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Keystone Lodge & Spa

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482 Reviews from our TripAdvisor Community

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Showing 474: English reviews
San Antonio
Reviewed 9 March 2015 via mobile

I recently attended a convention in beautiful Keystone, Colorado. I stayed at The Keystone Lodge and Spa which is a nice hotel in beautiful surroundings. The room I stayed in was your standard room with a king size bed. The bed itself was comfortable and the room was nice with a great balcony to check out the views of the...

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Helpful?
Thank Senorfrog_99
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Senorfrog_99, Thank you for recent stay with us at the Keystone Lodge & Spa along with your great feedback and comments within your Trip Advisor Post! As you note, there are many non-skiing winter activities to partake in when staying at Keystone. Snowmobiling is one of our popular activities and glad you had the opportunity to take the tour...

Monument, Colorado
Reviewed 9 March 2015

Very nice accommodations. More than I expected. The valet, bell hop, and support staff were more helpful and courteous than I expected. I used them to park my car on arrival and departure day. They have a direct shuttle to the Gondola at Keystone Ski Resort. That means there is no stopping at 10 different bus stops picking up a...

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Helpful?
2Thank DeT641
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear DeT641, Thank you for the post regarding your ski trip stay with us at the Keystone Lodge & Spa. The complimentary ski shuttle is a great hotel door to Gondola service as you note, and “ Fast Passes” you swiftly onto the Gondola. Hope to see you back with us for a stay or two before the end of...

Graz, Austria
Reviewed 8 March 2015

I was at Keystone lodge for a week while attending a conference and all I can say is that I felt as I was at home. The hotel is very cozy, the staff really helpful and friendly. The rooms are huge and beds are more than comfortable. They pay attention of every detail and it is really kind that they...

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Helpful?
Thank Drama2105
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Drama2105, Greetings from Keystone Lodge & Spa! Thank you for your recent review of your stay, I am delighted to hear you felt the team created a “at home experience” and were helpful, warm and friendly. Our Resort Services Team highly values paying attention to the details of our guests stay, thank you for the kudos. We look forward...

Scottsdale, Arizona
Reviewed 3 March 2015

My wife and I stayed for 3 nights in late February and this was our first visit to the Keystone Lodge & Spa. I would strongly recommend it! We booked a loft room which was on the 6th (top) floor where I would imagine they all are. Nice views of the mountain. The room was clean and well appointed. A...

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Helpful?
Thank DesertTravellers_01
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear DesertTravellers_01, Thank you for taking the time to share your recent stay and experience at the Keystone Lodge & Spa. Your rewarding us a 5 out of 5 for Service is very much appreciated as we take great pride in our service and culture training and focus on making authentic connections with our guests. I’ll be sure to pass...

Colorado Springs, Colorado
Reviewed 3 March 2015 via mobile

Stayed at the Lodge and Spa for a ski weekend with the family and will definitely be going back. Our family skis primarily Keystone and we have just about run the gamut of places (see other reviews) and the Lodge is at the top of our list. Little items such as complimentary valet parking and larger than typical rooms made...

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Helpful?
Thank Shawn-COS
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Shawn, Thank you for your recent post regarding the family ski weekend. I am very pleased that you had the opportunity to join us at the Keystone Lodge & Spa for your first stay and have taken advantage of the great amenities of our property. I am happy to hear you enjoyed the Ski Shuttle that delivers you door...

Scarborough, Maine
Reviewed 25 February 2015

This was our 4th stay at the Keystone lodge. Great location, nice amenities and positive people. Close to Keystone (they have a free shuttle and you can skip the line at the Gondola at River Run). We had a car (free valet parking) and used it to go to Beaver Creek, Breck and Copper on the days we didn't ski...

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Helpful?
Thank Sugarloafer2014
Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Sugarloafer2014, Thank you for returning to the Keystone Lodge & Spa for your 4th visit with us! There is no compliment as rewarding as repeat business. Thank you for letting us be a part of your ski vacations. Please reach out to me directly next time you stay, I would love to meet with you in person. Angela 970.496.4192

Cuernavaca, Mexico
Reviewed 24 February 2015

We stayed in a double bedroom and had enough space to accommodate a family with two children. The hotel is in the resort property and very close to the slopes. A courtesy shuttle takes you to the River Run gondola in less than five minutes, including the waiting period from the time you ask for it! They have cozy bar...

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Thank JLReyes1967
Lafayette, Louisiana
Reviewed 23 February 2015

I am a clean freak and very picky. Usually when I check into a hotel, I end up going back to the front desk immediately with a complaint or asking to be changed to another room. Trust me this is the hotel to choose. Everything was excellent above and beyond. I'm so thankful I did my research and choose this...

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Thank Nancy A
Wichita, Kansas
Reviewed 21 February 2015

I'm sad to say, I didn't like it. The customer service was poor. They forgot a few things in our package(which was $300) and told us we were mistaken then checked again and realized they were wrong. Then they offer us a discount...which led us to pay $318. I really expected so much more. Not to mention the valet forgot...

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1Thank Samantha A
Denver, Colorado
Reviewed 19 February 2015

I was shocked when I got my bill to see that I had a mysterious charge called Custom Package for $16.92. I contacted the Resort and found it was for travel insurance. I supposedly had to opt out of this unasked for travel insurance to avoid it even though I did not ask for it and it was not shown...

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1Thank EarthProtecter

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest close to Denver, making it the ideal choice for winter sports enthusiasts. Keystone Lodge is on the shuttle route, so guests can zip over to the ski lifts at a moment's notice. The Lodge also boasts easy access to a host of winter and summer activities, including skiing, ice skating, cross country, mountain biking, golf, tennis, rock climbing, whitewater rafting and more. Feel free to take a break from your adventures and luxuriate in our state-of-the-art spa with a full range of relaxing and rejuvenating spa treatments. The Lodge also includes a steam room, indoor and outdoor hot tubs, an outdoor heated swimming pool, and even an equestrian center. Treat yourself to an exceptional dining experience at the Bighorn Bistro while taking in the splendid views of the Continental Divide and Keystone Lake. Or grab a quick bite at the convenient Lakeside Deli before heading off on your day's activities. The Lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of Keystone Mountain and the Snake River. The hotel room with one king bed is a traditional hotel room with a king-size bed and a private bathroom. The hotel room with two queen beds is a traditional hotel room with two queen-size beds and a private bathroom. The hotel suite with one king bed and living room is a two-level hotel suite with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room wireless internet, complimentary fitness center access, plush robes, a i-home alarm clock and many other extras. Other amenities include a business center, exercise facilities, massage therapy services, yoga studio, ski storage and golf course. Extend Your Stay - 7pm Check Out Instead of sitting on I-70, head back to your hotel for a soak in the hot-tub, a shower or to catch the rest of the game while the traffic clears. *Extended check out until 7pm for just $35. *Based on availability. Ask for extended check-out at the Front Desk. Getting to the mountain is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. Plus, as a Lodge guest you receive free ski check at the base of the gondola and a complimentary Fast Pass which allows you to use the ski school line prior to 10am. How convenient is that? ... more   less 

Additional Information about Keystone Lodge & Spa

Address: 22101 US Highway 6, PO Box 38, Keystone, CO 80435
Region: United States > Colorado > Keystone
Price Range: $278 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Keystone Lodge & Spa 4*
Number of rooms: 152
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Also Known As:
Keystone Hotel Keystone
Keystone Lodge And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Keystone Lodge & Spa staff and other travellers.
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Questions? Get answers from Keystone Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room close to the lobby. It is a long hike to the rooms at the end of the lodge.”
 of 5 bubbles 481betsyb, 30 Dec 2016 | Read review
“ask for room near elevators”
 of 5 bubbles DrLFoodie, 17 Nov 2016 | Read review
“Not applicable as I did not stay in the hotel.”
 of 5 bubbles KiriO, 27 Oct 2016 | Read review
“Top floor loft with a balcony”
 of 5 bubbles RossR584, 24 Oct 2016 | Read review
“Quietest rooms are the rooms away from the front desk on the 5th floor which is the entry level.”
 of 5 bubbles ljohnson08, 29 Sep 2016 | Read review
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