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Cheyenne Mountain Resort

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1,246 Reviews from our TripAdvisor Community

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Showing 1,232: English reviews
Newport Beach, California
Reviewed 3 September 2015

We have 4 kids (11, 6, 4, and 3) and we all had a blast. The hotel is very clean and comfortable. The staff is extremely helpful and warm. The amenities are a bunch of fun for kids of all ages. The location is centrally located to all of the big attractions in Colorado Springs. We will be back again...

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Helpful?
Thank jmeier34
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We are so glad you and your family enjoyed your time at Cheyenne Mountain Resort! From our clean, comfortable accommodations to great amenities for all members of your group, we work hard to ensure that our guests have a wonderful encounter. It will be our pleasure to welcome you back again. Thank you.

Penicuik, United Kingdom
Reviewed 3 September 2015

If you book a room for four people you would think you would get towels for four. Alas, this was not the case - we had to repeatedly ask reception for further towels. On top of this the service of food in the bar was unbearably slow: they couldn't get the beer our men had requested and then they went...

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Helpful?
Thank lesleymm2015
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Our desire is to satisfy our guests in all ways and your service experience at our hotel is of great concern to us. We will use this feedback to improve and have shared it with both management and our associates. Please accept our apology if you were less than satisfied in all ways. It is our hope that you will...

Reviewed 2 September 2015

The room and location was fine. However, I found the attractions within a few miles away to be very interesting and beautiful. Had I simply stayed on the property, I probably would have been a bit bored once done swimming or working out. The food was good, people were pleasant but go to the spa at your own risk. I...

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Helpful?
Thank Valencia S
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your feedback. The opinions of our guests are so important to us and it is great to know what aspects of your stay were most appealing. Our location in Colorado Springs offers access to so many area attractions. If seeking activities onsite, our team can always help. Please know your comments pertaining to your spa experience...

Indialantic, Florida
Reviewed 1 September 2015

The accommodations and staff were superb. The group dinner of German food brought back memories from Germany. The fire pit on the deck was fantastic. The fireplace added additional charm. It was interesting to have a black bear in the lobby.

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Helpful?
Thank Scott S
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Knowing you found our accommodations and service at Cheyenne Mountain Resort to be, as you put it, superb is music to our ears! Thank you for joining us for your getaway and sharing your review. Our décor is certainly unique. We hope you will come back again.

Reviewed 31 August 2015 via mobile

This is a very nice resort and the staff was very friendly. We had a problem with our fighting neighbors and security took care of them promptly. The golf course is well maintained. Be aware the resort is actually in a series of buildings and a great deal of walking is required to swim, work out, etc.

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Helpful?
Thank Dogmom58
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for joining us in Colorado Springs. We are glad you found our team to be so friendly and helpful during your stay. Our property is designed to make the most of the beautiful natural views of the area. We hope that you have a chance to come back again.

New York City, New York
Reviewed 31 August 2015

This place is perfect if you don't mind loud noise and vibration that starts at the crack of dawn. There is no insulation between floors so we heard every movement above us from 6 am onwards. The ceiling actually shook and the wall hangings rattled, though I don't believe the guests above us were unusually active - the construction is...

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2Thank nytraveller2020
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your feedback. We ask that you accept our most sincere apology for any inconvenience you encountered while staying with us. A good night’s rest while traveling can be so important and it is regrettable if your peace was disrupted by the sounds of other guests. Please know that we take the cleanliness of our guest rooms...

Las Vegas, Nevada
Reviewed 30 August 2015 via mobile

We were very please with the facilities, the service and the restaurants and the food was very good. The rooms are spacious and we had a lovely view balcony. It was a wonderful place to stay, great place for reunions, fun was had by all! PS: I walked near the pool last night, and noticed that the resort had a...

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Helpful?
Thank Kathy W W
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

At Cheyenne Mountain Resort we greatly appreciate the incredible dedication, sacrifice and courage of our military and their families. Thank you for joining us for your reunion, we couldn’t be happier to know you all enjoyed such a wonderful time. We love to offer our guests a wide array of resort activities to take advantage of as well as delicious...

Grapevine, Texas
Reviewed 30 August 2015 via mobile

Lovely resort in the foothills of Colorado Springs. Service was great. Most rooms are in smaller cottage-like buildings that have been nicely updated. Granite bathrooms counters and wet bar. Rooms are large enough. Very clean and comfortable. Excellent price. Beautiful balcony views. Lovely, large outdoor pool. Wish we could have stayed longer.

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Helpful?
Thank Barbara K
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We’re happy to hear you found our location beautiful as well our accommodations welcoming and comfortable here at Cheyenne Mountain Resort. Thank you for your review. We can only hope you will be back for a stay with us in the near future and enjoy even more of our amenities and activities.

Crest Hill, Illinois
Reviewed 29 August 2015

the views were awesome, the bed was so comfortable with the pillow top mattress, the room was so dark that the sleep was the best I ever got in a hotel. the restaurant food was very good and staff very nice.

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Helpful?
1Thank Kristin V
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Getting away from the hustle and bustle of every day life can be so important and we are glad you found the comfort and peace you craved here at Cheyenne Mountain Resort. Thank you for sharing your appreciation for our accommodations, views and service. It would be our pleasure to welcome you back again.

Scottsdale, Arizona
Reviewed 29 August 2015

Was here for a conference. Cheyenne Mountain is spectacular and always awe inspiring. The rooms are just average, perhaps mediocre. It seems like a conference hotel overall. Pros: Fabulous scenery Nice lobby and bar area Ok service Cons: Mediocre rooms Coffee store that seemed to be out of items regularly

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Thank ScipioAfricanus
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your impressions. While it seems as though you enjoyed much of what we have to offer including our spectacular mountain views and refreshing public spaces, it is disappointing if any other area of your visit fell short of expectations. We do welcome many event guests to our property but we also feature countless ways for leisure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the shadows of Colorado's Rocky Mountain Front Range lies Cheyenne Mountain Resort, Colorado Springs' premier four season escape. The resort's 316 finely appointed guest rooms and suites featuring comfortable Rocky Mountain-inspired decor are arranged in eight residential lodges across the grounds. A vast array of amenities include an 18-hole championship Pete Dye designed golf course, Spa & Wellness Retreat, five swimming pools, tennis courts, a health and fitness center, aquatics center and a 35-acre recreational lake complete with a beach and boating rentals. Known for its breathtaking mountain views, exceptional accommodations, fine dining, myriad of activities and comprehensive conference facilities, the AAA Four Diamond Cheyenne Mountain Resort offers the ultimate in Colorado vacationing. ... more   less 

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906-4494
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $227 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co
Hotel Style:
#4 Luxury Hotel in Colorado Springs
#4 Spa Hotel in Colorado Springs
#16 Business Hotel in Colorado Springs
#26 Family Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Cheyenne Mountain Resort staff and other travellers.
3 questions
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Spirit Lake, Iowa
over a year ago

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Questions? Get answers from Cheyenne Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beds were a little soft, but could just be personal preference.”
 of 5 bubbles larap750, 30 Nov 2016 | Read review
“A robe is include. Bring slippers if you're going when it's cold.”
 of 5 bubbles Ryceman, 29 Nov 2016 | Read review
“Ask for a room facing the mountain!!”
 of 5 bubbles 485jasonj, 28 Nov 2016 | Read review
“Ask for street level entrance!”
 of 5 bubbles wilmerguevara, 28 Nov 2016 | Read review
“If you don't like being with you spouse in bed it's great! You just slide into your ruts and keep separated because there is a huge mound in the center of the king bed. ”
 of 5 bubbles jenniferrR9218GJ, 28 Nov 2016 | Read review
5 of 5
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