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Widus Hotel Clark

5400 Manuel A. Roxas Highway, Clark Freeport Zone, Luzon 2023 Philippines
Traveller (852)
Room & Suite (481)
Peppers 21 at the Widus Hotel and Casino
Dining (151)

View prices for your travel dates

AU$141
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#1 of 2 resorts in Clark Freeport Zone
4.1 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Widus Hotel Clark is a perfect place whether you plan for an adventure, activity-filled vacation, business meetings, weddings and other social or corporate events. It offers you modern comforts in a traditional style, perfectly suitable for business and leisure. It has 237 modern hotel rooms, uniquely-shaped swimming pool, spa, fitness centre, all-day dining restaurants that offer local and international cuisine, function rooms, 24-hour reception and room service, and wireless internet to suit give you a comfortable stay. Located in Clark Freeport Zone, it is only 5 minutes away from Clark International Airport. Guests can also enjoy nearby local attractions and historical landmarks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Family Resort
Modern
Languages Spoken
Filipino

Location

5400 Manuel A. Roxas Highway, Clark Freeport Zone, Luzon 2023 Philippines
1,344Review15Q+A100Room tips

Reviews
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Detailed Reviews
twototravel25 wrote a review July 2022
Quezon City, Philippines6 contributions6 helpful votes
3.0 of 5 bubbles
Overall
Room is nice, same as what is shown in the picture.
However, it needs more cleaning and improvements to be made.

Cleanliness
What is mostly shown in the eye is clean but if you look close enough there are still remnants of dirt. The sofa bed pull out was very dirty and itchy we did not use the pull out instead 1 adult slept on the sofa. When I saw these, i did not dare to look behind the bedside table or under the bed because I know that these wont be clean as well.

Staff
Some receptionists are friendly but most of them are not. The ones that we talked to on the phone sound irritated and bothered when requests are made.

Housekeeping
Request for towel and other amenities which should have been refilled during room clean up takes 30 mins and beyond to arrive.

I requested for pool towels, flats sheet for sofa bed and and adaptor for their kettle. When the housekeeping person arrived, he only brought a flat sheet. When I asked why he did not bring a pool towel, he said there are pool towels available in the poolside. This would have saved me 30mins of waiting if the receptionist has advised me upon request that this was available. Is this lack of knowledge or lack of concern for guests?

Kudos to the housekeeping personnel for getting the adaptor immediately, the receptionist did not cascade our request properly.

2nd incident:
Our car was parked outside, we left something in the car that we needed but it was raining. We went to the receptionist to borrow an umbrella she said that we can borrow one from the security guard before we exit to the parking. When we got there, the security guard said to go to the receptionist for our request.🙄

Food
We cannot charge any food to the room because the receptionist did not ask for security deposit and it makes it a hassle for us during stay to bring your wallet everywhere in the hotel instead of being able to charge food to your room.

Breakfast buffet is okay, we booked the junior suite for 3 adults and 1 child. Only 2 adults has free breakfast, you have to pay 999 for extra head.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Z wrote a review Jan 2020
Pangasinan Province, Philippines39 contributions12 helpful votes
4.0 of 5 bubbles
Second time to stay here, fortunately we were given rooms in Tower 2 which were better than the room we stayed in before in Tower 1, which was already quite dated. The room in Tower 2 was in the first floor which was big enough for two adults and 2 kids. The bathroom was also new and better than the bathroom in Tower 1. My only concern was the spell of the carpet I think. When you lie down on the beds, you could smell something like dried fish smell? Probably that is why they have a diffuser in the room, but still, you could still smell it. But in spite of that, we enjoyed our staycation for my Dad’s birthday, complete with a slice of cake with greetings. The buffet dinner and breakfast were both very good, lots of choices, and tasted good, too! The staff were friendly and accommodating. Even the pool attendants were nice and friendly to my kids, who enjoyed the big pool and the slide. We still love the Widus Club sandwich! Delicious! Franz Vidallon who handled our reservations was very helpful. Thank you! Widus is trully one of our fave hotels in Clark.
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Date of stay: September 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Choose a room in Tower 2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Widus Hotel Clark, Other at Widus Hotel Clark
Responded 10 Apr 2023
Dear Jamie Z, Thank you for staying at our hotel and for taking the time to write a review for us. We appreciate your feedback regarding our amenities and services. What matters most to us is that you had an enjoyable stay – as we also enjoyed having you at our hotel. Let us know when you’re around this area by staying at Widus Hotel Clark again. We can’t wait to welcome you back very soon!
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Manny Y wrote a review Dec 2020
Paranaque, Philippines408 contributions66 helpful votes
+1
4.0 of 5 bubbles
For the November monthend long weekend, we chose Widus for some quick R&R. Understand they have only one of two Clark hotels with operational resort pool and restaurant.

PRO:
1. We were upgraded to a Family Suite so we got to enjoy a room with couch and kitchen with Microwave. Generous space to move around. Thank you very much.

2. Resort pool was very refreshing. Water slide was a fun treat.

3. Casino provided additional entertainment... If that is your thing.

Could be improved:

1. Pillows were too soft. Deflates to almost flat once your head rests on it. Had less than optimal sleep. Hope they can provide other pillow option.

2. Due to pandemic, pool hours were limited from 10am to 6pm so very short time to enjoy. May we suggest to extend at least to 7pm.

3. The hallways were paved with tiles so sounds and footsteps were amplified. Not conducive during sleeping. Understand the hotel will be renovated soon...pls consider carpeted hallways to dampen the noise.

4. Food at Salt Restaurant was served plated style and choices were limited. With the pandemic this is understandable.

In conclusion, Widus afforded us a quick and easy break with functional facilities despite the pandemic. Understated leisure Widus. Recommended.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Widus Clark, Agency / Consultant at Widus Hotel Clark
Responded 18 Jan 2022
Dear MannyHappyReturns, Thank you for taking the time share your feedback during your stay. We are very delighted to hear that you enjoyed our rooms and overall service – as we take pride in catering to every guest’s needs the best way we can. We shared your compliments with our management and colleagues and we look forward to seeing you again here at Widus Hotel and Casino. We hope your next stay is just around the corner. Take care!
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T3MyKermit wrote a review May 2021
Santa Rosa, Philippines6 contributions2 helpful votes
+1
2.0 of 5 bubbles
I stayed at Widus Hotel and Casino last April 26,2021 to May 3,2021, for a hotel quarantined purposes as mandated and required by the Department of Health, Department of Touris and Bureau of Qurantine for all inbound NON-OFW. Went back home to take a safety holiday break.

The reason why I choose Widus Hotel and Casino over the other 5 star hotel is for the stringent safety and security health as well as comfortable and hotel to stay while taking the required health quarantined.

There are so many service lapses that has been delivered, I immediately relayed those small service lapses over their General Manager thru LinkedIn to help out a hotelier in terms of hotel service quality and product delivery.

On the last 2 days of my stay, wherein the results of RT-PCR will be released, results went pretty well and immediately asked the reception supervisor to print 2 copies of the RT-PCR Certificate and BoQ Certificate somehow it was delivered open (with out any professional or nice business envelope, it should have been done or place in a nice secure business envelope. Before opening the main door, seen Bellman or Concierge man over the mirror small hole window reading my personal documents.

Think this is too unprofessional, completely unacceptable

Too many shortcomings and failure of services delivery over the 6 days of hotel quarantined from the eco food lunch box with big hole delivered, to dirty stained underliner bedsheets and lots of hair strands underneath, to cockroaches crawling on carpet as well on desk working cabinet and bath towel that is old, discarded and got holes.

Think staff needs to have proper professional business training, proper hygiene and cleanliness training particularly in this unprecedented challenging time. Safety, Health and Security concern.

In general the 7 days hotel quarantined stay is so frustrating and annoying I shall say.

Seems nowadays hotels are all going down, seems no more quality, no more standards, no more proper delivery of service somehow it should have not be, it should have been more transparent in terms of Covid19 stringent and hygiene restrictions. It's really sad to see what's going on overall especially if you live it in person as a guest, I am also an hotelier by heart, a senior executive management. Weird and so disappointing that the GM didn't reply or else; or have gesture of courtesy call in my room more of personal apology (though the GM message me over LinkedIn) also for those other Heads of the Department concerned no personal response.

I am not complaining but such rectification of those failures, unexpected service lapses, disappointments and shortcomings of service delivery as a “Rediscovered luxury”, particularly in this unprecedented challenging time.

The general review is an extension of helping an hotelier/colleague for further improvement on those small eye for details so it won’t happen again to some future guests.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Widus Clark, Agency / Consultant at Widus Hotel Clark
Responded 17 Jan 2022
Dear T3MyKermit, Thank you for bringing these matters to our attention through your detailed feedback. We appreciate your time and effort in doing so, and we apologize for the experience that you had during your stay. With your feedback, we will strive to do better and improve the overall experience of each guest. Rest assured that we are doing measures to correct the details regarding our service and rooms so this does not happen again. For now, we hope to see you again at Widus Hotel & Casino.
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ne233l wrote a review Aug 2020
Newcastle upon Tyne, United Kingdom45 contributions50 helpful votes
1.0 of 5 bubbles
Let's face it you get what you pay for.
Check in very friendly and straight forward but once your in your room forget it they dont want to know.
Got in the room key card wouldn't switch the lights and power on in the room guy went away to replace 30mins went past nothing while still sitting in a dark hot room Found another guy asked him for help he used his own card and put it on. First guy came back only to find out it had been rectified temporarily.
Stuck in quarantine not allowed to leave the room so was lucky in someone passing that I could ask for help.

The mini fridge in the room did not work only to be told by this guy that it was , when it wasnt. Again NOT being able to leave the room I decided to call reception to ask of someone could replace fridge. 1 hour later still no one answered the call so d2cided to call the other numbers housekeeping, casino and room service NO ONE BOTHERED TO PICK UP THE PHONE .
Widus is advertised as a 4 star hotel honestly I have been to better 2 star hotels in the past with more attentive service.
The worrying thing is that I can leave the room , what would you do in an emergency for example if you slipped in the shower and the staff cant or do not want to answer the phones..

Disgraceful service never again. Should have gone to Marriott for my 3 days stay and not bothered with this dump.

O.Timbol
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Widus Hotel Clark, Other at Widus Hotel Clark
Responded 30 June 2022
Dear ne233l, It is in feedback like this that we learn from and use to improve. We truly appreciate your time to share your feedback. We have been remiss in some areas and we will be following up on these with our team. We are very sorry to read about your unfortunate experience and hope you will accept our apologies for the disappointment. You have raised some valid concerns that we will be looking into, especially as we value our guests' feedback and we're always working on ways on how to elevate our guest experience. Sincerely, Alex Aquino Head of Marketing Widus Hotel & Casino Clark
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5*hotelier wrote a review June 2021
Dubai, United Arab Emirates10 contributions5 helpful votes
2.0 of 5 bubbles
I’m very particular into details specially cleaning services especially during this time of pandemic. It’s an utmost priority. Doesn’t matter the size of the room as long as you have enough space to move around. Carpet is dusty, floor tiles dirty. Bathtub, shower glass walls are dirty. The gross and disgusting part, I can’t believe how they clean the bathroom, goosebumps and yucky... a lots of pubes in the bathroom. I hope the HK pay more attention in detailed cleaning with superior supervision.
After a long hours of flight, literally 19 hours I was exhausted. All I want to have room, take a shower and rest. However, due to unfortunate and no choice situation based on guidelines provided that no room change. Hence, I feel uncomfortable of cleanliness and before I took shower I wipes the surfaces and spray the bathrooms. I decided not to call and bother the reception, I wish I did.
Kapampangan is a well known regarding the sumptuous cuisines that will tempt you to unrestrained indulgence. I know, we are here for quarantine stays which might be limited resources but I hope it’s not the reasons at all that the food quality and food taste, being known are not compromised.
Quite Room, Mattress is comfy and Internet speed is good thought experienced technical problem during the stays...food arrangement on time which I guess all fellows OFW appreciated.
Quite awkward the Ladies Set I wish they Label it Vanity Kit.
Bathrobe and Slipper are not supplied maybe based on OWWA arrangement. But for me those are needed. I’m sure other fellow OFW doesn’t have it with them.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Widus Clark, Agency / Consultant at Widus Hotel Clark
Responded 17 Jan 2022
Dear dxbhotelier, Thank you for posting your review of our hotel. We are sorry to hear that your experience was an unpleasant one, and didn’t satisfy your expectations. We would love to deliver a better experience next time, so, we will take your feedback as an opportunity to improve our services. We appreciate your time to share with us your experience at Widus Hotel & Casino and rest assured that we are taking action to deliver the expectations of our guests. If you need anything, don’t hesitate to contact us.
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simple_living1220 wrote a review Dec 2022
Paranaque, Philippines21 contributions20 helpful votes
1.0 of 5 bubbles
This hotel needs major improvement in terms of cleanliness. The floors going to the rooms need cleaning, so do the elevators.

Room - we availed of the Junior Suite expecting it to be of superior quality. Room is not carpeted which is fine. The curtain rods are just days away from breaking. There is an electric kettle that you can't use since it doesn't have an adapter or a socket that matches it. I had to plug it behind the TV. When you look behind the bathroom sink (which I accidentally did) there were lots of used soap and small toothpaste containers stuck! There is visible stain/mold in the bathtub. There is even no light at the shower area.

When we asked for extra towels from the housekeeping personnel, he literally looked inside the used towel bin to see if there are clean/dry ones! He saw one that is still folded and gave it to my husband. I was at the door and saw the whole thing! I should have gotten his name!

Pool could use some cleaning as there were leaves, flowers and twigs floating around the pool. The water was really cold.

The Salt resto offers limited ala carte menu (lunch and dinner) and some items were unavailable. It was also hot. I don't know if the air-conditioning is broken or they only opened a few since there were only a few tables taken. When we had our breakfast, the receptionist and waiter didn't even lead us to the table. It was a bit fully booked and the table I saw was taken by another person who was just a few steps away from me. So I had to go the waiter and asked to be seated. The eggs, bacon and sausages were good. Other food items were not hot or already dry.

Check-in and check out was fast which is just the upside of our stay.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MPR wrote a review Jan 2022
1 contribution
+1
4.0 of 5 bubbles
Widus' staff are A+ (Amazingly cheerful & warm)! Rooms are spacious with comfortable beds and well-maintained furniture. Meals vary from day to day and chef must be great for preparing the balanced meals for who knows how many quarantining they serve! Though we were unable to explore, the balcony view gave us the feeling that we were not confined at all. A breathe of fresh air, view of lush greens made our stay quite relaxing at the same time productive for remote worker like me.

I would only suggest dusting off the walls and cleaning the curtains.

Overall, highly recommended and will surely visit again and explore their amenities when things get back to normal.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Widus Clark, Agency / Consultant at Widus Hotel Clark
Responded 16 Jan 2022
Dear RunawayDawnbreaker, Thank you for taking the time to share your feedback during your stay. We are very delighted to hear that you enjoyed our overall service, rooms, and food – as we take pride in catering to every guest’s needs the best way we can. We shared your compliments with our management and colleagues and we look forward to seeing you again here at Widus Hotel and Casino. We hope your next stay is just around the corner. Take care!
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CrabisGOOD wrote a review Mar 2023
Taguig City, Philippines381 contributions340 helpful votes
+1
3.0 of 5 bubbles
Overall I really liked this hotel. There was a great ambiance. The front lobby is really nice. Staff is also very nice. Swimming pool is awesome with the slide, which is great for young kids. The SALT weekend buffet was overpriced and not impressive at all considering the price. The breakfast buffet was decent for the price of the inclusions with the room. There was a mix up because I paid for 2 adults and 2 kids, but at check in they said my room only came with 2 adults. They did fix it, but it's something to note because we would have been charged an additional 439PHP per child. We were in an executive room in a separate tower, which is a bit of a walk from parking, so definitely get dropped and picked up at the lobby otherwise you have to bring your luggage to the casino area of the Marriott hotel.

This hotel should have received an overall 4 star with the facilities, BUT we had BLOOD in our bed. It was so disappointing because it was under near the duvet cover and on the bed sheet. So clearly the housekeeping cut corners and chose not change the sheets. It's disappointing discovering this after you have already showered, it's 11PM at night after a long soccer tournament and your kids are so tired.

We had someone come and change it and the guy who came was incredibly fast at fixing it considering he wasn't housekeeping staff.
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Date of stay: March 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lala D wrote a review Feb 2020
Meycauayan City, Philippines6 contributions1 helpful vote
5.0 of 5 bubbles
Decided to stay overnight after an ocular meeting at Angeles Pampanga. Room was clean and bed is super comfortable, good location and great breakfast. Check in requires 1500 incidental fee but refundable upon check out but fast check in was rendered to us also. Staff are courteous and nice very accommodating. Will come back again.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Widus Hotel Clark, Other at Widus Hotel Clark
Responded 10 Apr 2023
Dear LaDeato, Thank you for your positive feedback! It has always been our goal to delight every single guest, and it’s a pleasure to know that we’re instrumental in making your life’s best moments more memorable. We appreciate, as well, your positive comments about our amenities and services. Hopefully, we will be part of your future stays and celebrations in the years to come! See you soon!
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Gabriel Pavlou asked a question July 2019
Nicosia, Cyprus6 contributions1 helpful vote
Kindly provide the email address of this property.
Clark Freeport Zone, Philippines4 contributions
Greetings from Widus Hotel and Casino! We apologize that we cannot post our e-mail address nor website here as it is against the guidelines. You may call us at +6345 499 1000 or visit our website for any inquiry. Thank you.
Answer from Go31122180472
Quezon City, Philippines1 contribution
Sorry can't help you there. We didn't swim during our stay.
velazegui asked a question May 2018
Binan City, Philippines
Can we being a small pet dog?
Answer from Sherwin34
Boracay, Philippines473 contributions66 helpful votes
Nope
ellou p asked a question Mar 2018
154 contributions57 helpful votes
Do you have a family room/suite for 4 adults and 1 infant?
Answer from Reynaldo V
Pasig85 contributions14 helpful votes
Yes you can book for the executive room
Xander I wrote a tip 6 Apr
1 contribution
5.0 of 5 bubbles
"Bring more Clothesss"
Read full review
Banj D wrote a tip 6 Apr
1 contribution
5.0 of 5 bubbles
"Book as soon as possible before going to the hotel."
Read full review
Erika T wrote a tip Feb 2024
3 contributions
5.0 of 5 bubbles
"There were some mosquitoes in the room so bring any citronella spray or lotion."
Read full review
Tet C wrote a tip Dec 2023
Metro Manila, Philippines192 contributions68 helpful votes
4.0 of 5 bubbles
"Choose tower 1"
Read full review
Bernard M wrote a tip Oct 2023
Eutawville, South Carolina112 contributions29 helpful votes
3.0 of 5 bubbles
"Do yourself a favor and book at the Marriott it next door and connected to this hotel. If you do decide to stay here, then go to breakfast before 8AM. "
Read full review
Not the right property for you?
There are more places to choose from in the Clark Freeport Zone area.
PRICE RANGE
AU$121 - AU$161 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCentral Luzon RegionPampanga ProvinceClark Freeport Zone
NUMBER OF ROOMS
237
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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WIDUS HOTEL CLARK (AU$121): 2024 Prices & Reviews (Philippines/Angeles City) - Photos of Resort - Tripadvisor

Frequently Asked Questions about Widus Hotel Clark
Which popular attractions are close to Widus Hotel Clark?
Nearby attractions include Hann Casino Resort (0.3 km).
What are some of the property amenities at Widus Hotel Clark?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Widus Hotel Clark?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Widus Hotel Clark?
Yes, free parking is available to guests.
What are some restaurants close to Widus Hotel Clark?
Conveniently located restaurants include Smoki Moto, Goji Kitchen + Bar, and Wu Xing.
Are there opportunities to exercise at Widus Hotel Clark?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Widus Hotel Clark have airport transportation?
Yes, Widus Hotel Clark offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Widus Hotel Clark?
Yes, dry cleaning and laundry service are offered to guests.
Does Widus Hotel Clark offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Widus Hotel Clark?
Many travellers enjoy visiting Nayong Pilipino Clark (1.5 km).
Does Widus Hotel Clark have any great views?
Yes, guests often enjoy the park view available here.
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