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Holiday Inn Express Colorado Springs Airport

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135 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Colorado Springs, Colorado
Reviewed 8 August 2014

I stayed at this Holiday Inn Express back in February and been meaning to write this review forever now. It exceeded my expectations! Sharon the manager was wonderful and she actually was the person to check me in. My room was more than I expected. I had a mini suite, which I think I didn't realize I had booked because...

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Helpful?
Thank galleri80906
South Carolina
Reviewed 24 July 2014

Typical Holiday Inn Express. Nice lobby, pleasant staff. Nothing here really stands out to me, but it is a sufficiently clean, reasonably comfortable place to stay. Rooms relatively small, not cramped, kinda beat up micro/fridge, fresh linens, and a very good motel breakfast. Would stay again.

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Thank TravelingfromDixie
Chicago, Illinois
Reviewed 23 July 2014

I would rate this hotel average. The air conditioner would kick on and off constantly. The water never got hot. It was warm but not very warm. The bathroom floor was not swept well as there was hair on it. Coffee pot did not work. Bathroom's are small so not much room to get ready. I would opt for a...

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Thank jenpete99
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Jenpete99, I apologize that your recent stay was so unsatisfactory. I will pass on the information about the maintainance issues that you experienced. Again, I am sorry, this isn't the type of stay we want our valued guests to have.

SW Iowa
Reviewed 22 July 2014

my family (of 4 this trip) spent two nights at this Holiday Inn Express during a week long family vacation. The views out our window each morning were amazing. The rooms were clean and updated as were all of the common areas. The breakfast was your typical selection however everything was warm (if served warm) fresh and well stocked. The...

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Thank famof5iowa
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

famof5iowa, Thank you for taking the time to leave a review. I agree, the views from our city are amazing and even though I live here, it never gets old! I am so pleased that you had a great stay and yes, we would love to see you the next time you are in Colorado Springs!!

Aubrey, Texas
Reviewed 22 June 2014 via mobile

This is one of the worst HIE I've stayed at. The hallways were dark, the carpet was old and dingy. The lighting was poor at best. There was a foul smell in the hallway on the 3rd floor. The breakfast is mediocre at best. I wouldn't have booked this place, but it was all that was available.

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Thank JohnluvsAK
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

JohnluvsAK, I'm not sure if we are the property you stayed at. We have just completed a 2 million dollar renovation, all of the rooms, hallways and common areas have brand new carpet. We've painted all of our rooms, bathrooms have been refreshed and we are in the process of adding all new curtains and bedding. However, I am so...

Colorado Springs, Colorado
Reviewed 18 June 2014

When I arrived room ready and clean well stocked for guests. Had water waiting. Staff absolutely mindful of needs. And made sure we were comfortable. Room very clean. Breakfast met everyone's need. Staff remarkable in helping no matter what was needed. Manager incredibly nice not enough words for the kindness and consideration shown to guests by entire hotel staff and...

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Helpful?
Thank Peggy H
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Peggy H, Thank you so much for your kind words. I am so pleased to hear that you enjoyed your stay! I will pass on your comments to our staff and I hope we will see you again in the future.

Cape Coral, Florida
Reviewed 17 June 2014

Recently stayed here for four nights while attending a Banquet at another facility. Check in was simple and easy. They have airport pick up you can either prearrange or just call them when you arrive at the airport. The room was small but well furnished with what you expect in an HI Express. Fridge, coffee pot, iron etc.. Bed was...

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Helpful?
Thank kjpglobal
IHGCare, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear kjpglobal, Thank you for staying and taking the time to post your review. It is good to hear that we were able to provide you with a comfortable room accommodation. Although we were able to meet some of your expectations, I would have preferred that you had a better stay. Rest assured that your feedback will be used to...

Topeka, Kansas
Reviewed 17 June 2014

Having stayed at this hotel before and having a good experience, I did not hesitate to stay again. Previously, we had a room with a king bed. This trip we had my father-in-law, so we got a room with two queen beds. My wife had foot surgery and was using a knee scooter. While a king room seemed spacious, the...

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Thank Ecintopkan
Alexandria, Virginia
Reviewed 7 June 2014

I was checked into a room and it was not what I expected. Hair on the sink and toilet. Gross. The room felt stuffy and didn't smell fresh. It was late and I just wanted to go to bed at this point. The bed was uncomfortable and hard so it wasn't easy to fall asleep. After all the tossing and...

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Helpful?
Thank Karen M
IHGCare, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear Karen M, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience, particularly the room condition. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain your faith in our hotel and...

Kansas City
Reviewed 6 June 2014

I can't review the property, because we didn't stay here. Through a mix-up in communication with other family members, I booked this hotel by mistake. Sharon C. went above and beyond to get us a refund, even though we had booked through an Internet travel sight. I was a bit frantic, but Sharon handled everything with calmness and professionalism. She...

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Helpful?
Thank ladyj_8

46 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express Airport Offers Comfort and Convenience Getting there has to be fast and convenient too. Only 2.5 miles from the Colorado Springs Airport (COS), we are your ideal destination. Begin your day with our 'Express Start' breakfast which features a variety of delicious breakfast items, including our exclusive cinnamon rolls, omelets, biscuits and gravy, bacon, sausage and much more. No matter what brings you to Colorado Springs, your room is your personal retreat. The key word is comfort with our Simply Smart luxurious bedding, expanded cable with HBO, refrigerator, microwave,flat screen t.v., DVD players as well as our exclusive Kohler showerhead. NEw pool And Hot Tub. Imagine having all the tools you need for business, high-speed Internet, spacious desk with ergonomic chairs, 24 hour business center, copying and faxing services for your convenience.A choice location for the business traveler we are less than 2 miles from Peterson Air Force Base, Lockheed Martin, ITT, Northrop Grumman, Boeing, Ratheon, SI International, Serco, Arinc, Coca Cola, Siemens, and General Dynamics. Families appreciate this great location. We are situated off of I-24 with easy access to several local attractions. Come and rise the Cog Railway to the top of Pikes Peak America's mountain, tour the awe-inspiring Garden of the Gods, take a chance at the Cripple Creek Casinos, Cliff Dwelling and see a concert at the World Arena. ... more   less 

Additional Information about Holiday Inn Express Colorado Springs Airport

Address: 1815 Aeroplaza Dr, Colorado Springs, CO 80916-4204
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $144 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Colorado Springs Airport 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express Colorado Springs Airport Hotel Colorado Springs
Holiday Inn Colorado Springs
Colorado Springs Holiday Inn
Hotel Style:
#8 Spa Hotel in Colorado Springs
#26 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Colorado Springs Airport staff and other travellers.
1 question
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Price, Utah

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Questions? Get answers from Holiday Inn Express Colorado Springs Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont stay here unless you love small small small rooms”
C4930JEtimw, 25 Jul 2016 | Read review
“ask for one where you can view Pike's Peak”
300carolinec, 17 Jun 2016 | Read review
“Stay someplace else”
carolbD5621RP, 6 Jul 2015 | Read review
“Avoid facing west--could be hot.”
876caroles, 10 Jun 2015 | Read review
“Odd number rooms face Pike's Peak”
allaboutthefamily, 26 May 2015 | Read review
5 of 5