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Ramada Glenwood Springs

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Ramada Glenwood Springs
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967 Reviews from our TripAdvisor Community

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Hacienda Heights
Reviewed 3 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank Joseph D
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Reviewed 3 weeks ago via mobile

We will never stay here again. The hotel was dirty, outdated, and looked like renovations were ongoing. Bathroom was gross, the toilet ran all night, and the heat/air conditioner didn't work. I wish I would have read others' reviews before booking. The locations was good, and staff were nice. But that's all I can say that was good.

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Helpful?
Thank Melissa D
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope you will consider giving us another try in the future!

Denver, Colorado
Reviewed 3 weeks ago

The Bad: Bar being remodeled. Hot Tub closed. Pool was so slimy I slipped on the top step getting into it, my husband saw the poolside drains backed up - we left immediately - had to deal with a crying child as we refused to let her go to the pool. Some of the room towels were awful quality, similar...

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Helpful?
Thank jody998
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope you will consider giving us another try in the future!

Reviewed 5 March 2017 via mobile

There was no heat to our room we froze all night. Calles the front desk about 100 times from our room and cell phones could not get anyone to answer. The pool was only 3' deep with no hot tub. They staff was very rude and not helpful at all. 100$ a night i thought it would be a little...

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Helpful?
Thank Corey B
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Thank you for taking the time to write a review! I have shared your comments with our staff, and we will make sure that corrections are made.

Ocala, Florida
Reviewed 4 March 2017 via mobile

Beware this IS NOT a Ramada, Ramada discontinued it's association with this establishment. This hotel has become back in the day what was called a roach coach motel. It's outdated and I mean everything. Walking around the lobby and the downstairs meeting rooms it was obvious the chairs and couches had been stained for a long long time. This motel...

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Helpful?
Thank D5275UPjohnp
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Thank you for taking the time to write a review of your stay at our hotel, as your feedback is appreciated and valuable to us. We apologize that we fell short of meeting your expectations, as we strive to offer our guests a comfortable stay. Our housekeeping and maintenance staff has taken note of the issues you encountered and have...

Reviewed 20 February 2017 via mobile

This hotel was labeled as Plaza Inn when we booked it on Orbitz. We found out that it was actually a Ramada upon arrival. The check in process took about 20 minutes bc the girls at the front desk could not answer questions about the room or hotel (if there were fans or rollaway beds since they didn't have the...

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Helpful?
Thank Linda C
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Reviewed 9 February 2017 via mobile

I had reservation with free cancellation, cancelled my stay but still charged full amount to my card. When questioned, they flat out lied 5 times before I gave them so much proof they couldn't deny sneaking in the charges. They rarely pick up the main phone line, and their managers only work a few hours a week apparently, including their...

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Helpful?
Thank WayNorthForever
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Denver, Colorado
Reviewed 26 December 2016

Review collected in partnership with Ramada
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Thank 548les2016
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Berthoud, Colorado
Reviewed 29 November 2016

Review collected in partnership with Ramada
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Thank Tundradiehardfan
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Boston, Massachusetts
Reviewed 24 November 2016

I stayed here in August and was very pleased. This time, horrific. I can't even take off my socks because the carpets are filthy. The chains to both doors are broken, so I'm afraid to go to sleep. They assured me they're going to repair the chain locks TOMORROW. That doesn't help me since I'm only here this one night,...

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Helpful?
Thank Geraldine C
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

I am so sorry that you had a bad experience. I will make sure that these issues are addressed with the General Manager and staff. We have made some recent updates to our property to ensure that each and every guest is happy with the service and accommodations that we provide. Your comments are appreciated.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
2 Blocks to Historic Downtown Glenwood Springs and On-site Restaurant.Your mountain getaway begins at our Ramada Inn and Suites. Our pet-friendly Glenwood Springs hotel near Aspen is nestled in the foothills of the Rockies off Interstate 70 with easy access to the Denver area. Relax in rustic comfort in your hotel room or stretch out in one of our suites. Our inviting heated indoor pool and rejuvenating hot tub will help you unwind after an exciting day. During your down time, play a game of pool or darts and catch up on email using free Wi-Fi Internet access. ... more   less 

Additional Information about Ramada Glenwood Springs

Address: 124 West 6th Street, Glenwood Springs, CO 81601 (Formerly Ramada Inn and Suites Glenwood Springs)
Region: United States > Colorado > Glenwood Springs
Price Range: $113 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Glenwood Springs 2.5*
Number of rooms: 121
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Also Known As:
Ramada Inn - Glenwood Springs Hotel Glenwood Springs
Glenwood Springs Ramada
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Questions & Answers

Questions? Get answers from Ramada Glenwood Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor is for pet owners”
jody998, 30 Mar 2017 | Read review
“If possible request a clean room with locks that work”
385geraldinec, 23 Nov 2016 | Read review
“Book a room at ANY of the other hotels in town.”
CORN243, 5 Oct 2016 | Read review
“Book elsewhere!”
dianapC8666WN, 23 Sep 2016 | Read review
“Don't stay here. Sleep on the sidewalk if you must.”
GeBeColorado, 7 Sep 2016 | Read review
5 of 5