Little to complain about except the design of the building and rooms. Like many newer buildings, too much space has been saved by narrowing doors and corridors. But most mysterious of all is the extermely cramped bathroom. It could easily be two feet wider and you would still have plenty of space in the room itself. As it is you can not even dry yourself after a shower. Further there is a noise insulation problem - not from the train at all, you can't hear that, but the adjouning room. Can clearly hear my neighbour clearing their throat through the double adjoining door, very uncomfortable. Also too much noise coming in through the corridor even though everything has the appearance of being solid. Noise and space are pretty major issues, minus two stars to an otherwise good stay.
We live locally and needed to move out for a week while our floors were being sanded. We were pleasantly surprised by Valuesuites. Our room was clean and comfortable, staff were friendly and it’s in a convenient location. There are a few nice places to eat within walking distance. The windows are double glazed so keeps the noise out. They even give you free laundry powder which is a nice touch. Would happily stay again when we have more renovations done.
This was perfect for me as I needed to be close by to the hospital, which is a ten minute drive away. Close to local eateries and the train station too. My room overlooked the car park away from the train track and train noise was hardly noticeable. The only real noise came from my hotel neighbours and it appears a lot of workers use the suites on a regular basis. I still slept very well. The bedding was very comfortable. The room was clean and spacious, the amenities very good and the staff friendly and approachable. Would definitely recommend. Thank you!
We have stayed at Value Suites on several occasions and actually liked the place until this visit.... Firstly lined up to check in only to be told when we got to counter that there was someone before us ( they were sitting in a lounge type area) and to take a seat. Once they were booked in we were pretty much hollered at from behind the counter as we could not see the reception lady and she could not see us... Questioned the $10 swipe charge and was told security for room and could not book in without it..... Then a guest showed up at the counter in a shirt and black bonds underpants, yep that's all. When I made a comment about the indecent clothing I was laughed at by the receptionist who said she couldn't say anything to him. Then asked me if I said anything to him to which I replied not my place... once again a laugh from receptionist.. Get to our room to find a tear in the bedhead fabric, stain on a seat and small table not wiped. Never had issues before but last time we will be staying here..... …
Barry and his team are so helpful and accomodating the room was spotless and if there was a small drama it was fixed straight away. We will be back and if you need to go to Penrith or it’s surrounding area this is a great base.