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Quest Hotel and Conference Center Clark

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Quest Hotel and Conference Center Clark
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438 Reviews from our TripAdvisor Community

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Showing 406: English reviews
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Hong Kong, China
Reviewed 1 week ago via mobile

Wonderful experience. Buffet had good variety. General Manager spend some time with us. Service is very good. Rooms are old, leakage is expected. Pool is beautiful. A lot of foreign visitors to hotel. Clean and peaceful. I will come back in may.

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Helpful?
Thank travelercentralasia
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Traveler, Thank you very much for appreciating our services and food. It was a pleasure meeting. Indeed, feel free to contact me directly for your May arrival arrangements. Looking forward to welcome you once again. Thank you, General Manager

Nazareth, Belgium
Reviewed 1 week ago via mobile

Stayed here for the 3rd time. It used to be the Holiday In. Rooms are nice, bathroom rather small. Rooms stay cool, even without air conditioner. The pool outside is nice but the ashes that fall down from burning sugarcane fields, is annoying. Breakfast is 850 pesos, what he s a bit expensive for Clark. Buffet is nice. The bar...

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Helpful?
Thank Peterpoes
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Peterpoes, I'm glad you enjoyed our services and rooms. I must apologize for the below expectation experience with food at Charly's bar, I assure you it's very unusual, we make every effort to provide with sumptuous cuisines across all the outlets. We have addressed the concerns raised, and have been rectified. We look forward to welcome you back once...

Angeles City, Philippines
Reviewed 1 week ago

well this used to be the holiday inn and they were famous for their buffet, now it is quest and they are running virtually the same buffet.at the moment you can get 2 for 1250 and that has to be the best value in the country i will going again next wednesday

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Helpful?
Thank Chris M
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Chris, Thank you very much for recommending our services and offers. Quest as a brand of Chroma Hospitality is known for providing unparalleled services, and, I am glad we were able to meet your expectations. Looking forward to welcome you back soon. Thank you, General Manager

Reviewed 1 week ago

Booked rooms with family for the hot air balloon festival. The lobby seemed newly renovated. They should do the same with the other floors... A fresh coat of paint would be really nice. The room was ok, bed and pillows were comfortable... the bathroom amenities could be better if the sizes were bigger / allocate more if 2 guests are...

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Helpful?
Thank GerNi2016
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear GerNi, Thank you very much for your time to provide with the feedback. I must apologize as you did not have sufficient bathroom amenities, be assured your concerns have been addressed. I look forward to welcome you back soon. Thank you, General Manager

Reviewed 2 weeks ago via mobile

Fantastic experience stayed two nights special rate deal including breakfast in executive suite good deal for the price. Staff is excellent very helpful and welcoming restaurant is good and convenient hours when checking in late. Overall nice stay for me will definitely return for future visits.

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Helpful?
Thank James V
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear James, Thank very much for your quality feedback, and for sharing your experience. We are certainly glad to learn we were able to meet your expectations. We look forward to welcome you back soon. Thank you, General Manager

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

We had an overnight stay at this hotel and it was amazing. The staff were very accomodating especially the people in the lobby/front office. Check-in and check-out was fast as well. We surely had fun.

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Helpful?
Thank A TripAdvisor Member
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Trip Advisor Member, We value for your feedback. Thank you very much for commending our front desk team and for liking our services. I am glad we were able to meet your expectations. We certainly look forward to welcome you back soon. Thank you, General Manager

Quezon City
Reviewed 3 weeks ago via mobile

We have been staying at Holiday Inn Clark for the past 15 years so we decided to try the new Quest Hotel which is now the owners of the hotel. Basically, the hotel looks the same. It was nice reminiscing how it looks before. The front desk manager, Ms. Jas graciously assisted us during check-in. I enjoyed conversing with her...

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Helpful?
Thank rasberry128
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Raspberry128, Thank you for your valuable feedback. I have taken the opportunity of sharing your feedback with my team members who are very excited to know your commendations. We shall be conducting renovations to upgrade the facilities of the hotel and I'm sure soon you may find it completely different and refreshed. We certainly look forward to welcome you...

Metro Manila, Philippines
Reviewed 17 January 2017 via mobile

Stayed here for a very short overnight accomodation, arrived at night then checked out early morning. Rooms and hallways leading to the room look really dated and ancient. Like being taken back in time. It also looks very creepy. The rooms are average but the beds were really very soft and comfy. The bathroom was a different story as it...

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Helpful?
Thank Mark T
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Mark, I appreciate for the valuable feedback which may assist us to take further actions. I would like to mention we have scheduled extensive renovations across the hotel which may bring a completely fresh and updated facilities. Please feel free to let us know if we make your further accommodation arrangements. We look forward to your upcoming visit. Thank...

Hawaii
Reviewed 13 January 2017 via mobile

Rooms - the reservation was for 2 persons but all the "amenities" were only for 1 person. We had to keep calling housekeeping for basic stuff that should be in the room. We reserved 2 rooms of the same type but we realized that one room didn't have the same amenities as the other. It was clear that they released...

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Helpful?
Thank lipoahawaii
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Lipoahawaii, I truly apologize for the inconvenience you had. Be assured your concerns were addressed and have been rectified. We as a management are always available to assist you at any time, I'm very disappointed to learn we fell behind your expectations. I look forward to your upcoming stay and for an opportunity to bring you with a completely...

Reviewed 6 January 2017 via mobile

A great place to stay for those travelling solo, couples or family. Friendly and very accommodating staffs. A perfect venue / reception for every occasion. Hotel rooms are also affordable and service is exemptionally great. Thanks quest for making our stay amazing and fun during the holidays. Will definitely go back!

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Helpful?
Thank desapolintan
QuestClarkGM, General Manager at Quest Hotel and Conference Center Clark, responded to this review

Dear Desapolintan, Thank you very much for providing us with the valuable feedback. We always aim to exceed expectations. And we look forward to welcome you back at your very own Quest Hotel. Thank you, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Quest Hotel and Conference Center, Clark is a 4 star hotel with an affordable lifestyle. It aims to combine the value of premium budget hotels with unique and inspiring designs, creative hospitality concepts and state of the art technology for travelers seeking a stylish and unpretentious working environment. ... more   less 

Additional Information about Quest Hotel and Conference Center Clark

Address: Mimosa Drive | Mimosa Leisure Estate, Clark Freeport Zone, Angeles City, Luzon 2023, Philippines (Formerly Holiday Inn Clark)
Region: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Price Range: $99 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Hotel and Conference Center Clark 4*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Hotels.com so you can book your Quest Hotel and Conference Center Clark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Clark Field Hotel Clark Freeport Zone
Holiday Inn Clark Field
Holiday Inn San Fernando Pampanga
San Fernando Pampanga Holiday Inn
Quest Hotel And Conference Center Clark Philippines/Angeles City
Hotel Style:
#4 Luxury Hotel in Clark Freeport Zone
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Questions & Answers

Here's what travellers have asked, with answers from Quest Hotel and Conference Center Clark staff and other travellers.
9 questions
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See all questions (9)

Questions? Get answers from Quest Hotel and Conference Center Clark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request in advance for a room near the main building and elevator, otherwise, walk as much as 30-40 meters to get to the elevator.”
  • View from Mimosa Leisure Estate Gate (Entrance to Hotel)
 of 5 bubbles kj_krish, 27 Dec 2016 | Read review
“Make sure you treat the staff well. They will take care of you in turn.”
 of 5 bubbles 487mitchk, 16 Nov 2016 | Read review
“Get a single bed room..”
 of 5 bubbles 660tomy, 15 Nov 2016 | Read review
“Book rooms in the main hotel building.”
  • small beds
  • living room
 of 5 bubbles leialejandro, 15 Jun 2016 | Read review
“Rooms at higher floors overlooking the pool area has the best view.”
  • Bathroom is clean and complete with necessary amenities.
  • Just the right size room with all necessary amenities.
 of 5 bubbles FidelR549, 5 Jun 2016 | Read review
5 of 5