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Widus Hotel and Casino

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Widus Hotel and Casino
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609 Reviews from our TripAdvisor Community

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Showing 592: English reviews
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Pangasinan Province, Philippines
Reviewed 2 days ago NEW

i I rate it 5 because the accommodation is great and all the staffs are very friendly and beautiful. We enjoy our stay from rooms, facilities, food, seminars, etc. We want to go back here and try another things.

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Helpful?
Thank jmeubra
Subic Bay Freeport Zone, Philippines
Reviewed 6 days ago NEW

Friendly staff, Hospitality from the front desk especially from Danica . We love the hotel,however no time enjoy the facilities because busy on playing the table games. I wanted to spend time in the pool but so much enjoyed the casino. We really had fun with my friends. We will surely be back here since my kids will be coming...

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Helpful?
Thank viewfinderwifi5
Susan Korea
Reviewed 1 week ago NEW

There's an ant in the room. A very small ant was wandering on the kitchen table. Please give more effort to disaster prevention of various pests. And the lighting in the room is somewhat dark. Thank you!

Review collected in partnership with this hotel
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Helpful?
Thank hyundon
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear hyundon, Mabuhay! Thank you for staying with us at Widus Hotel and Casino. We appreciate you sharing with us your experience. We sincerely apologize for the unlikeable experience. Rest assured that we are aggressively working on this matter as it is our always our goal to only give the best experience to our guests. We sincerely hope that we...

Chanhassen, MN
Reviewed 1 week ago

The hotel is in a pretty good location if you are doing business in the Clark Freeport area, but it is somewhat tired and run down. The rooms are very ordinary and in much need of a facelift. The bathroom was a bit dirty and had some mold on the grout. The restaurant is tired as well. The service was...

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Helpful?
2Thank Mike S
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear Mike S, Mabuhay! Thank you for sharing with us your valuable feedback. We truly appreciate your feedback as we work towards exceeding your expectations. We apologize for any inconvenience you may have encountered during you stay. Rest assured that we have noted your comments as we continually strive to consistently redefine luxury here at Widus. We hope you will...

Reviewed 1 week ago via mobile

Had a great two days here. Good food and many slot games. The Buffet for breakfast from the Salt was absolutely delicious and the cocktails from Prism Bar was exceptionally good. People and employees were very friendly. The guest services people were very nice and helpful. They are not just making your stay limited in the hotel but they also...

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Helpful?
Thank travel_agustin012
WidusClark, Executive Secretary / Quality Assurance Officer at Widus Hotel and Casino, responded to this review

Dear travel_agustin012, Mabuhay! Thank you for taking the time to share your experience WID US! Here at Widus Hotel and Casino, our customers’ reviews and feedback are greatly valued in order for us to be guided in our continuous efforts to provide quality service to our guests. We truly appreciate your great review about your stay with us and we...

San Fernando, Philippines
Reviewed 1 week ago

Really nice, enjoyed our stay and we loved the food. The free shuttle is always on time but the aircondition of the shuttle is kinda poor. Services are great, breakfast buffet is ok, I wish they had yogurts. Overall stay is great, Self preference.

Review collected in partnership with this hotel
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Helpful?
Thank angelodizon398
WidusClark, Executive Secretary / Quality Assurance Officer at Widus Hotel and Casino, responded to this review

Dear angelodizon398, Mabuhay! Thank you for taking the time to share your experience WID US! Here at Widus Hotel and Casino, our customers’ reviews and feedback are greatly valued in order for us to be guided in our continuous efforts to provide quality service to our guests. We are grateful for your complimenting comments. We have noted your concerns about...

San Fernando, Philippines
Reviewed 1 week ago

Our stay is really relaxing for a family vacation. Great staff that know the true value of customer service special mention for reception and the restaurant first class service, the evening menu was varied and the food at peppers 21 is exceptional.

Review collected in partnership with this hotel
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Helpful?
Thank makatemm
WidusClark, Executive Secretary / Quality Assurance Officer at Widus Hotel and Casino, responded to this review

Dear makatemm, Mabuhay! Thank you for taking the time to share your experience WID US! Here at Widus Hotel and Casino, our customers’ reviews and feedback are greatly valued in order for us to be guided in our continuous efforts to provide quality service to our guests. We are extremely delighted to know that you had a relaxing family vacation....

Subic Bay Freeport Zone, Philippines
Reviewed 2 weeks ago

The swimming pool is great. The lifeguard is very courteous and attentive. I feel safe when my child is utilizing the pool. The front desk staff is very friendly and always willing to listen to your request.

Review collected in partnership with this hotel
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Helpful?
Thank Reynaldo S
WidusClark, Executive Secretary / Quality Assurance Officer at Widus Hotel and Casino, responded to this review

Dear ReynaldoS, Mabuhay! Thank you for taking the time to share your experience WID US! Here at Widus Hotel and Casino, our customers’ reviews and feedback are greatly valued in order for us to be guided in our continuous effort to provide quality service to our guests. It is such a delight to us to read your positive comments. We...

Bulacan, Philippines
Reviewed 2 weeks ago

Widus Hotel and Casino is one of the besthotel that I've visited here in Clark Pampanga. The service are really good and fantastic.Also the employees are very kind and approachable.The first time i visited the hotel, the service were really good and fantastic. The food that you are going to eat is very delicious. I can say this hotel and...

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Helpful?
Thank gutierrezmichael233
WidusClark, Executive Secretary / Quality Assurance Officer at Widus Hotel and Casino, responded to this review

Dear gutierrezmichael233, Mabuhay! Thank you for taking the time to share your experience WID US! Here at Widus Hotel and Casino, our customers’ reviews and feedback are greatly valued in order for us to be guided in our continuous effort to provide quality service to our guests. We are delighted to know that you enjoyed your stay with us. Your...

Dallas, Texas
Reviewed 2 weeks ago

No not stay here unless you enjoy gambling and cigarettes. Rooms are clean but run down. Bathroom was awful. Clientele are either gamblers or very young people. Loud. There are better business hotels in Clark.

Review collected in partnership with this hotel
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Helpful?
3Thank penpec342
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear penpec342, Mabuhay! Thank you for taking the time to post your review on Trip Advisor. We are deeply sorry for the inconvenience you experienced during your stay with us. We have noted your concerns and be rest assured that we will undertake the necessary measures to ensure your satisfaction during your next visit. We hope that you will still...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Widus Hotel and Casino Clark is a perfect place whether you plan for an adventure, activity-filled vacation, business meetings, weddings and other social or corporate events. It offers you modern comforts in a traditional style, perfectly suitable for business and leisure. It has 233 modern Asian inspired hotel rooms, uniquely-shaped swimming pool and waterfalls, spa, gym, all-day dining restaurants that offer local and international cuisine, function rooms,24-hour reception and room service, wireless internet and casino with wide variety of slot machines and table games designed to suit your personal taste. With a strong demand from corporate partners the new Widus Convention Center in Clark offers a comfortable and professional environment to conduct business. Widus Hotel and Casino Clark is located in Clark Freeport Zone Pampanga, 5 minutes away from Clark International Airport (CIA) which offers both local and international flights via different Airlines and 5 minutes away from Duty Free Shops. Guests can also enjoy nearby local attractions and historical landmarks. ... more   less 

Additional Information about Widus Hotel and Casino

Address: 5400 Manuel A. Roxas Highway | Clark Pampanga, Clark Freeport Zone, Angeles City, Luzon 2023, Philippines
Region: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Price Range: $126 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Widus Hotel and Casino 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Widus Hotel And Casino Philippines/Angeles City
Hotel Style:
#2 Casino Hotel in Clark Freeport Zone
#3 Luxury Hotel in Clark Freeport Zone
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Questions & Answers

Here's what travellers have asked, with answers from Widus Hotel and Casino staff and other travellers.
6 questions
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Questions? Get answers from Widus Hotel and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice and comfortable bed”
 of 5 bubbles reynaldos579, 15 Mar 2017 | Read review
“Room with a balcony over looking pool a good tip, but no outdoor chairs supplied.”
 of 5 bubbles , 10 Mar 2017 | Read review
“Not value of money”
 of 5 bubbles 212charlesk, 19 Feb 2017 | Read review
“Attend to the bathroom furnishings; they are old, grotty in appearance and demonstrate a B grade worker finishing; and detract from the overall room appearance. There are safety aspects to some of the power boards coming loose and not being properly finished the first time round at construction.”
 of 5 bubbles alexamor2015, 14 Feb 2017 | Read review
“I cant think of any.........”
 of 5 bubbles joysantana, 10 Feb 2017 | Read review
5 of 5