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BEST WESTERN Executive Inn & Suites

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494 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Executive Inn & Suites
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Showing 482: English reviews
2 reviews
Reviewed 17 July 2016 via mobile

Literally the worst hotel I've ever stayed in. The guy at the front desk was snarky and rude when I asked him why he was running my card when a charge was already coming through. The beds were horribly uncomfortable. The coffee maker didn't work. No elevators. Parking lot was dirty. The key cards worked sporadically. The only saving grace... More 

Helpful?
Thank John F
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear John F, Thank you for taking the time to review us on Tripadvisor. I am very sorry to hear that you perceived our front desk agent as "snarky and rude" when he informed you that we would need an incidental card on file because you prepaid through a third party website. As with any reputable hotel, although we do... More 

Lake Havasu City, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2016

The hotel was a little hard to find. Tucked away behind Dennys. Hotel seems a little older but was in good condition. Great breakfast! Lots to choose from. Staff was friendly and helpful. Beds are comfortable. Liked the walk in shower with large shower head. No elevator was a bit of an issue. Luckily we didn't have more luggage. But... More 

Review collected in partnership with Best Western

Helpful?
1 Thank montanawilson1
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Thank you so much for taking the time to leave us a review on Tripadvisor! We are happy that you enjoyed your stay! If you stay with us in the future, please feel free to call ahead and we will make every effort to get you a ground floor room. They are available on a first come first serve basis,... More 

Wichita, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2016

We stayed 3 nights and were very satisfied with the hotel. It is just what I look for in a hotel when I go on a vacation; We are out seeing sites during the day so we are mainly there to sleep and shower. It was very clean - room, swimming pool and hotel in general. It was a convenient... More 

Helpful?
1 Thank 50kansas2016
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Thank you so much for taking the time to leave us a review on Tripadvisor! No matter how many times we here it, I am always pleased to hear how much a guest enjoyed their stay with us! We hope to see you again in the future. If you have any questions in the future, please feel free to contact... More 

lincoln, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2016

Good and clean hotel. Close to interstate and attractions. Clean swimming pool and rooms. Pleasant, courtesy staff helped me find what I was looking for. Breakfast was actually good and you could go back for more and coffee was always available downstairs if you did not want to make it in your room. The refrigerator even worked in our room... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Lorraine R
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Lorraine R, Thank you for not only staying with us, but taking the time to review us on Tripadvisor! We sincerely appreciate your patronage and the feedback! I am very happy to hear that you enjoyed your stay and we hope to see you again in the future! If you have any questions, please feel free to contact us!... More 

Phoenix, Arizona
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2016

Very Nice Peaceful Quiet Nice staff Close to Pike's Peak. You gotta go to the top, of the mtn. It's fantastic. One feels like they are on top of the world. It's a 40 mile ride round trip, but well worth it.

Helpful?
2 Thank tanglefootaz
BWExecutiveCOS, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Hello Tanglefootaz, Thank you so much for taking the time to review our property. We are so glad to hear you enjoyed our location and staff. We strive to provide outstanding customer service. We are glad to see you had some time to enjoy the beautiful Pikes Peak! We agree, it is well worth the trip! We hope you were... More 

Rock Island, United States
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2016

Overall the stay was very peaceful and quiet. We were on a motorcycle and was very nice that the hotel had laundry on site. The breakfast was good. The location was great. I would recommend this hotel to other people.

Review collected in partnership with Best Western

Helpful?
1 Thank James L
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear James L, Thank you so much for staying with us and taking the time to leave us a review on Tripadvisor! We greatly appreciate your patronage and I am very happy to hear that you enjoyed your stay! We hope to see you again in the future! Please contact me if you have any future questions or comments. Matthew... More 

Frenchburg, Kentucky
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2016

We spent 2 nights at this hotel. It could use some updating but overall it was clean and had a very comfortable bed. The breakfast was very good. The sink in our room was very low to the ground. It was not the normal height. It was a problem for my tall husband.

Review collected in partnership with Best Western

Helpful?
Thank JoJer02
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear JoJer02, Thank you for leaving us feedback on Tripadvisor.com! We are very happy to hear that you enjoyed your overall stay. I can certainly understand your concern over the height of the sink vanity in our standard double rooms and our standard business king rooms. Although we have been recently renovated, the layout of the original rooms prevented us... More 

Grand Rapids, Michigan, United States
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2016 via mobile

Great price and safe location. Breakfast was good and staff at front desk was very helpful. The hotel honored posted trip advisor price. Restaurants were close within walking distance, so great place to stay if riding motorcycles!

Helpful?
1 Thank Joni J
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Joni J, Thank you for taking the time to review us on Tripadvisor! We really appreciate your valuable feedback! I am very pleased to hear how much you enjoyed your stay with us! I hope the next time you are passing through the Springs you will stay with us again! Please let me know if you have any other... More 

Delta, Canada
Level Contributor
183 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 July 2016

From our check-in with Regina at the Front Desk to our departure the following day - the hotel met all our expectations. A great room, breakfast that met our needs, and a pool / hot tub / fitness area available at good hours. Bed was comfortable and the room was spacious. Note - there is no elevator in this 2-storey... More 

Helpful?
1 Thank BlueJayJohn
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear BlueJayJohn, Thank you so much for taking the time to review us on Tripadvisor! Your feedback is extremely important to us and we appreciate your kind words. We are very happy to hear that you enjoyed your stay and we hope that you will stay with us again the next time you visit Colorado Springs! If you have any... More 

HIGH RIVER, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2016

High Priced For What you get Older Hotel Clean but the no elevator and we're on the second floor. This hotel shows it's age and is very over priced. The location and timing may have been a factor. Can't stand a hotel that increase their rate because of an event

Review collected in partnership with Best Western

Helpful?
1 Thank John M
BWExecutiveCOS, General Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Thank you for taking the time to review our hotel on Tripadvisor! We appreciate your feedback! When making your reservations with us, you can always request a first room floor and we always try to accommodate every guest as long as availability allows! I am sorry that you felt our hotel was overpriced. Colorado Springs is in its Peak Season... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Executive Inn & Suites is situated at the South end of Colorado Springs, conveniently located near the World Arena, Fort Carson, Seven Falls, Cheyenne Mountain Zoo, Historic Broadmoor Resort, Downtown Colorado Springs, Old Colorado City and Manitou Springs.Guests enjoy utilizing our on-site (limited) Workout Room, same day Dry Cleaning Services, Indoor Swimming Pool and Hot Tub. To make your stay, a HOME away from home, we provide the following complimentary services: Business Center, daily changing HOT BREAKFAST, Wireless Internet and Coast to Coast Long Distance.Our friendly and knowledgeable staff is happy to provide you with any additional information you may want during your stay at the Best Western Executive Inn & Suites. ... more   less 

Additional Information about BEST WESTERN Executive Inn & Suites

Address: 1440 Harrison Rd, Colorado Springs, CO 80905-4002
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $103 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western
Hotel Style:
#4 Best Value Hotel in Colorado Springs
#27 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Executive Inn & Suites staff and other travellers.
6 questions
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KY
Oak Ridge, Tennessee
2 months ago
Sioux Falls, South Dakota
3 months ago
Salida, Colorado
9 months ago
over a year ago

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Questions? Get answers from BEST WESTERN Executive Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no elevators so if stairs are a problem, request a room on the first floor.”
 of 5 bubbles losinginla, 21 Nov 2016 | Read review
“Hotel was quiet except my room being close to the breakfast area.”
 of 5 bubbles 745jry, 19 Nov 2016 | Read review
“No elevator but staff will help carry bags up short flight of stairs to second floor.”
 of 5 bubbles susankN8336WX, 4 Nov 2016 | Read review
“we were on the second floor and heard nothing all night”
 of 5 bubbles airmansdad, 17 Oct 2016 | Read review
“first floor unless you don't mind climbing stairs”
 of 5 bubbles picturegal, 6 Oct 2016 | Read review
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