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BEST WESTERN Executive Inn & Suites

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BEST WESTERN Executive Inn & Suites
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528 Reviews from our TripAdvisor Community

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Showing 516: English reviews
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Reviewed 1 week ago via mobile

So I stayed at this hotel for 2 or more days they targeted me because I have registered service animals, they admitted to never have gotten a complaint (my dogs are very well behaved Japanese akitas). But threatened to evict me if they chose to, and they did, and even charged me for a day that I didn't and was...

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Helpful?
Thank samadallah7
Fulya J, Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear samadahllah 7, Thank you for taking the time to review us on TripAdvisor. Your feedback is extremely important to us , as we strive to make every guest feel welcome during their stay. We can emphasize with your concern about your service dogs. It is our policy to not discriminate against service animals. We are sorry that you felt...

Dubuque, Iowa
Reviewed 1 week ago

Hotel is nice and kids love breakfast. Pool was nice. Front desk workers are always helpful. The king suites have enough room for kids to play and having a couch is nice too. I just wish they had whirlpools in some of the rooms

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Helpful?
1Thank Grindey24
Fulya J, Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Grindey24, Thank you for your valued time to leave feedback on TripAdvisor. We are very happy to read that your children loved the pool and the breakfast. The front desk team is very committed to serve the best customer service at our hotel. We are very glad that you choose our hotel. We are looking forward to see you...

Denver, Colorado
Reviewed 1 week ago

Our room was great, on the ground floor with a hotel full of high school wrestlers. I was surprised but I couldn't hear any noise. The room was clean! The bathroom was nice and there was great water pressure. My husband and I stayed in a $285 room a couple weeks ago. This room was less than 1/2 the price...

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Helpful?
1Thank Pamela D
Fulya J, Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Pamela D, We appreciate your time to leave us feedback on TripAdvisor regarding your stay with us. We are very pleased to read that your stay was pleasant even though we had a large group of teenagers staying with us. Our breakfast hostesses always make sure that the breakfast has a great variety of items, so that everyone can...

Lubbock, Texas
Reviewed 1 week ago

Outstanding hotel. Great employees and great service. Very clean and super comfortable beds. Jacuzzi suite is well worth the money. Breakfast is good. Pool and hot tub are very nice and open till midnight! Would highly recommend!!

Review collected in partnership with Best Western
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Helpful?
1Thank Cathy T
Fulya J, Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Cathy T, We value your time and thank you for reviewing us on TripAdvisor. We are thrilled to read that you enjoyed your stay starting with the cleanliness of our rooms, our friendly customer service and your Jacuzzi suite. We are also glad that you got to enjoy the pool and spa during your stay. Thank you for choosing...

Richmond, Virginia
Reviewed 2 weeks ago

I had a two night stay, which I need a third night. First they said they would extend my stay then later told me they sold the room to a larger group, last minute, i needed time to find another room, i had my service dog with me and it was a huge inconvenience for me. They charged for an...

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Helpful?
Thank melody34
Nicki M, Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear melody34, Thank you for your time to leave feedback on TripAdvisor. I do apologize that you felt that way about our customer service because we do care very much that our guest feel comfortable and welcomed during their stay, when they are away from home. Since your service dogs were unattended for long periods of time, we had complains...

Bethesda
Reviewed 2 weeks ago

Found it on Priceline. Facility is very good for the price. Staff was uniformly friendly and helpful. Room was very clean. Furniture all appeared new. Quiet even though it is right next to I-25. No elevator to second floor, but no problem if you don't have mobility issues. Excellent free breakfast with a very broad selection of foods. Free local...

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Helpful?
1Thank James N
Nicki M, Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear James N, Thank you for your precious time to leave us feedback regarding your stay with us on TripAdvisor. We are glad to read that you enjoyed your stay. It is important that our guest feel home when they are far away from home. Again, thank you for staying with us, we sure hope to see you back in...

Houston, United States
Reviewed 3 weeks ago

We needed a hotel in Colorado Springs and wanted it to include breakfast. This Best Western had very good reviews and all of them said the staff was excellent. We chose this hotel and are glad we did. The staff was very attentive - breakfast was good and the coffee was great! The room was very clean and I would...

Review collected in partnership with Best Western
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Helpful?
1Thank kendrajeang
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Kendrajeang, Thank you so much for taking the time to review our property on TripAdvisor. We know your time is valuable. We are very excited to see you enjoyed your stay with us. Breakfast is very important to start your day off right. It is so nice to not have to leave the hotel to do so. Our staff...

Reviewed 3 weeks ago

Getting into the parking lot was a little tricky at first, but once I figured that out, everything was great! The staff were super friendly and accommodating, my room was very clean, and they provided a nice breakfast each morning!

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Helpful?
1Thank JanekaTaylor
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear JanekaTaylor, Thank you for taking the time to review our property on TripAdvisor. We are so pleased to see you enjoyed your stay with us. Though our location can be tricky to find, it adds the value of peace and quite. Our staff truly cares about our guests and providing absolute superior guest service. We hope you were able...

Calgary, Canada
Reviewed 3 weeks ago

The ladies at the front desk and the lady at the breakfast buffet did an excellent job. We mentioned that the room they put us in appeared to have been smoked in and they moved us right away.Told us the Vilkage Inn next door would discount our meal. I loved the walk in shower. Wish more Best Westerns that that...

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Helpful?
1Thank Linda M
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Linda M, Thank you for the kind review of our property. We love that you enjoyed your stay and the amenities we offer. Some rooms have the walk-in shower and some have bathtubs for those who prefer that. We hope you enjoyed Colorado Springs and some of the beauty it has to offer. There are so many attractions and...

Cold Spring, Minnesota
Reviewed 3 weeks ago

The staff was excellent and very helpful. The room was quite small but neat and clean. The cost was on the high end. The breakfast was above average due to the large amount of choices and the cleanliness of the area.

Review collected in partnership with Best Western
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Helpful?
1Thank aeben
Celeste M, Guest Relations Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Aeben, Thank you for taking the time to review our property on TripAdvisor. Our staff truly cares about the experience every guest has at our property. We are happy to see you enjoyed your stay with us. We do offer suites and deluxe rooms which provide more space if needed. Next time we can get you upgraded to one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Executive Inn & Suites is situated at the South end of Colorado Springs, conveniently located near the World Arena, Fort Carson, Seven Falls, Cheyenne Mountain Zoo, Historic Broadmoor Resort, Downtown Colorado Springs, Old Colorado City and Manitou Springs.Guests enjoy utilizing our on-site (limited) Workout Room, same day Dry Cleaning Services, Indoor Swimming Pool and Hot Tub. To make your stay, a HOME away from home, we provide the following complimentary services: Business Center, daily changing HOT BREAKFAST, Wireless Internet and Coast to Coast Long Distance.Our friendly and knowledgeable staff is happy to provide you with any additional information you may want during your stay at the Best Western Executive Inn & Suites. ... more   less 

Additional Information about BEST WESTERN Executive Inn & Suites

Address: 1440 Harrison Rd, Colorado Springs, CO 80905-4002
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $111 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western
Hotel Style:
#27 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Executive Inn & Suites staff and other travellers.
6 questions
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KY
Oak Ridge, Tennessee
5 months ago
Sioux Falls, South Dakota
6 months ago
Salida, Colorado
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN Executive Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the ground floor, east side and it was a nice room.”
 of 5 bubbles Pamdkc, 17 Feb 2017 | Read review
“There is no elevator at this location.”
 of 5 bubbles JanekaTaylor, 3 Feb 2017 | Read review
“I had an upper floor room. A friend had a ground floor room and said it was a bit louder with people walking above her”
 of 5 bubbles , 29 Jan 2017 | Read review
“Excellent breakfast, clean rooms and friendly and helpful staff.”
 of 5 bubbles kathleenbC3394LP, 26 Dec 2016 | Read review
“This hotel does not have an elevator. We opted for the first floor. Staff will assist you with getting your things to the second floor.”
 of 5 bubbles 777cathrynm, 15 Dec 2016 | Read review
5 of 5