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They had ongoing heating problems during four days, which the hotel managed very poorly; the warmest the room ever got was 63F. Had to ask for a space heater to make it more amenable to spend the night. Had a terrible headache and asked for...More
Thank Ignacio T
Management response:Responded 16 December 2016
Thank you for your comments, and we deeply apologize for the many inconveniences you encountered. It is true that we did unfortunately face some issues with our HVAC system during your stay, and I can assure you that this problem has since been addressed and...More
The city is adorable and close to Aspen. The accommodations are pretty but hotel is older. Our rooms over looked construction and an old air conditioner...even though we told them it was our parents anniversary.
The restaurants and bar had great ambiance and good selection....More
Management response:Responded 8 December 2016
Thank you for taking the time to share your feedback. Please know that we take your concerns to heart and we’re so sorry that you weren’t fully satisfied with your stay. Unfortunately, it is true that most shops and restaurants in both Aspen and Snowmass...More
We reached here Thanksgiving afternoon, but the hotel was very much staffed.
Check in was a breeze and car parking wasn't an issue with lots of spots open. Our room faces the pool and ski slopes, definitely lots of light in the room.
If you want true ski in ski out on Snowmass Mountain, and have the amenities of a hotel, this is your best and only option. The staff was friendly. It was very easy to ski right up to the ski valet at the end of...More
This place is great, especially if you have young kids! They have a wonderful kids club on site so we (mom and dad) ski with kids for a few hours and then they go to the kids club. It's a very large room with everything...More
Yes. The Westin Snowmass is a ski in ski out hotel. The six person high speed Village Express lift is at the bottom of the teaching hill (Fanny Hill). When finished skiing for the day you can ski right in to the hotel's... More
Yes. The Westin Snowmass is a ski in ski out hotel. The six person high speed Village Express lift is at the bottom of the teaching hill (Fanny Hill). When finished skiing for the day you can ski right in to the hotel's slope side entrance.