Crossland Economy Studios - Denver - ThorntonResponded 15 July 2015

I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your kind comments regarding our staff; however, I sincerely apologize for the cleanliness and maintenance issues you experienced. To uphold our company’s high standards, we are working...More

Reviewed 1 July 2015

I was traveling to Denver for some medical testing and was sent here for a value room. $90.00 bucks! This place shouldn't have cost over 49.99. For $35.00 more get a Holiday Inn express. This is the dirtiest, most broke down hotel I have ever...More

3  Thank Hondasaki_cat_girl
Response from Manager_11525, General Manager at Crossland Economy Studios - Denver - ThorntonResponded 15 July 2015

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that our property was not up to standard. Please accept my apology. In response to your feedback, I will meet with our staff to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 64 - USD 88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 64 - USD 88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (12)
Room & Suite (19)
Dining (2)
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Room Tips
"Don't stay here. Go elsewhere. Really."
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"Stay away from this hotel at all costs. This is a real flea bag hotel"
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"Choose a different location to sleep at"
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"Stay far far away. This hotel has a incompetent General Manager"
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