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Cheyenne Mountain Resort

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Cheyenne Mountain Resort
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1,242 Reviews from our TripAdvisor Community

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Showing 1,228: English reviews
2 reviews
Reviewed 2 days ago NEW

This was a three night stay during the holiday season and the hotel was beautiful. Staff was friendly and very accommodating. Hotel room was excellent, clean, and beds were comfortable. Very beautiful place in the Colorado mountains.

Helpful?
Thank James A
Midlothian, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Great hotel with a fun atmosphere, tons of amenities & amazing views. The hotel is in a great location and is within a 15 minute drive of tons of attractions. The staff was friendly and rooms were very nice.

Review collected in partnership with this hotel

Helpful?
Thank Lara P
Richmond, Virginia
Level Contributor
4 reviews
Reviewed 4 days ago NEW

I got a last minute booking in Nov 2016 the two days before Thanksgiving. The staff were great, and the facility was festive with holiday decor. The resort is very nice. Mind you that this is a resort complex with lots of separate buildings so you'll have to walk outside between activities -- mind the weather. At the time I... More 

Review collected in partnership with this hotel

Helpful?
Thank Ryceman
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

What a fantastic review! We are delighted that you had an amazing time with us. Your recommendation of our Alluvia Spa means so much to us, and we are glad that Erica and Vanessa provided you with excellent service. We are pleased to learn that you had a great dining experience at our Mountain View Restaurant and that we exceeded... More 

Columbus
Level Contributor
5 reviews
3 hotel reviews
Reviewed 5 days ago NEW

This place is great!!! It is the quintessential mountain resort. When you first pull up and see the huge main cabin it takes you back in time and yet has some of the most up-to-date amenities. The rooms are spacious and have a very comfortable bed. We had a great dinner at one of the restaurants at a very reasonable... More 

Helpful?
Thank Jason J
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

What a fantastic review! We are thrilled that you were very relaxed in your spacious accommodations and that you enjoyed our amenities. It is nice that you had the opportunity to warm up at our fire pit as it is a great way to socialize and to roast some s'mores. Your compliments mean a lot to us, and we hope... More 

Webster, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

Best place for family trip to Colorado Springs! Near every must see attraction! Great location and easy access! The outside fire is ideal for making smores! Bar, restaurants and amenities very well maintained!

Helpful?
Thank wilmerguevara
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It is flattering to hear that you consider our resort to be the best place for a family trip to Colorado Springs! We are delighted that you enjoyed our location as we are surrounded by the best attractions in the area. We truly appreciate your compliments about our property, and we cannot wait to share your high remarks with our... More 

Denver, Colorado
1 review
Reviewed 5 days ago NEW

We went for just an overnight get away. It was way over priced on food/buffet. $36.00 a person for pasta! We left and went down the road for dinner. The adult area for hot tub and pool was closed. So we had to wait until 10pm to even have room to get into the hot tub because it was packed... More 

Review collected in partnership with this hotel

Helpful?
Thank jenniferrR9218GJ
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your perspective with us. It is very disappointing that you did not find great value in our resort. We apologize for any inconveniences that you encountered as we understand the importance of a restful stay. Your satisfaction is important to us and we regret that you did not have an incredible stay. We will discuss your... More 

Pueblo, Colorado
1 review
Reviewed 1 week ago

When we arrived, we have to wait several minutes to get checked in. The desk person who checked us in told us the fitness center was open until 9:00 and it was only open until 8:00 and we didn't get there until 8:00 so we didn't get to use the fitness center the first night we stayed. The indoor pool... More 

Review collected in partnership with this hotel

Helpful?
Thank cherylhP7874HF
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We’re so sorry if there was any miscommunication regarding the operating hours of the fitness center. Weekend hours end at 8pm but open until 9:30pm Monday through Thursday. Routine maintenance always performed as quickly as possible to minimize any impact on our guests and we can appreciate your frustration if the hot tub was not available. It would be our... More 

Lubbock, Texas
1 review
Reviewed 1 week ago

Wonderful place to stay! Great view, great facilities and will definitely recommend it to friends and will stay here again. Great dining, convenient location, great rooms and helpful staff. Far exceeded my expectations.

Review collected in partnership with this hotel

Helpful?
Thank 554larryj
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Always great to hear when we not only meet, but exceed expectations! So glad you had a wonderful time and we certainly appreciate your recommendation to others. We are looking forward to your next visit! More 

Denver, Colorado
1 review
Reviewed 1 week ago

Nickel and dime you at every turn. Gratuity added to everything without being told. Very easy to add your own gratuity without knowing it's already been added. Didn't stand behind advertising when sent email on resort gift card then wouldn't let us use them. Wouldn't go back.

Review collected in partnership with this hotel

Helpful?
Thank Lisa D
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Your comments are appreciated. Without more information, we would be remiss in addressing each of your concerns. I regret that your stay did not inspire a desire for a return visit but hope you would reconsider. We would be happy to assist you in any way possible to ensure an amazing stay. Thank you for your feedback. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I went to Cheyenne Mountain Resort (CMR), in November of 2016 as a relaxation stop along a longer trip. I targeted their spa and fitness facilities. Be forewarned that you either need to drive between facilities or walk about 5 - 10 minutes from your room. This is a resort with many facilities, and not one super large building. The... More 

Helpful?
Thank Leonardo S
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It’s great to hear that we hit the mark for your fitness getaway! Our resort is a sprawling one, but our staff is always available to guide our guests and offer the best course of travel between amenities. Thank you for your wonderful review and it would be a pleasure to welcome you back to Cheyenne Mountain Resort! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the shadows of Colorado's Rocky Mountain Front Range lies Cheyenne Mountain Resort, Colorado Springs' premier four season escape. The resort's 316 finely appointed guest rooms and suites featuring comfortable Rocky Mountain-inspired decor are arranged in eight residential lodges across the grounds. A vast array of amenities include an 18-hole championship Pete Dye designed golf course, Spa & Wellness Retreat, five swimming pools, tennis courts, a health and fitness center, aquatics center and a 35-acre recreational lake complete with a beach and boating rentals. Known for its breathtaking mountain views, exceptional accommodations, fine dining, myriad of activities and comprehensive conference facilities, the AAA Four Diamond Cheyenne Mountain Resort offers the ultimate in Colorado vacationing. ... more   less 

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906-4494
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $209 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Orbitz, Priceline and Jetsetter so you can book your Cheyenne Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co
Hotel Style:
#2 Top resorts Hotel in Colorado Springs
#4 Spa Hotel in Colorado Springs
#4 Luxury Hotel in Colorado Springs
#16 Business Hotel in Colorado Springs
#26 Family Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Cheyenne Mountain Resort staff and other travellers.
3 questions
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Spirit Lake, Iowa
over a year ago

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Questions? Get answers from Cheyenne Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beds were a little soft, but could just be personal preference.”
 of 5 bubbles larap750, 30 Nov 2016 | Read review
“A robe is include. Bring slippers if you're going when it's cold.”
 of 5 bubbles Ryceman, 29 Nov 2016 | Read review
“Ask for a room facing the mountain!!”
 of 5 bubbles 485jasonj, 28 Nov 2016 | Read review
“Ask for street level entrance!”
 of 5 bubbles wilmerguevara, 28 Nov 2016 | Read review
“If you don't like being with you spouse in bed it's great! You just slide into your ruts and keep separated because there is a huge mound in the center of the king bed. ”
 of 5 bubbles jenniferrR9218GJ, 28 Nov 2016 | Read review
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