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Embassy Suites by Hilton Denver - Downtown / Convention Center

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#21 of 154 Hotels in Denver
Certificate of Excellence
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Embassy Suites by Hilton Denver - Downtown \/ Convention Center
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2,527 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Denver - Downtown / Convention Center
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Showing 2,497: English reviews
Reviewed 13 February 2016 via mobile

Overall stay was good. The room was good size and very comfortable. The breakfast however was a different story. Once I actually got the food it was good but it took 45 min in line to get an omelette. On a Saturday morning the hotel should know how busy it is and have more than one cook working. If it...

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Helpful?
Thank Sull6762
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you so much for taking the time to leave us a review regarding your recent stay with us. I am so sorry to hear that you were not able to enjoy your complimentary cooked-to-order breakfast during your stay due to the high-volume, your feedback extremely valuable so that we can make the changes needed to provide you with a...

Orlando, Florida
Reviewed 11 February 2016

I travel for work and I am in a hotel 4-5 times a month. Most are the same, and I usually stay at Hilton properties. This one is really different, really special. Most importantly, the entire staff is OUTSTANDING. Art, the Omlet Chef in the morning is outgoing, pleasant, and funny, A great way to start the day. The front...

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1Thank CCAVRN
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review your experience at our hotel! It is such a wonderful thing to hear how well our staff took care of you during your stay, it is our first priority to provide our guests with exceptional service and ensure a seamless and memorable experience every stay. We are lucky to have...

telluride, United States
Reviewed 9 February 2016

really enjoyed staying at this hotel. great customer service and amenities. we accidentally left our wallet in the room and its return was prompt and seamless requiring it to be fed-ex'ed. The complimentary breakfast and cocktail hour was really nice. Room service food was excellent.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Michelle H
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Michelle, Thank you for your 5-star review! We can anticipate the frustrations with leaving behind personal belongings, so we value them as if they were our own! I am happy to hear we were able to return your wallet as quickly and easily as possible. It was an absolute pleasure having you as our guest and we hope to see...

Reviewed 8 February 2016

Very pleasant stay. The evening reception was great. But far and away, this has to be one of the best free breakfast experiences ever. Omelet chefs were friendly and masters of their craft. Room had openable windows, in my book, very important. Comfortable beds. Welcoming service an unexpected treat. I attended a conference, but my husband got to use the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank gailkg
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Gail, Thank you so much for taking the time to leave us a 5-star review! We are proud to be able to offer our guests a quality full-scale breakfast to start their morning on the right note. It is also our top priority to welcome our guests with exceptional service from the moment the step in our doors. Thanks again...

Georgetown, Colorado
Reviewed 7 February 2016

This is my second stay at this hotel and I began leaving, this time, with the same feeling that I had last time, which is that the hotel is just adequate. The rooms are clean enough, they're updated enough, and the service is perfunctory. You know, the kind of service where everyone has been trained to greet people; however, service...

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Thank PTBoat67
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Good Morning PTBoat67, I would like to personally apologize for the experiences you encountered during your stay. Our guests should always be treated with the highest level of respect and outstanding customer service. It is our goal to Make it Right for our guests, and in this situation we have failed. Please contact me directly at your earliest convenience so...

Summit County Colorado
Reviewed 6 February 2016

I have stayed here twice for business trips downtown in Denver, it's a great location, walking distance to every bar, attraction and restaurant downtown, the staff is friendly, however, I have had no hot water on two different occasions, the food and beverage for conferences is marginal. I was not impressed with the break room cleanliness, or presentation. Take a...

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Helpful?
Thank Brookegoski
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Brooke, Thank you for taking the time to leave us a TripAdvisor review regarding your recent visit! I am so sorry to hear you had trouble with receiving hot water throughout your stay, we certainly want nothing more than for our guests to feel comfortable and well-taken care of when they visit. It is our top priority to provide our...

Texas
Reviewed 6 February 2016

You cannot beat the location right in the middle of downtown and easy access to convention center and shopping. The lobby decor and lighting was beautiful and lots of space to play cards with the family. Room was nice and clean. Embassy Suites is one of the few hotels that lets us book our family of 6 in one room...

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Helpful?
Thank Holly B
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Holly, Thank you for your wonderful 5-star review! We are so lucky to located in such a beautiful and convenient location right in the heart of downtown Denver where we can offer our guests easy access to some of Denver's best dining, entertainment and local transportation! Thank you so much for the great review and we look forward to your...

Pueblo, Colorado
Reviewed 5 February 2016

Great place to stay. My stay was for business. Very friendly staff with very clean rooms. The bed was so comfortable. Loved all the pillows. Many items to chose from for breakfast. The cook to order cook was super awesome!! So friendly. Would definitely recommend to others and would stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank B9117STlarrym
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to leave us such a wonderful review! Whether your visit is for business or pleasure, we strive to provide the best service and accommodations for all of our guests. I am so pleased to hear that our staff took great care of you, thank you for choosing to stay with us and we look...

Franktown, Colorado
Reviewed 1 February 2016

Terrific staff, great service, cleanliness, convenient stay and nice breakfast options at Embassy Suites Downtown Denver! 5 minute walk to my booth at Convention center! I usually stay at luxury hotels downtown Denver but the quality and service of the staff will have me choosing this location first!

Review collected in partnership with Embassy Suites Hotels
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Thank Laura D
Audrey S, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Laura, Thank you for leaving us such a wonderful review of your stay! It is such a pleasure to hear that our staff took great care of you, it is our number one priority to provide our guests with exceptional service and a memorable experience. Thanks for choosing to stay with us and we look forward to your return!

Kailua
Reviewed 31 January 2016 via mobile

Staying at an Embassy Suites hotel is nice because you essentially know what you are getting....a comfortable and efficient suite with complimentary breakfast and happy hour...consistently good to very good, but typically not something to "write home about." I was pleasantly surprised to find that this is not the case at the Embassy Suites Denver - Downtown / Convention Center...hence...

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Thank KailuaDakineTraveler
Shanleigh S, Front Office Supervisor at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for the amazing five-star review of our property! I am so happy to read that you enjoyed your stay with us. Your experience with our front desk, room service, and banquet staff is definitely wonderful to hear, and I will pass along your positive review to my upper-management team. I also love our location; when you find yourself...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 

Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202-3201
Region: United States > Colorado > Denver > Downtown
Price Range: $228 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Reservation Options:
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver
Hotel Style:
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and other travellers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better when facing west”
 of 5 bubbles 938MartinM, 8 Mar 2017 | Read review
“Choose a suite with a mountain view”
 of 5 bubbles phykell, 30 Jan 2017 | Read review
“Some rooms have mountain views.”
 of 5 bubbles egersten, 27 Jan 2017 | Read review
“To avoid long elevator waits, stay on the lower floors if you don't mind not having a view. Although our view on the top floor was awesome.”
 of 5 bubbles holybucket, 18 Jan 2017 | Read review
“Mountain view 16th floor”
 of 5 bubbles kmr47, 10 Jan 2017 | Read review
5 of 5