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Holiday Inn Express Denver Downtown

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Holiday Inn Express Denver Downtown
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594 Reviews from our TripAdvisor Community

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Showing 562: English reviews
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Briarcliff Manor, New York
Reviewed 1 week ago

Have stayed here annually for trade show each January. Am always greeted with friendly face at check-in. The rooms are small but well appointed with comfortable bedding. The one thing always lacking is hangers. I always have to ask for more. The complimentary breakfast is relatively extensive and the eating area is comfortable and adequately large. We never have to...

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Helpful?
Thank Scohenskis
Auburn, Alabama
Reviewed 1 week ago

Staff were complementary. Room had really good views, bathroom was a little tight, but I usually expect that for lodgings right in the center of a large urban core. Gym was really high quality. Lobby was very nice. Breakfast was typical, but free and plentiful.

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Helpful?
Thank anspama
Raymore, Missouri
Reviewed 1 week ago

Stayed at this location for 4 nights for a conference I attended in downtown Denver. From the moment I walked in to the moment I left it felt like the staff was there just for me. I was always greeted with a smile and a friendly hello. My room was in fantastic shape and had great views. It is only...

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Helpful?
Thank kewlgolfer
Brisbane, Australia
Reviewed 2 weeks ago

Unassuming hotel at the corner of 17th and Tremont and a few minutes walk to 16th which has copious bars, cafes, shops and restaurants. Couldn't get a better location. The front desk staff were excellent. Helpful and courteous. The rooms were comfortable, coffee making, iron, t.v., good linen and bed with plenty of pillows to chose from. Good block out...

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Helpful?
Thank LTP-BCC
Washington DC, District of Columbia
Reviewed 2 weeks ago

I've enjoyed other Holiday Inn Express locations but was a bit disappointed by this one. I had heard rave reviews of the corner king room so I expressly requested it - and got it, but don't understand the reviews since I couldn't see much other than other office buildings across the street (I was on the 10th floor). I appreciated...

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Helpful?
Thank Urszula C
Management response:

Urszula C, Thank you for your candid review of the Holiday Inn Express Denver Downtown. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so...

Vancouver, Washington
Reviewed 4 weeks ago

I really toggled between 3 and 4 stars because the staff was very very responsive and helpful. Each person I encountered seemed to truly appreciate having me as a guest there and wanted to make my stay as good as it could be. That aside, this building is ridiculous! If you want hot water at a time when it has...

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Helpful?
Thank RQ-Traveler12
IHGService, Guest Relations Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear RQ-Traveler12, A big thank you for your kind words for our friendly and knowledgeable staff. I'm sure they will be happy to know that you appreciate their efforts. However, I'm sorry to learn about the upkeep of your room especially the clogged shower drain. Our company works hard to execute a flawless guest experience to all our guests and...

North Dakota
Reviewed 17 January 2017

I've been in Colorado for the month of January 2017 for work, so my husband and I decided to spend the weekend in Denver. It was my first time to downtown Denver and I chose this hotel because I'm an IHG Rewards Spire member and I tend to stay at either Staybridge or Holiday Inn Express. This HIE was close...

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Helpful?
Thank SydCherice
Reviewed 30 December 2016

Old humid sinking room, not that clean. Poor Buffet, Do not expect much, make the best of it since you are in a great location. I visited it on October 2015, and I was deceived. The Brown hotel across the street is better if it fits your budget.

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Helpful?
Thank Patricia E
BPManager, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear Patricia E, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Ryan Pratt General...

Bismarck, North Dakota
Reviewed 24 December 2016 via mobile

This was a nice older hotel. It has been renovated. I think it was about 22 floors high. Oddly even our two room suite did not have a fridge. Close to the 16th street Mall and minutes from everything downtown. The attached hotel is very old and beautiful on the inside. The Holiday Inn holds the ball room and is...

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Helpful?
Thank justtrippedND
Reviewed 2 December 2016 via mobile

We brought all of our high school thespians to Denver for ThesCon. This can be harrowing to say the least. Matthew helped to make our entire stay totally amazing and helped us with whatever we needed.

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Helpful?
Thank Kimberly S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An 11 million dollar renovation inspired by Colorado's beautiful outdoors brings a modern look and feel to this unique and affordable downtown Denver hotel. The Holiday Inn Express is Denver's newest premier hotel. Connected to our historic sister-property, the Brown Palace Hotel and Spa, the Holiday Inn Express features 231 guest rooms and suites, Complimentary Breakfast, Complimentary Wi-Fi, Valet Parking, state-of-the-art Fitness Center, and located in the heart of the city. ... more   less 

Additional Information about Holiday Inn Express Denver Downtown

Address: 401 17th Street, Denver, CO 80202
Region: United States > Colorado > Denver > Central Business District , Downtown
Price Range: $184 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Denver Downtown 3*
Number of rooms: 231
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Denver
Comfort Inn Denver
Denver Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Denver Downtown staff and other travellers.
7 questions
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Lakeland, Florida
Querétaro, Queretaro, Mexico
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Hilo, Hawaii

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Questions? Get answers from Holiday Inn Express Denver Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for best view.”
 of 5 bubbles anspama, 11 Feb 2017 | Read review
“Only a block away from 16th Street shopping and dining”
 of 5 bubbles kewlgolfer, 9 Feb 2017 | Read review
“Go high, not low or near the lifts”
 of 5 bubbles LTP-BCC, 1 Feb 2017 | Read review
“If you want glimpse of the city with sunshine opt for corner room no, 975.”
 of 5 bubbles WinnieDolphin, 4 Oct 2016 | Read review
“Try to get a room on a higher floor for a better view of downtown Denver.”
 of 5 bubbles kdeogburn, 4 Oct 2016 | Read review
5 of 5