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BEST WESTERN PLUS Rio Grande Inn

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#11 of 33 Hotels in Durango
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Rio Grande Inn
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791 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Tulsa, United States
Reviewed 25 February 2016

Nice hotel for the price and the location. Rooms were not fancy but were comfortable and clean. We stayed for 5 days so we tried to keep housekeeping to a minimum....they fluffed up the beds and tidied up every day anyway. Parking was great right in front of our room (we were downstairs). It was nice being able to walk...

Review collected in partnership with Best Western
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Helpful?
Thank Virginia C
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your honest review. I'm glad you enjoyed your stay and that the room location was convenient for parking. Come see us again next time when you're in Durango. Keith Cressy Evening Manager 970-385-4980

albuquerque, United States
Reviewed 23 February 2016

Had a great stay at Best Western Rio Grande Plus in Durango Co. Like always, the entire staff was friendly and very helpful. The location is convenient and central to the area that I need to be. I need to remember the staff names so next time I can mention them.

Review collected in partnership with Best Western
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Helpful?
Thank Adam M
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I've taken note of the person who checked you in, checked you out, cleaned your room, and the bartender the night you stayed. I'm glad we make your stay enjoyable and relaxing, time and time again. We'll see you next time. Keith Cressy Evening Manager 970-385-4980

NM, United States
Reviewed 22 February 2016

Great location downtown by the train station. Nearby restaurants, coffee shops, and movie theater. The room was cozy and the bed was comfortable. Didn't have a problem but when checking in and out the hotel was having a hard time finding my reservation when booking with Priceline.

Review collected in partnership with Best Western
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Helpful?
Thank Keshia B
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We are glad to have had you as a guest in our hotel. The employee that checked you in is still rather new, and while he knows how to get through the check in process, it still takes him a little longer than usual. I hope you enjoyed your night in Durango and we'll see you next time you're in...

Colorado Springs, Colorado
Reviewed 20 February 2016

Staff at this hotel were wonderful. We received a Costco member rate for the room of $116 Fri/Sat and $107 Sunday. Great location for walking the downtown area. Plenty of parking at the hotel. Room was very clean, had a mini fridge, large flat screen tv, hair dryer, microwave and coffee machine. Breakfast had a great selection from Belgian waffles...

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Helpful?
Thank Mika M
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I'm glad you enjoyed your stay in our hotel. The elevator is being replaced part by part as we modernize it and that should be done by the end of the week. I hope you enjoyed Durango and what it has to offer and I hope you stay with us next time you're in our wonderful town. Keith Cressy Evening...

Albuquerque, United States
Reviewed 18 February 2016

The staff lead by Erica Shatz made my business stay very enjoyable. Their knowledge of nearby eateries and business's made me want to return and spend more time in Durango. As an added bonus a jacuzzi tube in the room helped me to relax from the stress of work.

Review collected in partnership with Best Western
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Helpful?
Thank Mike H
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Great! The staff here is most excellent, if I may say so myself. I'm glad you got to experience what we do every day in Durango. I hope we'll see you next time and can further impress you with our superior service. Keith Cressy Evening Manager 970-385-4980

Albuquerque, New Mexico
Reviewed 30 January 2016

I spent 2 nights with a group of about 55 older winter sports participants. Positive: only 3 block walk to the foot of Main Street, where there are lots of shops and restaurants. Negatives: The elevator went out of service the first night (I note from a review it was out of service 3 weeks ago) and was not repaired...

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Helpful?
Thank sierrastew
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I'm sorry for the issues during your stay. The hot tub should have only been out of service until about 7 each night while the mechanic was working on the jets. We had to turn off the heater for him to work on them, which also meant the water in the pool would no longer be heated during that time...

San Francisco Bay Area
Reviewed 24 January 2016

The staff at the Best Western Plus Rio Grande Inn was extremely accommodating of my want of quiet. They arranged a corner room, away from the pool and parking lot, for me and it was a great stay! Great service and good sleep!

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Helpful?
Thank ToneGarcon
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for taking your time to leave a review. I'm glad we could accommodate your needs during your stay. Come see us again soon. Keith Cressy Evening Manager 970-385-4980

Eureka Springs, Arkansas
Reviewed 14 January 2016

Nice rooms, reasonably priced in the best location downtown. Walk to all the great restaurants and only steps from the Durango/Silverton train! Movie theater around the corner and the river walk only a coupl blocks away.

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1Thank pasta888
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We're glad to have you. I hope you had a memorable time in Durango and we'll see you next time. Keith Cressy Evening Manager 970-385-4980

Reviewed 13 January 2016

Very Clean and quiet, within walking distance for those late nights when you drink too much. Worked out great. We will absolutely stay here again, it was great for a girls weekend away, shopping and a great place to stay.

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Helpful?
1Thank Lori M
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your review. I'm glad to hear you enjoyed your stay and our the town. We hope to see you next time you're in Durango.

Kentucky, United States
Reviewed 10 January 2016

We stayed at this hotel a year and a half ago on a trip west, and drove out of our way to stay at this hotel again!! The staff are so friendly, and we particularly like the "complimentary drinks" feature. We would recommend this hotel to anyone staying in the Durango area!!

Review collected in partnership with Best Western
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1Thank Steve M
gmcha, Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you very much for the wonderful review. I'm flattered that you drove out of your way to stay with us again. I'm glad you enjoyed your stay and hopefully the town. I hope to see you again next time. Keith Cressy Evening Manager 970-385-4980

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Rio Grande Inn! Located only 1.5 blocks from the Durango & Silverton Narrow Gauge Railroad. BEST WESTERN Rio Grande Inn is perfect for the train enthusiasts of all ages. You can leave your vehicle in our parking lot and take a short to the train depot. Free HAPPY HOUR every evening from 5:30 PM to 7:30 PM. Includes(2) complimentary drinks per guest. Free HOT BREAKFAST every morning. Get your day stared right with our extended breakfast: Hot sausage, scrambled eggs, sausage gravy, biscuits, fresh fruit, yogurt, OJ and coffee. Walking distance to world class dining, galleries and amazing shopping. Some guests come for our top notch skiing. Take advantage of our GREAT location and rates when in town for business or pleasure. ... more   less 

Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 400 E Second Ave, Durango, CO 81301
Region: United States > Colorado > Durango
Price Range: $157 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#4 Family Hotel in Durango
#5 Romantic Hotel in Durango
#5 Business Hotel in Durango
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Rio Grande Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Rio Grande Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, city facing, without an adjoining door to the next room”
clarksdale, 27 Mar 2017 | Read review
“East side parking will thaw out your car sooner”
jeffdorff, 8 Mar 2017 | Read review
“outside rooms were quiet but looked like inside rooms have balconies-which would be nice in the summer”
lindagW3397LB, 3 Mar 2017 | Read review
“If you are looking for an easy place to get to this isn't it”
silverminer1891, 28 Jan 2017 | Read review
“Avoid room that is accessed from the atrium”
277MikeM277, 1 Oct 2016 | Read review
5 of 5