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Cheyenne Mountain Resort

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1,326 Reviews from our TripAdvisor Community

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Showing 1,312: English reviews
washington D.C
Reviewed 21 December 2015

Stayed at this hotel for a weekend getaway. I will say the main building is beautiful and has some great views of the mountains and they offer a variety of outdoor and spa activities on the property. I will say that I feel the rooms need some updating. Upon my arrival I got assigned to a double room when I...

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Helpful?
Thank eagles0931
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Feedback from our guests is encouraged and valuable to us. Connecting with our customers in this way allows us to continue to see where we got it right and what our challenges are. While we were pleased that our amazing views and main building exceeded your expectations, we do regret that our accommodations fell short of impressing you. Thank you...

Colorado Springs, Colorado
Reviewed 19 December 2015

One of the nicest rooms I've ever stayed in. Friendly efficient staff and beautiful property. Would highly recommend this Resort. The Food for our event was amazing too! Whenever you find yourself in Colorado Springs, this is by far the place to stay.

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Thank godineedyounow
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Your glowing review of our resort just made our day! Thank you for taking the time to let us know about your stay. We are happy our associates took great care of you and your event was a success. We look forward to welcoming you back to the Cheyenne Mountain Resort soon.

Denver, Colorado
Reviewed 18 December 2015

this place is very beautiful. The check-in was fast and the staff was very welcoming and helpful. The room was very clean and huge! the restaurant was okay. I guess you can do better. The pool and the patio though have one og the most beautiful views I have ever seen. Wanted to play golf as they have one of...

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Thank elemprador
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We are so pleased that our service, accommodations, and stunning views exceeded your expectations. Our team is committed to ensuring that all our guests have the stay that you experienced. We appreciate you letting us know about the highlights of your stay and we hope to welcome you back to Cheyenne Mountain Resort soon.

Albuquerque, New Mexico
Reviewed 17 December 2015

We stayed a few nights over the T-day holiday. I found this place to be super family friendly especially when compared to the Broadmoor which we have also stayed at. The amenities were amazing, several swimming pool options (yes even in the winter), lap swimming lanes, robust fitness center that would rival any for-profit gym, sauna, hot tubs, and spa....

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1Thank Familymanbuyer
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It was our pleasure to welcome you and your family to Cheyenne Mountain Resort. It was wonderful to hear that our activities and amenities kept your family busy and happy while you were with us. We loved hearing the highlights of your stay, and are pleased you could experience so much while you visited. We hope you continue to choose...

Littleton, Colorado
Reviewed 16 December 2015

Stay here all the time this was for our Anniversary. The hotel itself and the room are fantastic. The service has always seem to be lacking and this time once again. Particularly in the Bar. Warm drinks, wrong drinks, forgetting our food order. Really bad start to our night. We have never been impressed with the service in dining so...

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Thank rshanericks
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

First, we would like to wish you a Happy Anniversary and offer our appreciation that you chose Cheyenne Mountain Resort to celebrate. While we are happy that you have always found our accommodations top notch, we do regret that we continually fail to impress you with our dining service. This is not the experience our food and beverage team strives...

Denver, Colorado
Reviewed 16 December 2015

Cheyenne Mountain Resort was an absolute breathtaking experience and I can hardly wait to go back for a weekend get-away! The views were so amazing! We didn't get the chance to take advantage of the numerous amenities but will definitely do so upon return.

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Thank jai180
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We are touched by your wonderful review of your time spent at our resort, thank you! The beauty of Cheyenne Mountain Resort is that you can do as little or as much as you want. We are happy that you were able to relax and enjoy the endless views this visit. We loved hearing you could not wait to return...

Colorado Springs, Colorado
Reviewed 15 December 2015

This is the second time I've stayed at this resort, both times during the holiday. The lodge is beautiful and has a great atmosphere. Our room was also beautiful and had a great view. I highly recommend this hotel.

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Thank debrar230
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It is always a thrill for us to welcome back returning guests to the Cheyenne Mountain Resort. We do our best to keep the holidays at our resort festive and relaxing and we are so pleased this was your experience. Thank you for your recommendation and we look forward to welcoming you back again soon.

Colorado Springs, Colorado
Reviewed 15 December 2015

Excellent the check in the stay and the overall service was just fantastic. We were take very good care of from the front desk to the manager Sarah room service was just very outgoing and very helpful

Review collected in partnership with this hotel
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Thank 873clydew
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We cannot thank you enough for the wonderful review! We appreciate you taking the time to let us know about your stay at the Cheyenne Mountain Resort and for acknowledging our hard-working team members. We will be sharing your review with them and letting them know their quality service added positively to your experience. We hope we have the pleasure...

Reviewed 14 December 2015

There was several unauthorized charges to my credit card during my stay, which couldn't be explain. After checking-out, there was another charge! While this resort is beautiful make sure to watch your bill.

Review collected in partnership with this hotel
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2Thank Ryan W
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

While we are delighted that you found our resort beautiful, it was disheartening to hear of the trouble you experienced with our billing. We have systems in place to keep incidents like this from happening. Please accept our sincere apologies for any inconvenience and know that we will address this issue with our management team. Thank you for bringing it...

Littleton, Colorado
Reviewed 11 December 2015

We have stayed many times at Cheyenne Mountain resort and will return. Many things to do on the grounds, beautiful views and close to many attractions in Colorado Springs. The food is wonderful and the Sunday Brunch is the best.

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1Thank NanaB221
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Our diverse list of activities and amenities ensure that there is something to offer every guest at Cheyenne Mountain Resort. Our Sunday Brunch is world famous and should not be missed when staying with us. We are delighted you were able to experience it. Thank you for being a loyal guest, it would be our pleasure to welcome you back...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the shadows of Colorado's Rocky Mountain Front Range lies Cheyenne Mountain Resort, Colorado Springs' premier four season escape. The resort's 316 finely appointed guest rooms and suites featuring comfortable Rocky Mountain-inspired decor are arranged in eight residential lodges across the grounds. A vast array of amenities include an 18-hole championship Pete Dye designed golf course, Spa & Wellness Retreat, five swimming pools, tennis courts, a health and fitness center, aquatics center and a 35-acre recreational lake complete with a beach and boating rentals. Known for its breathtaking mountain views, exceptional accommodations, fine dining, myriad of activities and comprehensive conference facilities, the AAA Four Diamond Cheyenne Mountain Resort offers the ultimate in Colorado vacationing. ... more   less 

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906-4494
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $280 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Resort Colorado Springs Co
Cheyenne Mountain Resort Colorado Springs
Hotel Style:
#4 Luxury Hotel in Colorado Springs
#4 Spa Hotel in Colorado Springs
#16 Business Hotel in Colorado Springs
#26 Family Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Cheyenne Mountain Resort staff and other travellers.
4 questions
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Spirit Lake, Iowa
over a year ago
Damascus, Maryland
2 months ago

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Questions? Get answers from Cheyenne Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would highly recommend getting a room with a view. You cannot go to a place like this and not experience the view, it is amazing!!!”
cathymcbride0714, 24 Apr 2017 | Read review
“If you can get a room with a view of the mountains, you won't be disappointed”
garryo747, 12 Apr 2017 | Read review
“Stay somewhere else”
rosem9871, 11 Apr 2017 | Read review
“All rooms are accessed outdoors. Should you have mobility issues, I would advise contacting the hotel prior to arrival to ensure that the room is easily accessible. ”
cynalepin, 11 Apr 2017 | Read review
“Some buildings will require climbing a number of stairs or using several different elevators to reach the conference level.”
NCR_Flyer, 5 Apr 2017 | Read review
5 of 5