We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Rio Grande Inn

Show Prices
#10 of 33 Hotels in Durango
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Rio Grande Inn
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

791 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 767: English reviews
Start your review of BEST WESTERN PLUS Rio Grande Inn
 Click to rate
Rio Rancho, New Mexico
Reviewed 5 days ago NEW

Great location with walking to restaurants, shops and Starbucks! Good selection at breakfast and evening reception as well. Every staff member we encountered was friendly and helpful, especially with restaurantz recommendations. Will book again on our next trip.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Vatagal
Las Cruces, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 10 March 2017 via mobile

We loved this hotel. The rooms were nice and clean, the staff went above and beyond, and the location could not be closer to main street. The renovations were not too annoying, and I assume they will be done soon. We intend to stay here every time we visit Durango.

 Report
Helpful?
Thank leo r
About Hotel's Favourite Review
Erica S, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We appreciate your feedback and are so happy to hear you enjoyed your stay. Thank you for choosing us for you stay.

Colorado Springs, Colorado
Reviewed 1 week ago

Older hotel. Well maintained. Quiet. Exceptional room with terrace right down from the train station. Excellent breakfast with pleasing decor and presentation. Enjoyed the pool and hot tub. This hotel was exceptionally clean.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 747lorettab
Las Vegas, Nevada
Reviewed 1 week ago

Elevator out of service , staff sends 70'ish lady to room on second floor with bags. My wife and I helped carry her bags. Our room had very strong mold smell. Informed by staff it was train smell. NOT!

Review collected in partnership with Best Western
 Report
Helpful?
Thank John O
BWRG-Management, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I'm sorry that you were unsatisfied with your stay. We actually had the elevator stopped to clean the windows underneath it and when guest were asking we were starting it back up. I responded to one of your previous surveys and we checked the room for mold and there was none the a/c filter was clogged so we cleaned it...

Pueblo West, Colorado
Reviewed 2 weeks ago

The room was comfortable and CLEAN. The location was excellent choice for those who want to be close to downtown and yet with a little distance way from the hustle and bustle. The breakfast was good and the evening free happy hour was a nice touch. The pool and hot tub area was well taken care of and the staff...

 Report
Helpful?
Thank JayZ63
Reviewed 3 weeks ago

About what you'd expect from just about any mid-range hotel. Clean and comfortable. Not anything over the top but its an okay hotel for the price. Great location in Durango. Negative. They close the pool and hot tub at 9:00 pm. No exceptions.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Barton B
BWRG-Management, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for taking the time to give us your feedback. We are currently remodeling all of the public spaces and will be remodeling all of the guest room next winter, 2017-2018.

Albuquerque, New Mexico
Reviewed 3 weeks ago

Convenient location, clean, professional staff. We like a balcony and a jacuzzi tub. They also seem to be in the middle of an update, I will miss the old carpet...I love kitch, but am looking forward to staying again.

Review collected in partnership with Best Western
 Report
Helpful?
Thank sarahhP1727TT
Arvada
Reviewed 4 weeks ago

The hotel was great. The king suite was prefect for my family and I and to have guests hang out during the day. The pool was great but on the cold side. My 2 year old wouldn't get in because it was so cold. I would definitely stay there again.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Kacie C
england
Reviewed 4 weeks ago

I stayed here two years ago and returned. Still a good choice. The breakfast is a varied, readily available buffet ( not sure about the waiter service that one reviewer mentioned....is he mistaking this hotel for another?). The staff are all friendly and good at what they do. The room was comfortable, although this time around I did get a...

 Report
Helpful?
Thank clarksdale
Dolores, Colorado
Reviewed 4 weeks ago

Good hotel with friendly staff in downtown Durango. Some rooms are exterior its a little older but everything was in working order and looked nice. The breakfast was pretty standard but decent. It's an easy walk from hotel to train and Main Street.

Review collected in partnership with Best Western
 Report
Helpful?
Thank damonj310
BWRG-Management, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for taking the time to give us your feedback. We are currently under going some remodeling of all of our public spaces and then com next winter we will remodel our guest rooms. I'm glad you enjoyed your stay and hope you will visit us again after we are done remodeling.

172 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (109)
Viewed
Dining (8)
Viewed
Pool/Beach Area (7)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (23)
Viewed
Bathroom (7)
Viewed
View from Room (6)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (13)
Viewed
Dining (14)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Durango hotels
0.3 km away
General Palmer Hotel
General Palmer Hotel
#3 of 33 in Durango
431 reviews
0.5 km away
DoubleTree by Hilton Durango
0.4 km away
Strater Hotel
Strater Hotel
#7 of 33 in Durango
987 reviews
Show Prices
Show Prices
Show Prices
3.1 km away
Homewood Suites by Hilton Durango
1.2 km away
BEST WESTERN Durango Inn & Suites
0.4 km away
Rochester Hotel & Bar
Rochester Hotel & Bar
#9 of 33 in Durango
254 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Rio Grande Inn! Located only 1.5 blocks from the Durango & Silverton Narrow Gauge Railroad. BEST WESTERN Rio Grande Inn is perfect for the train enthusiasts of all ages. You can leave your vehicle in our parking lot and take a short to the train depot. Free HAPPY HOUR every evening from 5:30 PM to 7:30 PM. Includes(2) complimentary drinks per guest. Free HOT BREAKFAST every morning. Get your day stared right with our extended breakfast: Hot sausage, scrambled eggs, sausage gravy, biscuits, fresh fruit, yogurt, OJ and coffee. Walking distance to world class dining, galleries and amazing shopping. Some guests come for our top notch skiing. Take advantage of our GREAT location and rates when in town for business or pleasure. ... more   less 

Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 400 E Second Ave, Durango, CO 81301
Region: United States > Colorado > Durango
Price Range: $157 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, TripOnline SA, Travelocity, Hotwire, Priceline, Best Western, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your BEST WESTERN PLUS Rio Grande Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#4 Family Hotel in Durango
#5 Romantic Hotel in Durango
#5 Business Hotel in Durango
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Rio Grande Inn staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from BEST WESTERN PLUS Rio Grande Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, city facing, without an adjoining door to the next room”
clarksdale, 27 Mar 2017 | Read review
“East side parking will thaw out your car sooner”
jeffdorff, 8 Mar 2017 | Read review
“outside rooms were quiet but looked like inside rooms have balconies-which would be nice in the summer”
lindagW3397LB, 3 Mar 2017 | Read review
“If you are looking for an easy place to get to this isn't it”
silverminer1891, 28 Jan 2017 | Read review
“Avoid room that is accessed from the atrium”
277MikeM277, 1 Oct 2016 | Read review
5 of 5