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Widus Hotel and Casino

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591 Reviews from our TripAdvisor Community

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Showing 574: English reviews
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Quezon City, Philippines
Reviewed 2 days ago NEW

Feels like home.. Excellent service. I will surely recommend this to my friends. It's just that a bit dusty when you look at the ceiling, but hoping for improvement.. Friendly staff, very accomodating.

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Helpful?
Thank imeldac376
San Francisco, California
Reviewed 3 days ago NEW

The water heater wasnt working the next morning & low pressure.Bathroom window looks like had molds. I still have a pending overcharge frm them that im hoping wont go thru which they could not explain

Review collected in partnership with this hotel
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Helpful?
Thank Bulay L
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear Bulay L, Mabuhay! Thank you for taking the time to share your experience with us. We apologize for the issues you mentioned. Rest assured that we will aggressively work on these to provide our guests an enjoyable stay. We would also like to learn the details about the pending overcharge. You may further discuss this with me at taouini@widus.com....

Reviewed 6 days ago NEWvia mobile

The service is excellent,the employees are very accomodating and beautiful and the food is good especially the letchon. I enjoyed the drinks last night,we enjoyed the band they are very entertaining. Very spacious lobby and tHe garden where we did our parlour games. Grace Zapanta is very kind and always smiling. And definitely we are coming back to enjoy again...

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Helpful?
Thank Ernilo V
Hong Kong, China
Reviewed 6 days ago NEW

The hotel needs renovation as all facilities ran old only the pool area are acceptable the restaurant provided average food and service and the price was higher than standard, overall my stay was unsatisfied.

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Helpful?
Thank Charles K
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear Charles K, Mabuhay! Thank you for your review of Widus Hotel and Casino. It is with deep regret to know that you had an unsatisfied stay with us. You feedback is very important to us as it is through this that we are able to improve the quality of our products and services. We sincerely apologize for all the...

Reviewed 1 week ago via mobile

Ridden with roaches. Saw two small ones in the room and another bigger one in the corridor. Who knows where their mama is... roach found its way to the bathroom less than 2 hrs after id thrown the apple in the bathroom dustbin. Stayed in tower 1. Not sure if this is unique to tower 1.

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Helpful?
Thank Jane X
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear Yi X, Mabuhay! We sincerely thank you for taking the time to give us your feedback. We regret to know that you found cockroaches in your room and in the corridor. We would like to apologize for any inconvenience it has caused you. We have taken note of your feedback and have done the necessary steps to address the...

Baguio, Philippines
Reviewed 1 week ago via mobile

we had 2 nights 3 days stay here..the front desk is quite formal, not smiling, greeting or any..however we had a great stay and nice swim on their pool. the lifeguards are friendly..they have a tasty buffet breakfast...

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Helpful?
Thank gretch m
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear gretch m, Mabuhay! We thank you for sharing with us your experience at Trip Advisor. We are very pleased to know that you had a great stay. Thank you also for the kind words about our lifeguards and the buffet breakfast. I shall share all of these with the team as it is always our aim to provide only...

San Fernando, Philippines
Reviewed 1 week ago via mobile

We had a blast on our staycation here. Plus we love the cake as it was my birthday then. The staffs are courteous and they attend to all our needs. My son enjoyed splashing on the pool. They offer a wide variety of food for bfast. We will definitely have another staycation there.

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Helpful?
Thank XenaStaCruz
WidusClark, Executive Secretary / Quality Assurance Officer at Widus Hotel and Casino, responded to this review

Dear XenaStaCruz, Mabuhay! Thank you for taking the time to share your experience WID US! Here at Widus Hotel and Casino, our customers’ reviews and feedback are greatly valued in order for us to be guided in our continuous efforts to provide quality service to our guests. We are glad to hear that you enjoyed your staycation. it is also...

Reviewed 1 week ago via mobile

Good customer service from employees and rooms are beautiful. The buffet is very good. You don't get bored because of the Casino amenities. All our requests are attended immidiately. The bellman are all active.

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Helpful?
Thank 쳇 렘
WidusClark, Executive Secretary / Quality Assurance Officer at Widus Hotel and Casino, responded to this review

Dear 쳇 렘, Mabuhay! Thank you for taking the time to share your experience WID US! Here at Widus Hotel and Casino, our customers’ reviews and feedback are greatly valued in order for us to be guided in our continuous effort to provide quality service to our guests. We are delighted to read all your wonderful comments about the services...

Templestowe, Australia
Reviewed 1 week ago

Overall in terms of comfort and safety, very good. The hospitability of the staff is exceptional. There are however, areas for improvement. The quality finish to the bathroom in particular, require immediate attention. Tiling to floor, walls and shower areas have a poor finish, appear grotty and need refurbishment. There were also power boards over the mini bar and fridge...

Review collected in partnership with this hotel
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Helpful?
Thank alexamor2015
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear alexamor2015, Mabuhay! Thank you very much for taking your time to share your recent experience with us at TripAdvisor. We are glad to hear that you find the comfort, safety and hospitability of the staff very good. However, we would like to apologize for your unpleasant experience. We are very much concerned with the negative issues you mentioned. Rest...

Carnduff, Canada
Reviewed 1 week ago

Overall it was a good experience staying here. Good staff for the most part. When booking we were required to take the free breakfast which we could not use as we had to leave for the airport for a early flight. We left at 4:30 am in a pricey taxi arranged for by the hotel.

Review collected in partnership with this hotel
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Helpful?
Thank DuffDuffDuff3
WidusClark, General Manager at Widus Hotel and Casino, responded to this review

Dear DuffDuffDuff3, Mabuhay! Thank you for taking the time to post your recent experience of Widus Hotel and Casino on Trip Advisor. It is a delight to know that you had a good experience staying with us. I am saddened to know that you were not able to eat the breakfast buffet which is included in your room package. We...

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Executive Double Suite (46)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
Official Description (provided by the hotel)
Widus Hotel and Casino Clark is a perfect place whether you plan for an adventure, activity-filled vacation, business meetings, weddings and other social or corporate events. It offers you modern comforts in a traditional style, perfectly suitable for business and leisure. It has 233 modern Asian inspired hotel rooms, uniquely-shaped swimming pool and waterfalls, spa, gym, all-day dining restaurants that offer local and international cuisine, function rooms,24-hour reception and room service, wireless internet and casino with wide variety of slot machines and table games designed to suit your personal taste. With a strong demand from corporate partners the new Widus Convention Center in Clark offers a comfortable and professional environment to conduct business. Widus Hotel and Casino Clark is located in Clark Freeport Zone Pampanga, 5 minutes away from Clark International Airport (CIA) which offers both local and international flights via different Airlines and 5 minutes away from Duty Free Shops. Guests can also enjoy nearby local attractions and historical landmarks. ... more   less 

Additional Information about Widus Hotel and Casino

Address: 5400 Manuel A. Roxas Highway | Clark Pampanga, Clark Freeport Zone, Angeles City, Luzon 2023, Philippines
Region: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Price Range: $113 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Widus Hotel and Casino 4*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Asiatravel.com Holdings and Agoda so you can book your Widus Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Widus Hotel And Casino Philippines/Angeles City
Hotel Style:
#2 Casino Hotel in Clark Freeport Zone
#3 Luxury Hotel in Clark Freeport Zone
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Questions & Answers

Here's what travellers have asked, with answers from Widus Hotel and Casino staff and other travellers.
6 questions
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Questions? Get answers from Widus Hotel and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not value of money”
 of 5 bubbles 212charlesk, 19 Feb 2017 | Read review
“Attend to the bathroom furnishings; they are old, grotty in appearance and demonstrate a B grade worker finishing; and detract from the overall room appearance. There are safety aspects to some of the power boards coming loose and not being properly finished the first time round at construction.”
 of 5 bubbles alexamor2015, 14 Feb 2017 | Read review
“I cant think of any.........”
 of 5 bubbles joysantana, 10 Feb 2017 | Read review
“Get a junior suite so you can have your own kitchenette with a microwave oven and a service bar and a full living room area.”
 of 5 bubbles tweenshopper, 7 Feb 2017 | Read review
“quiet rooms,we stay here twice a month and our rooms are alright and condsive for resting”
 of 5 bubbles 386glennr, 5 Feb 2017 | Read review
5 of 5