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Viceroy Snowmass

Booking.comUSD 237*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 265*
USD 237*
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USD 265*
USD 265*
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Viceroy Snowmass
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777 Reviews from our TripAdvisor Community

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Showing 734: English reviews
Reviewed 9 January 2015

I have stayed at the Viceroy well over 100 nights over the last 2 years and I keep going back there because of outstanding everything!!! The rooms are the most comfortable I've ever slept in!! The staff are all very friendly and courteous and ready for whatever you need. I would recommend this hotel to everybody. It is the best...

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Helpful?
1Thank Geowri
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Geowri, Thank you for taking the time to write a review about your many experiences here with us at the Viceroy Snowmass and for your continued loyalty and support! We look forward to welcoming you back many more times in the future to continue our quest of creating lifelong memories for you to cherish! Warm Regards, Hugh Templeman Regional...

Laguna Niguel, California
Reviewed 9 January 2015

My review it will be extremely honest and I need to start saying that I don't understand all this negative reviews: You just can't base your opinion in the busiest week of the year when the hotel is 100% booked and you, like other 1000 guests, are doing the same things at the same time. Your mind needs to be...

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Helpful?
2Thank Olga120282
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Welcome back, I am so pleased to hear that we continue to create lifelong memories for you and your family! It was so nice to see you this past stay and catch up on your experience during this visit out here. We are truly looking forward to welcoming you back again in the very near future and trust I will...

Denver, Colorado
Reviewed 9 January 2015

My wife and I just got back from an amazing ski vacation to Snowmass thanks to our amazing stay at the Viceroy! We could not of been happier with our stay. The staff was extremely helpful and attentive to our every need. The room was like new clean and the decor was beautiful. The ski valet was slopeside and extremely...

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Helpful?
1Thank Sam C
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you so much for sharing your experience here at the Viceroy Snowmass. We are delighted to hear that you enjoyed the room amenities, ski-in/ski-out location, spa and dinner in Eight K! We trust we will have the opportunity to welcome you back very soon so that you may treat yourselves again! Warm Regards, Hugh Templeman Regional Vice President and...

Brisbane, Australia
Reviewed 8 January 2015 via mobile

We booked 9 months early for a 2 bedroom apartment with a king bed and a twin room. After a 32 hour journey arriving at 2.30am with teenage children we found the 2nd bedroom had a queen bed. Obviously 2 teenagers aren't going to share so that was the start of a disappointing 2 weeks. At first they denied our...

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Helpful?
3Thank Carmi69
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you for taking the time to write your review about your stay with us this fall at the Viceroy Snowmass. We are very happy to hear you were able to experience this area in the fall as it offers some of the most scenic views in the country! We look forward to welcoming you back for other seasons to...

Sydney
Reviewed 7 January 2015 via mobile

Staying here right now and the minute we walked in and our room wasn't ready after 4 pm, I was dubious. It's costing us $2k a night for 13 days (you do the math) for a two bedroom residence. Spacious... Yes. Storage?? Non-existent!!! Room is tired, chipped furniture and paintings. Wifi intermittent... The bed linen is ripped in some places....

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Helpful?
1Thank Karen F
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Dear Karen F. I was glad to meet with you personally during your stay to address your concerns. The conversation we had clearly addressed your concerns and I was appreciative of your positive commentary in our later interactions. We look to serving you again in the near future and trust your daughter is feeling much better. Warm Regards, Hugh Templeman...

Vercelli, Italy
Reviewed 7 January 2015

We spent there 3 night in september 2014, for the wedding of some of our friends. Wonderful weather, sunny and warm, even at the top of the mountains around the village (12000 ft), easily within reach. A very confortable apartment, a lot of space, kitchen, fireplace, wonderful view on the sorroundings, good but expensive restaurant, tips to everyone, yellow and...

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Helpful?
Thank isobicel
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you for taking the time to write your review about your stay with us this fall at the Viceroy Snowmass. We are very happy to hear you were able to experience this area in the fall as it offers some of the most scenic views in the country! We look forward to welcoming you back for other seasons to...

New York City, New York
Reviewed 7 January 2015

Sadly we too had a very disappointing experience at the Viceroy Snowmass this past holiday vacation. We were repeat visitors so we know how wonderful the service can be there, but this year was definitely not good, actually it was terrible. The dining room at breakfast was mayhem every morning, staff completely unable to properly service guests; the rooms were...

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Helpful?
Thank 226elizabethh226
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you very much for taking the time to give us your constructive feedback on your recent visit with us. Although we did not meet your expectations with the numerous issues you experienced, I am happy to hear that Matthew and Dan at our front desk were able to assist you in an attempt to turn your experience around. I...

Fort Worth, Texas
Reviewed 6 January 2015

Cannot say enough about this hotel. Staff was fantastic. The front drive personnel were great and took me in their vehicle for free to anywhere I wanted in Snowmass which included the grocery store. The hotel is truly ski-in and out. My room was on the same floor as the hotel's ski valet which was spot on and excellent. My...

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Helpful?
1Thank Michael A
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you so much for taking the time to write about your positive experience here at the Viceroy Snowmass! We are very happy to hear you enjoyed our ski-in/ski-out location and convenience of a full service, slope side resort. We trust we will have the opportunity to welcome you back very soon, especially to experience our award winning spa! Best,...

Toronto, Ontario
Reviewed 6 January 2015

I have owned a Relais Chateux hotel so I have a lot of experience in high end hotel stays and service. I take these type of reviews and the effect they can have very seriously. We were very disappointed with the overall quality of our week long stay at our first Viceroy visit. When reading the prior reviews, it is...

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Helpful?
4Thank Hugh-Stockhorn
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you for taking the time to reach out on TripAdvisor though I am disappointed you didn't take the time to speak to me personally as I was on site daily over the festive season. Viceroy Snowmass is proud of its performance as a seasonal resort. As a seasonal resort we do have new colleagues join the 200+ season round...

Cannes
Reviewed 6 January 2015

We trusted the travel agent that recommended this hotel since its rated 5 Star. Externally the hotel look very beautiful in a great location. No one care to explain about how the breakfast or the choices we could have, seem that they assuming everyone knows even when you a new guest . Had a reservation for dinner one night, the...

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Helpful?
Thank Celine2013
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review

Thank you very much for taking the time to give us your constructive feedback on your recent visit with us. I apologize that we were not able to fulfill all your expectations as we strive to create the most positive experiences possible. It is only through such input that we can continue to improve so as to ensure the ongoing...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Food & drink at the hotel
Eight K Restaurant
Eight K Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Viceroy Snowmass is the crown jewel of Snowmass Village, Colorado. Designed by Jean-Michel-Gathy of Denniston International, the resort is environmentally conscious through responsible choices of finishes and materials, and a community leader in green operations and guest service offerings. The resort's rustic sophistication provides exceptional comfort and warmth, for family and friends to gather and create lasting, indelible memories. ... more   less 

Additional Information about Viceroy Snowmass

Address: 130 Wood Road, Snowmass Village, CO 81615
Region: United States > Colorado > Snowmass Village
Price Range: $266 - $721 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Viceroy Snowmass 4.5*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Hotwire, Booking.com, Cheap Tickets, Cancelon, getaroom.com, HotelsClick and HotelQuickly so you can book your Viceroy Snowmass reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Viceroy Snowmass Hotel Snowmass Village
Hotel Style:
#1 Family Hotel in Snowmass Village
#1 Green Hotel in Snowmass Village
#1 Ski-In / Ski-Out Hotel in Snowmass Village
#1 Spa Hotel in Snowmass Village
#2 Romantic Hotel in Snowmass Village
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Snowmass staff and other travellers.
8 questions
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Questions? Get answers from Viceroy Snowmass staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the elevators”
mholi, 15 Apr 2017 | Read review
“ask for room deal”
gablesdad, 9 Apr 2017 | Read review
“Upper floors have gorgeous views; request a rear facing room”
bjean001, 3 Apr 2017 | Read review
“Rooms in the first and last floor are the best!”
luluckpl, 30 Mar 2017 | Read review
“We enjoyed having a higher up, slope-side room.”
Tennisfiend, 6 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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