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Last stop on a family vacation and this Westin was ideal. Front desk staff, Thy and Jasmine, were outstanding. Top notch service and a welcoming for weary travelers. Thanks to the Westin. Everything we expected and more. Room service was prompt and catered to our...More
Upon arrival, I started my adventure being greeted by a very happy and knowledgeable Valet attendant. He did his job very well and sent me the proper direction to the check n desk. The young lady there was very helpful and sped me on my...More
2 Thank Jim M
Response from Marc B, Manager at The Westin Denver DowntownResponded 13 February 2018
WOW! Yes, it's always about YOU! That is what hospitality is all about! This is awesome to read and can't wait share this with the team! We look forward to welcoming you back soon.
Very nice hotel and perfect location in Lo-Do area. Close to bars, restaurants, 16th St Mall and Coors Field. Good bar in the lobby and many places to eat just outside the front door. Free bus up and down the Mall makes this even better....More
Thank Bill M
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 6 days ago
Thank you for the feedback - we are thrilled to hear that father/son trip was successful! We hope to see you back soon!
We enjoyed the trip to denver and had a great time staying downtown. The hotel was overall okay. The elevator was not working one of the days and we had to take the stairs from the 17th floor. When we made it down an employee...More
Thank Michael L
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 1 week ago
Thank you for your feedback - I'm sorry for the elevators issues, that is not what we expected and did our best to assist every guest.
The Westin hosted my company's management meeting. As an attendee (not organizer), things appeared to run seamlessly. The hotel staff were invisible (in a positive way): things were where they were supposed to be when they were expected.
My room was nice--clean and well maintained....More
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 2 weeks ago
WOW - thank you for kind words and for recognition of the staff. You ran with a GREAT group of people!! We cannot wait to welcoem you back. Maybe it will be a personal trip next time!