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The Steamboat Grand

Booking.comUSD 128*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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636 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Wisconsin
Reviewed 29 February 2016

This is the 4th or 5th year we've stayed at the Grand. Location can't be beat. Across street from Gondola square. Rooms are well-serviced and clean. Well-appointed rooms. Everything is friendly and easy here.

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Helpful?
Thank AlexiVenice
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

AlexiVenice, Thanks so much for taking the time to review The Steamboat Grand our location can not be beat! The Grand makes things very convenient with the Ski Storage at the base of the mountain as well. We hope to see you again next ski season! Enjoy the rest of your winter.

Cape May Court House, New Jersey
Reviewed 26 February 2016 via mobile

What a warm, beautiful hotel! Planning our stay went perfectly on line and by phone. We were greeted by the bellmen. Our checkin lady wasn't very happy or helpful, but from that point on the front desk people were super. They were exceptionally wonderful to let us stay an extra day at our conference rate, as our plans to leave...

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Helpful?
1Thank John H
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you very much for taking the time to write a review, Dr. Hong! We love hearing about your experience and all the ways that The Grand met and/or exceeded your expectations. Thank you for complimenting the cleanliness of the hotel, the friendly staff, and the ease of use of the shuttle service. Our employee training focuses on professionalism and...

Westchester County, New York
Reviewed 21 February 2016

The Grand is just missing something, and for such a new property (built in 2000) it just doesn't have the same ammenties and service as a world class ski resort hotel. We stayed in a one-bedroom suite, which was very spacious by accomodations were sparse and didn't have the welcoming touches. The breakfast buffet was pretty bad (same food every...

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Helpful?
Thank QB3169
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you, QB3169, for your review and thoughts on your recent stay. I'm glad you enjoyed the hotel but am sorry we didn't exceed your expectations while you were here. I can assure you that your review has been shared with our senior management team and we will do our best to improve the areas where we fell short during...

leeds
Reviewed 19 February 2016

We arrived very late at night to the hotel after a long journey from England. The staff were very friendly and extremely helpful. They had concierge on the doors and complimentary ski valet service on the slopes. They also had their own complimentary shuttle service to downtown Steamboat. The rooms were adequate ours was a studio and had a small...

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Helpful?
2Thank golferLeeds
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for your review, it was a pleasure having you earlier this month! Arriving late at night at The Steamboat Grand is never a problem with our 24-hour Front Desk, we are always here for you, whatever you may need. Glad you enjoyed your room and our shuttle service - we hope to see you again soon!

Boston, USA
Reviewed 15 February 2016

We arrived at the Grand on a timeshare exchange. We were met at our car by the bellman who took our bags to our room, our skis to the valet service which took them over to the mountain, and our ski bag back to our room. That was all done by the time we checked in (no hassles at all)...

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Helpful?
Thank LoveToTravelBoston
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thanks for the review, we're glad you had a great experience with our Bell staff and ski valet. Even if you weren't planning to cook while you were here, I'm happy you were able to take advantage of the full kitchen in your condo and enjoyed our Concierge and shuttle service. We can't wait to see you again!

Cypress, Texas
Reviewed 8 February 2016

The minute we pulled up to the hotel and hopped off the shuttle, we knew we picked the right place to stay! The hotel staff was very polite and helpful. Our suitcases were taken to our room and check in was simple. We were excited to have a window that looked out on the gondola, mountains, hot tubs and heated...

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Helpful?
Thank SharonLee912
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

SharonLee, thank you very much for taking the time to share your experience with us. We are so glad that you enjoyed your time here! Our location is absolutely perfect for those looking to ski and snowboard. Our complimentary ski storage makes getting to and from the slopes easy! Our shuttle, along with the city’s free bus, makes getting around...

london , england
Reviewed 8 February 2016

We stayed for 11 nights in a 1 bed studio and even though we were worried about staying for so long in a small room found it adequate for our needs. Cleanliness was good with the room serviced every day, kitchen area had everything we needed although as we had breakfast included in our room rate we ate in the...

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Helpful?
Thank TMC_london
Dan H, Guest Service Manager at The Steamboat Grand, responded to this review

Thank you for taking the time to right a review, TMC_london! We are very happy to hear that you enjoyed the hotel amenities, along with the complimentary ski valets and hot tubs! I’m sorry to hear about the snow plows waking you, but I assume the incredible amount of snow we received during your stay had our city workers putting...

Reviewed 5 February 2016 via mobile

Really nice hotel, great location and lovely pool and spa. The hotel offers a shuttle into town and there are lots of nice restaurants to visit. The bar and restaurant was great after a day on the slopes and a quick dip in the pool, the bar staff were very attentive. However, my stay was spoilt by the lack of...

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Helpful?
Thank Corinna B
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Corinna B, Thank you so much for reviewing your experience while staying at The Steamboat Grand. The hotel’s location is very convenient to the base of the ski area. The Cabin bar and restaurant have a variety of options for dinner along with great happy hour menu. I am very happy you were able to take advantage of those. Our...

Reviewed 5 February 2016 via mobile

Had an excellent stay! If you stay here you must try The Cabin for dinner too. The room was nice and cozy and love looking out the balcony and watching the skiers. We are checking out the spa tomorrow.

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Helpful?
Thank JuliYoung
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

JulieY, Thank you for taking time to share your experience staying with us at The Grand. The Cabin has many great choices on their menu. Our views of the ski mountain are priceless! Come back and see us again soon!!

Reviewed 4 February 2016 via mobile

I did not purchase their hotel insurance and had to cancel my reservation. My husband travels for business and stays at 4& 5 star hotels; he has never had to purchase cancellation insurance. Though most hotels have some sort of penalty if you cancel too late, it is not as punitive as The Steamboat Grands. I cancelled due to an...

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Helpful?
1Thank Kelly M
Dan H, Guest Services Manager at The Steamboat Grand, responded to this review

Thank you for taking the time to write a review, Kelly M. I apologize for the experience that you have described. While hotels in urban areas may have more lenient last-minute cancellation policies, the deposit and cancellation policies at hotels in destination resorts can be more restrictive. Our hotel's policies are industry standard for similar hotels in similar settings. That...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about The Steamboat Grand

Address: 2300 Mt. Werner Circle, Steamboat Springs, CO 80487-9027
Region: United States > Colorado > Steamboat Springs
Price Range: $165 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Steamboat Grand 4*
Number of rooms: 328
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Also Known As:
The Steamboat Grand Hotel Steamboat Springs
Steamboat Grand Springs
Steamboat Grand Hotel Springs
Steamboat Grande
Hotel Style:
#4 Business Hotel in Steamboat Springs
#6 Family Hotel in Steamboat Springs
#6 Romantic Hotel in Steamboat Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Steamboat Grand staff and other travellers.
14 questions
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Questions? Get answers from The Steamboat Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the ends of hotel had less noise and more privacy.”
224lesliej, 22 Apr 2017 | Read review
“If you're going to be on the mountain, select a room at the end by the elevator.”
drcser, 29 Mar 2017 | Read review
“I stayed on the 5th floor - valley view. Very quiet with a beautiful view of Emerald Mountain.”
janesK420CD, 14 Mar 2017 | Read review
“Rooms on the front have views of the slopes but may have some road noise.”
Dan323, 24 Feb 2017 | Read review
“The lower floors won't give the best views of the mountain because of the Sheraton hotel.”
DoncasterTomjo, 16 Feb 2017 | Read review
5 of 5
Booking.com
USD 128* /night
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TripAdvisorUSD 128
HotelQuicklyUSD 141
Hotwire.comUSD 130
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Prices are for 1 room, 2 adults
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