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The Westin Denver Downtown

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Traveller (350)
Room & Suite (388)
Dining (54)
Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“palm restaurant”(43 reviews)
“heavenly bed”(50 reviews)
“street mall”(213 reviews)
Free Internet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from The Westin Denver Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Denver Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,476)
There are newer reviews for The Westin Denver Downtown
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1,453 results
Traveller rating
675
491
187
66
34
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LanguageEnglish
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675
491
187
66
34
Show reviews that mention
All reviewspalm restaurantheavenly bedstreet mallgreat locationclock towerlower lobbybasketball courtlarimer squarewithin walking distancecoors fieldself parkrooftop poollobby barunion stationfree busroom was spaciousvalet parking
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11 - 15 of 1,453 reviews
Reviewed 13 March 2018

I have to provide a review for this particular hotel. Upon arrival, the representative (Ms. Jasmine) was AMAZING!! We were in town to celebrate my fiancee birthday, and they made sure it was a memorable experience. The staff were courteous and friendly. The hotel was...More

Thank Honest4real
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 17 March 2018

WOW - Thank you so much for recognition of Jasmine! We are very luck to have her. Service is what we strive on, and I see that we were able to just that. We want you to feel like you are at home!! Thank you...More

Reviewed 13 March 2018

Hubby and I stayed here twice already this year-- Feb and March. The first time (tagged along on a business trip) we were so impressed. Loved the little note the lady who checked us in slipped under our door that night. She was happy and...More

Thank AJJAXYN
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 17 March 2018

Thank you for your feedback! Glad to hear about all these positive interactions. Unfortunate, we do our best to offer late check out, and I know we approved 1pm for you. If we have that availability to do longer, then we will. All depends how...More

Reviewed 7 March 2018

The staff here was extremely friendly! Offered local suggestions for dining and sent a hand written note to welcome us. The beds were extremely comfortable, the rooms could use an update but I am sure they are aware of this.

Thank wojctravel
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 12 March 2018

Thank you so much for your feedback! I'm thrilled to hear that staff made you feel welcomed and valued! I love the note idea, and I'm glad you were able to experience it!

Reviewed 6 March 2018

Coming to attend a wedding and the first reservation agent made three separate reservations for a three night stay and also failed to give me the wedding rate. I called and spoke to Gina and she was great, Redid the reservation so it is all...More

Thank 268pasha
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 7 March 2018

Thank you for the feedback - I'm thrilled to hear that we were able to fix reservations opportunities. gina does her best to ensure that guests are taken care of.

Reviewed 28 February 2018

I was there to attend a Nuggets game with my teenage son. Let me just say Great Hotel! The room was amazing, it was spacious with comfortable beds and pillows. Awesome breakfast buffet in the morning. The staff was top notch. In particular, the front...More

2  Thank cubuff4
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 3 March 2018

Thank you for the feedback! Thrilled to hear that our Front Desk Manager Gina made sure that you have a pleasant stay! We look forward to your trip back to Denver!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 194 - USD 509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Green Hotel in Denver
#17 Business Hotel in Denver
#18 Luxury Hotel in Denver
#33 Romantic Hotel in Denver
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 194 - USD 509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Green Hotel in Denver
#17 Business Hotel in Denver
#18 Luxury Hotel in Denver
#33 Romantic Hotel in Denver
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (350)
Room & Suite (388)
Dining (54)
Pool & Beach (49)
Amenities (18)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
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koin_12
22 December 2016|
Answer
Response from 919JamesC919 | Reviewed this property |
The indoor pool is very small and not large enough to do laps.
0
Votes
koin_12
22 December 2016|
AnswerShow all 5 answers
Response from Rebecca12481 | Reviewed this property |
I did not use either... sorry
0
Votes
Ken A
2 December 2016|
AnswerShow all 2 answers
Response from DoeHEAD | Reviewed this property |
Ken, That's really easy. The free 16th St. Mall shuttle passes right by the hotel and goes directly to Union Station. It takes about five minutes.
1
Vote
Room Tips
"Rooms on higher floors facing the 16th st mall"
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"Corner suites are large and have views of downtown denver and mountains."
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"Ask for a room away from the elevators and request high floors for great views!"
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"Higher floors for best views"
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