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The Westin Denver Downtown

1,461 reviews
#28 of 161 Hotels in Denver
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Traveller (341)
Room & Suite (383)
Dining (53)
Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“palm restaurant”(42 reviews)
“heavenly bed”(49 reviews)
“street mall”(211 reviews)
Free Internet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from The Westin Denver Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,461)Write a Review
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Show reviews that mention
All reviewspalm restaurantheavenly bedstreet mallgreat locationlower lobbyclock towerbasketball courtlarimer squarewithin walking distancecoors fieldself parklobby barunion stationmountain viewroom was spaciousfree busshower head
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441 - 445 of 1,438 reviews
Reviewed 16 September 2015

I was looking forward to my trip to Denver and my stay at the Westin. I have always thought of them as an upscale hotel chain. Check in was not smooth since the reservations were under another name, but we worked it out. I got...More

Thank seshi1951
Response from Marc B, Manager at The Westin Denver DowntownResponded 18 September 2015

Dear seshi1951: Thank you for taking the time to review our hotel. I am very sorry to hear that you had a disappointing stay with us and I would appreciate if you would reach out to me directly at 303-572-7283 to discuss your experience further....More

Reviewed 14 September 2015

This Property is excellent. The rooms are clean and quiet. The staff was exceptional. Service was perfect. The hotel is located near many restaurants and bars. I highly recommend the Westin Denver Downtown.

Thank Wine_loving_Chef
Response from Marc B, Manager at The Westin Denver DowntownResponded 18 September 2015

Dear Wine_Loving_Chef: Thank you for taking the time to review our hotel. I'm happy to hear that you enjoyed your stay with us and I hope you come back and stay with us again soon. Sincerely, Marc

Reviewed 11 September 2015

We chose to stay at the Westin in Downtown Denver and were very pleased with our choice. In walking distance to the 16th Street Mall for dining and shopping and an easy jaunt to Coors Field and other sites of interest, we felt pampered and...More

Thank vickicampy
Response from Marc B, Manager at The Westin Denver DowntownResponded 12 September 2015

Dear vickicampy, Thank you for taking the time to review our hotel. I'm glad to hear that you enjoyed your stay and I hope you will come back and stay with us again. Sincerely, Marc

Reviewed 4 September 2015

Aging hotel: needs refreshment (carpet in particular - if at least it was cleaned, not the case. Terrible and inefficient front desk (They do mistakes, send you twice to the wrong room and do not even apologize; no management presence. Only positive spot: room service:...More

1  Thank bourgph
Response from Marc B, Manager at The Westin Denver DowntownResponded 5 September 2015

Dear Mr. Bourgph, I am very sorry to hear that you had a bad experience staying at our hotel and I sincerely apologize that our front desk staff provided you with the wrong room number and key. If you wish to discuss your experience further,...More

Reviewed 29 August 2015 via mobile

We had an excellent stay here with our dog for one night. They were very accommodating and the room was spacious and clean with plenty of room for the three of us. Wifi and TV were great. Parking was a bit of a drag: self-park...More

1  Thank TonkaBuddy
Response from Marc B, Manager at The Westin Denver DowntownResponded 3 September 2015

Dear Guest, Thank you for taking the time to review our hotel and the fact that we are pet friendly. I'm glad to hear that you all enjoyed your Heavenly Beds and I hope you all come back and stay with us again. Sincerely, Marc

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 147 - USD 412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Green Hotel in Denver
#15 Luxury Hotel in Denver
#17 Business Hotel in Denver
#33 Romantic Hotel in Denver
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 147 - USD 412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Green Hotel in Denver
#15 Luxury Hotel in Denver
#17 Business Hotel in Denver
#33 Romantic Hotel in Denver
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (341)
Room & Suite (383)
Dining (53)
Pool & Beach (48)
Amenities (18)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
koin_12
22 December 2016|
Answer
Response from 919JamesC919 | Reviewed this property |
The indoor pool is very small and not large enough to do laps.
0
Votes
koin_12
22 December 2016|
AnswerShow all 5 answers
Response from Rebecca12481 | Reviewed this property |
I did not use either... sorry
0
Votes
Ken A
2 December 2016|
AnswerShow all 2 answers
Response from DoeHEAD | Reviewed this property |
Ken, That's really easy. The free 16th St. Mall shuttle passes right by the hotel and goes directly to Union Station. It takes about five minutes.
1
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Room Tips
"Higher floors for best views"
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"ask for a good view"
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"Views, location, things to do"
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"The most quiet room will be farthest from the elevators and the upper floors"
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