We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

General Palmer Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
General Palmer Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

431 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 411: English reviews
Start your review of General Palmer Hotel
 Click to rate
Chicago, Illinois
Reviewed 4 days ago NEW

We live in Chicago and couldn't wait to see Durango in the Spring. We stayed at the Palmer in October and rode the train and it was beautiful. Not sure what happened but it was like staying in a different hotel now. We called the front desk on several occasions during our stay and no answer. My husband went down...

Thank ordtravelers2017
Santa Fe, New Mexico, United States
Reviewed 6 days ago NEW

Hotel Palmer would have gotten 5 stars except that housekeeping forgot to clean our room. They made the bed up, gave us some new towels, and that's all they did. The sink wasn't cleaned; no vacuuming; no new Keurig coffee pods or cream; no clean coffee mugs. They took the $5 tip and one of our robes. - Also, when...

Thank Dan G
Mexico City
Reviewed 6 days ago NEW

I think this is the best choice to stay in Durango. The hotel is located in the Main Street and the ambience of the hotel is perfect for the location. Two things I didn't like it, the noise from the street early in the morning and the breakfast room (looks too improvised).

Thank kartikmexico
Auckland, New Zealand
Reviewed 19 March 2017

Good room - peaceful. Beautifully clean. Helpful staff. Very old and unique lift. Centrally located in easy walking distance to the old parts of town and also basic grocery shopping if needed. We'd definately stay there again.

Thank Wozzlefish12
sierra foothills CA
Reviewed 13 March 2017

Was going to stay at the Strater but after digging deep into reviews it appears they have a resort fee which is bunk. Had a large king room for 119.00 a night, nice bathroom with sink separate from it. Huge comfy bed, bathrobes in the closet. Porch wraps around the building for being outside with drinks, no chairs. Wifi worked...

1Thank sawdust444
Arvada, Colorado
Reviewed 9 March 2017 via mobile

This was a business trip and I always try to stay here. This hotel is beautiful and right downtown by great food and shopping. The place is vintage western victorian. Great rooms great bed! So pretty. Walk to anything you need. Very friendly staff and extremely clean

Thank Jpthecyclingking
Reviewed 9 March 2017

We stayed for two nights. Our room was spacious and clean. The hotel is in a great location at the end of the historic district. Close to a beautiful walk along the Animas River Trail. Guests have a choice of breakfast in the hotel or voucher for breakfast at Lone Spur Cafe across the street. We chose the Lone Spur...

1Thank ReeSue
London, United Kingdom
Reviewed 8 March 2017 via mobile

Queen Deluxe room with a window on the fourth floor. Parking is easy, room is clean and well equipped. New carpet, super comfortable bed with luxury bedding. Free coffee in the lobby with cookies in the evening. Light continental breakfast available in the hotel or take a free voucher for the Lone Spur cafe to have a hot breakfast. Staff...

Thank AdsGoFaster
Reviewed 6 March 2017 via mobile

One of the best hotel experiences ever! What a fun historic location in Durango! It was my first time to town and I never wanted to leave! The General Palmer is beautiful and made my friend and I feel so at home. Hayden and Nicole were wonderful at the front desk! They were helpful and made sure we were in...

1Thank megscarroll1
Jasper, Arkansas
Reviewed 4 March 2017

We had a great time in Durango in general and this old hotel is certainly filled with great ambiance- historic without feeling old.Staff was very friendly and informative, we used this as a jumping off spot for Mesa Verde.

1Thank D D

155 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (138)
View from Room (3)
Room/Suite (37)
Bathroom (5)
Hotel & Grounds (27)
Dining (8)
Other (58)

Management photos: Courtesy of the property manager

All Management Photos (17)
Hotel & Grounds (8)
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Durango hotels
0.1 km away
Strater Hotel
Strater Hotel
#7 of 33 in Durango
988 reviews
0.3 km away
DoubleTree by Hilton Durango
0.2 km away
Rochester Hotel & Bar
Rochester Hotel & Bar
#8 of 33 in Durango
254 reviews
Show Prices
Show Prices
Show Prices
3.4 km away
Homewood Suites by Hilton Durango
4.3 km away
Hampton Inn Durango
Hampton Inn Durango
#4 of 33 in Durango
940 reviews
2.3 km away
Comfort Inn and Suites Durango
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Concierge
  • Meeting Rooms
Official Description (provided by the hotel)
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. ... more   less 

Additional Information about General Palmer Hotel

Address: 567 Main Ave, Durango, CO 81301-5422
Region: United States > Colorado > Durango
Price Range: $168 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — General Palmer Hotel 4*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, TripOnline SA and getaroom.com so you can book your General Palmer Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
General Palmer Durango
Hotel General Palmer
Hotel Style:
#2 Romantic Hotel in Durango
#6 Family Hotel in Durango
#7 Business Hotel in Durango
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from General Palmer Hotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from General Palmer Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free WiFi but it never worked for us.”
ordtravelers2017, 23 Apr 2017 | Read review
“We liked room 203 but saw some others that looked very nice.”
ReeSue, 8 Mar 2017 | Read review
“Close to the train staton.”
981DD, 3 Mar 2017 | Read review
“Interior rooms are cheaper, but the street view rooms are nice (and there is little street noise)”
761stephenf, 13 Feb 2017 | Read review
“Be sure to ask for a room with a window!”
675jeannes, 13 Feb 2017 | Read review
5 of 5