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Renaissance Denver Stapleton Hotel

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#34 of 152 Hotels in Denver
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Denver Stapleton Hotel
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1,524 Reviews from our TripAdvisor Community

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Showing 1,491: English reviews
Colorado Springs, Colorado
Reviewed 8 January 2017

So myself and my fiance went here to celebrate our engagement, and it was amazing! The front desk staff were very friendly and nice, even when we had to run down as our key card didnt work, the lady walked us up to make sure everything was working, very nice woman. The room was amazing for the price, especially coming...

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Helpful?
1Thank Benjamin G
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Benjamin G, Thank you for choosing to celebrate your engagement with us at the Renaissance Denver Stapleton Hotel! It was a pleasure serving you during your stay, and we appreciate the kind words and compliments for our staff members that assisted you at check-in and at breakfast. We hope to have the opportunity to welcome you back for another...

Cotopaxi, Colorado
Reviewed 6 January 2017

We travel frequently for medical reasons, and we prefer to stay at Marriott hotels. Their loyalty program is excellent and the extra perks really add value to your stay. We've stayed in lots and lots of places in Denver and Renaissance Stapleton is by far our favorite, and we stay there as often as we can. The property itself has...

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2Thank sprucebasin
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear sprucebasin, It has been a pleasure serving you and your husband at the Renaissance Denver Stapleton Hotel on your trips to Denver, Colorado. We greatly appreciate your lovely review and the kind words of encouragement for our friendly and helpful staff, clean and comfortable guest rooms, and convenient amenities. We are thrilled to count you among our loyal guests,...

Maryland
Reviewed 3 January 2017

I'll start with good. The staff was pleasant and helpful but so is everybody that lives in Denver. Now with the issues, this hotel is a 3 star hotel at best. I booked through hotels.com because I thought they would do a decent job rating hotel, not so much. The lobby is misleading. The lobby is the nicest thing about...

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Helpful?
Thank jamada
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear jamada, While we are glad to hear you found our hotel staff pleasant and helpful during your stay with us in Denver, we are sorry to hear you were unsatisfied with your visit. We have taken careful note of your observations and look forward to our next opportunity to make up for your last experience here with the quality...

Reviewed 3 January 2017 via mobile

Went to a NYE party at the hotel and had a suite. Room was nice and lots of room and places to sit. Like the little sink and refrigerator area. All staff was nice and having their own parking garage is a huge plus in my book. Would stay here again the next time I have an event in the...

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Helpful?
Thank Cg P
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Cg P, Thanks for sharing a great review with us following your stay at the Renaissance Denver Stapleton Hotel. We are glad to hear you were able to join us for a fantastic evening to bring in the New Year, and that you enjoyed your well-equipped, spacious suite. We are glad to hear you plan to stay with us...

Reviewed 3 January 2017 via mobile

It is a rare delight to find someone so proud, professional and gracious. Dante was such a perfect ambassador for Marriott. In my visits to the concierge club, he greeted every single person that entered. His poise and composure are the standard bearers of the excellence Marriott seeks to pursue. Dante is a rising star, the kind of employee I...

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Helpful?
1Thank Abe T
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Abe T, We are very proud of our staff at the Renaissance Denver Stapleton Hotel, and are pleased to hear you had a great experience with our wonderful concierge, Dante. We will be sure to commend Dante for exemplifying the world class service befitting of a Renaissance property, and thank you for letting us know the details of your...

Irvine, California
Reviewed 2 January 2017

I arrived with my buddy from a long roadtrip. The parking was awkward, but we simply parked across the street, foc. We packed light, so walking into the lobby was an effortless welcoming experience. Newly designed and remodeled, fireplace to the left, bar to the front, and checkins to the right. We were greeted by Stephanie right away, at 9pm,...

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Helpful?
1Thank acpcoldk
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear acpcoldk, Wow, what a fantastic review! We are absolutely thrilled to have had the opportunity to accommodate you during your long roadtrip through Denver, and we appreciate the time you took to share your thoughts with us. We are so glad you enjoyed your visit, and eagerly await the opportunity to welcome you (and your fiancé next time, perhaps!)...

Reviewed 28 December 2016 via mobile

I go crazy when service suppliers don't take care of small details, things that can "easily" could be addressed avoiding bad experiences: No free internet in these days???? Parking charge and no valet available all time. When available, additional cost. On top of that, my key to access the parking wasn't activated, had to go back in the middle infield...

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Helpful?
Thank Hector J
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Hector J, We are very disappointed to learn that you were unsatisfied with your stay at our hotel in Denver. We have taken careful note of all of your important observations, and we thank you for taking the time to share this valuable feedback with us in a review. Your comments allow us to understand exactly how we can...

Reviewed 26 December 2016 via mobile

horrible. when checking in, another guest had an altercation with hotel staff in the middle of the lobby, maintenance touched his wife. needs serious renovation. best guess, will not be in marriott family after Feb. price is cheap for a reason

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Helpful?
1Thank Todd B
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Todd B, We are sorry to hear about this upsetting situation that impacted your experience. Please trust that our guests’ safety is our highest concern and we are investigating this to the full extent. As a Marriott property, we are committed to providing our guests with a luxurious, high quality experience, and we hope to have the opportunity to...

Reviewed 21 December 2016

We had some minor problems with things working in the room and customer service was quick, professional and friendly - and fixed things right away. Location and quality of hotel was great as well. There are plenty of stores and restaurants in the area and downtown Denver is 20-30 min away.

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1Thank Victor G
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear Victor G, Thank you for taking the time to share a review regarding your stay at the Renaissance Denver Stapleton Hotel. While we are sorry to hear you encountered some maintenance issues, we are glad these problems were fixed quickly and efficiently by our staff. We also appreciate hearing your kind compliments for our staff throughout the property, and...

Reviewed 21 December 2016 via mobile

The hotel staff was very friendly. They greeted me and my fiancé at the door to take our bags. Our flight was cancelled so we had to find a hotel quickly, we found the Denver Renaissance and were easily able to reserve a room the night of the cancellation. Check in was quick and painless. Anita was the working the...

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Helpful?
1Thank AndySaathoff
Brian L, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Dear AndySaathoff, Thank you for the kind words of encouragement for our amazing staff at the Renaissance Denver Stapleton Hotel! We are thrilled by your feedback regarding their excellent, efficient service and personalized attention, especially from Anita and Yemane. We will be sure to let the two of them know you mentioned them in your review, and to commend them...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vivace! Ristorante
Vivace! Ristorante
Cuisines: Italian, American
Elevate Lounge
Elevate Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Renaissance Denver Stapleton Hotel

Address: 3801 Quebec St, Denver, CO 80207 (Formerly Renaissance Denver Hotel)
Region: United States > Colorado > Denver
Price Range: $160 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Denver Stapleton Hotel 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia and Travelocity so you can book your Renaissance Denver Stapleton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Denver
Denver Renaissance
Hotel Style:
#16 Business Hotel in Denver
#18 Family Hotel in Denver
#22 Romantic Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Denver Stapleton Hotel staff and other travellers.
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Questions? Get answers from Renaissance Denver Stapleton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're staying on a weekend, don't book a "club" room. There is no benefit.”
 of 5 bubbles Jeanne825, 14 Feb 2017 | Read review
“Higher rooms may have less noise from the trains.”
 of 5 bubbles Sharon1234562014, 8 Feb 2017 | Read review
“Request room on mountain side of the hotel - great view from room/ balcony”
 of 5 bubbles MSMamaBuff, 25 Jan 2017 | Read review
“Any floor and room that will be away from road and train noise!”
 of 5 bubbles urbanetraveler, 13 Jan 2017 | Read review
“Great shopping and dining is very close by at Northfield.”
 of 5 bubbles sprucebasin, 5 Jan 2017 | Read review
5 of 5