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Since it's opening Aug 12, 1892, this premium Denver property has built a reputation for elegance, charm and world class customer service. While still an elegant and charming property, unfortunately, they have lost their recipe for unparalleled customer service and satisfaction.More
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 10 February 2018
Thank you for taking the time to share your recent experience. We strive to meet the needs and expectations of all our guests and are disappointed when we fall short. I apologize your recent stay did not meet your expectations, please reach out to the...More
From everything I remember about the Brown Palace as a little girl, I was thoroughly excited to finally stay here.
Everything about the hotel itself was just as opulent as memory served, our room however felt a bit like an upscale Holiday Inn in terms...More
Heard about this hotel from folks at our B & B, so we decided to check it out. We went to
the bar for a late lunch and absolutely loved it. The service was excellent, the food was
very good and the bar had an...More
We stayed for five nights and the service and hotel couldn’t have been any better. Food was good the rooms are very nice. I had unfortunately broken my zipper on a nice pair of jeans and sent it to housekeeping to see if they could...More
Historic Hotel a must see when in Denver. They have three restaurants and we chose the Tavern because of its nautical theme. Three of us seated immediately at about 1:30ish and water appeared instantly. Server Ian was also right there and very friendly. He brought...More