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Extended Stay America - Colorado Springs - West

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Traveller (16)
Room & Suite (16)
Dining (1)
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Overview
  • Excellent30%
  • Very good20%
  • Average14%
  • Poor16%
  • Terrible20%
Travellers talk about
“room was clean”(13 reviews)
“full kitchen”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Additional information
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Offers from Extended Stay America - Colorado Springs - West
Special Offer: Save up to 10% TODAY!
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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35
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LanguageEnglish
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All reviewsroom was cleancheck in was easyfull kitchenoff the highwaycoffee makerpikes peakmaintenance
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1 - 5 of 124 reviews
Hotel's Favourite
Reviewed 10 April 2018

My husband and I had to cancel our trip to see family in Colorado Springs because he had to have a heart valve replacement and triple bypass. It was a whole year later that he was cleared. Extended Stay America held our reservation and worked...More

1  Thank hejkt
Response from 00esa, Manager at Extended Stay America - Colorado Springs - WestResponded 10 April 2018

Thanks for the awesome feedback. We are thrilled to know our location was ideal for your needs and that you were impressed with our top-notch service and facilities. It was a pleasure having you at Extended Stay America, and we look forward to hosting you...More

Reviewed 2 April 2018

The bed was so hard I had to switch sides all night to keep my hips from aching. Two ashtrays(a bucket and a trash can with an ashtray on top) were up against the wall under the canopy by the door, so I had to...More

Review collected in partnership with Extended Stay
Thank hvacohio2002
Response from 00esa, Manager at Extended Stay America - Colorado Springs - WestResponded 3 April 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 29 March 2018

We were charged a no show fee to a credit card we did not even give them but was on file with hotels.com. Then they locked us out of our room for nonpayment when we prepaid in cash AND gave them a deposit. Then we...More

Review collected in partnership with Extended Stay
Thank Deborah O
Response from 00esa, Manager at Extended Stay America - Colorado Springs - WestResponded 30 March 2018

Deborah, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Reviewed 18 January 2018

They just didn’t clean the bathrooms, but that made me wonder if they changed the sheets,, I felt nasty, but I had payed a non refundable booking so it was too late. I was switched rooms fast but the second room was worse than the...More

Review collected in partnership with Extended Stay
Thank spcnoland
Response from 00esa, Manager at Extended Stay America - Colorado Springs - WestResponded 18 January 2018

Thank you for being our guest and for the feedback. We apologize for the cleanliness issue you had in your room and regret the inconvenience caused. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something...More

Reviewed 17 January 2018

This was my first time in a extended stay. Check in was easy.My room was very clean.I picked up everything I needed for cooking at the front desk. I am a self starter, so emptied my own trash and replaced my towels as needed. Laundry...More

Review collected in partnership with Extended Stay
Thank kennetha637
Response from 00esa, Manager at Extended Stay America - Colorado Springs - WestResponded 22 January 2018

Thanks for choosing Extended Stay America for your stay. We are glad to know your stay with us was comfortable and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to hosting...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 106 - USD 159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 106 - USD 159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (16)
Room & Suite (16)
Dining (1)
Questions & Answers
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SusieLou
20 July 2017|
AnswerShow all 4 answers
Response from Carolyn G | Reviewed this property |
I wouldn't know but I never seen any in 9 months and four different rooms while being renovated.
0
Votes
Gundam07th
21 August 2014|
AnswerShow all 2 answers
Response from Liz L | Reviewed this property |
I was there in either May or June of this year. I can't remember exactly. I travel through Colorado Springs often. The location was quite convenient, but unless they've hired a new housekeeping staff I wouldn't recommend... More
0
Votes
Room Tips
"Rooms on west side have view of Pike's Peak and Rockies. Beautiful"
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"Families traveling with children should ask for a king suite as it has a pull out couch and a divider wall..."
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"We rented a studio for two of us, but it could have easily accommodated up to four."
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"Ask if there's a 'pet free' area? Not sure if there is one though."
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