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Residence Inn Colorado Springs North/Air Force Academy

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237 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Ramstein-Miesenbach, Germany
Reviewed 3 November 2016

Clean, quiet, with a pool and tennis and mini golf for the kids. Our short overnight stay really impressed us. The outdoor fire pit was quite a hit and the breakfast the next morning much above average. We were glad we picked this place to stop on our trip

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Helpful?
Thank juwaraba
A TripAdvisor Member
1 review
Reviewed 29 October 2016 via mobile

I stayed at this property while on a business trip, for two months. I was surprised to meet others whose stay was over a year. This property definitely lives up to it's name. Any hotel has issues. Being from Florida the fireplace outside was one of the most important amenities. Due to a lightning strike it was out of order...

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Thank A TripAdvisor Member
Huntsville, Alabama
Reviewed 18 October 2016

The Residence Inn is a good hotel for the price. They had a nice spread for breakfast. The room was clean and we had no complaints. We had an awesome view of the mountains from our room. Overall a good hotel.

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Thank Jon P
Idaho
Reviewed 7 October 2016

We didn't have much choice since we chose a weekend with the Air Force/Navy game. We stayed here for a few nights and then switched to Drury when rooms opened up. $170 a room because of the game and a little less after the weekend but still more than Drury which was MUCH nicer. Toilet seat busted when we went...

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Thank jonesgp
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear jonesgp, Thank you taking the time to review our property. I am sorry that your stay did not meet your expectations. Memorable experiences are very important to us and obviously we fell short in this instance. I am not sure how the toilet seat problem was not identified prior to your check-in, but I have addressed it with our...

Fountain Hills, Arizona
Reviewed 6 October 2016

We have stayed at this hotel for over 20 years and never experienced anything like this last stay. There have been big changes -- we have never seen so many dogs on site! It seemed like just about every guest had at least one large dog in his/her room. They charge $75 for a pet but should there be a...

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Thank James W
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear Tanya W, Thank you for completing a survey on our property. Feeedback like this is difficult and rare for us, but it is critical for us to identify issues that need to be addressed. As an extended stay brand, Residence Inns are required to be pet friendly. While we think that this can be a wonderful thing, it does...

Oakmont, Pennsylvania
Reviewed 29 September 2016 via mobile

This was our second stay at this facility. It is very close to the North Gate Entrance to the AFA; also close to retail and restaurants. We found the complimentary breakfast a real time and money saver when you are trying to get to the parade, cookout and football game. The rooms are clean and spacious. The staff was helpful...

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Thank Cathy F
USA
Reviewed 21 September 2016

This visit was ok. The customer service folks at the front desk are nice but could really use some professional development. The woman who checked us in took a call from her husband on her cell in the middle of checking us in. We really wanted to get to our room because we were hungry and wanted to get out...

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Thank GlendaleCA
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear GlendaleCA, Thank you for taking the time to review our property. I am sad that your experience at our property was less than perfect. Guest satisfaction is always our top priority, so I am truly sorry that our staff acted in a manner that left you feeling disappointed in their professionalism. We will be renovating again in the next...

Greeley, Colorado
Reviewed 12 September 2016 via mobile

My wife and I stayed here over Labor Day weekend with our two year old daughter. The room worked out great for us it was good sized for having a toddler. There is an indoor pool that our girl loved! The free breakfast was also great. There was anything from fresh fruit to biscuits and gravy. The only thing we...

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Thank 111lineman
seattle, wa
Reviewed 8 September 2016

The staff here was super helpful but a bit overwhelmed by the capacity of the hotel when we were there. They had a hard time keeping breakfast stocked. Our room was clean but no closet, just open shelving.

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Thank seattlemomof2
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear Seattlemomof2, Thank you for taking the time to review our property and for your kind words about the staff. AFA Parents weekend is our busiest time of the year and I apologize if that caused you any difficulty. As for the closet, it sounds like you were in one of our handicapped accessible rooms, which do not have one....

Prospect, Connecticut
Reviewed 6 September 2016

Traveled to this hotel for US Air Force Academy Parents Weekend, probably the second biggest weekend of the year for this area next to graduation. Had a two bedroom, two bath suite, which was great for our group of 5. The maid service was great. Our room's recliner chair did not work, nor did our coffee maker. The desk had...

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Helpful?
Thank Audra D
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear Audra D, Thank you for submitting a review of our property. Feedback of all kinds is critical for our growth and is always appreciated. I'm sorry you experienced issues that detracted from your visit. We are huge supporters/partners with the USAFA and proudly display a Large GO Falcons banner above our breakfast bar at all times. I'm sorry it...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn Colorado Springs North/Air Force Academy

Address: 9805 Federal Dr, Colorado Springs, CO 80921-3746
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: $131 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Colorado Springs North/Air Force Academy 3*
Number of rooms: 113
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Also Known As:
Residence Inn Colorado Springs North Hotel Colorado Springs
Colorado Springs Residence Inn
Hotel Style:
#6 Family Hotel in Colorado Springs
#12 Business Hotel in Colorado Springs
#12 Romantic Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Colorado Springs North/Air Force Academy staff and other travellers.
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Questions? Get answers from Residence Inn Colorado Springs North/Air Force Academy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See what other hotels available”
 of 5 bubbles jonesgp, 6 Oct 2016 | Read review
“Nice views on the side facing Pike's Peak and Air Force Academy. Close to movie theater and restaurants.”
 of 5 bubbles 33guyw, 3 Sep 2016 | Read review
“Ask for a room on the west side if you want a mountain view!”
 of 5 bubbles khaldaman, 25 May 2016 | Read review
“Mountain view rooms”
 of 5 bubbles 584praveenp, 16 May 2016 | Read review
“be ready for snow ANYTIME...”
 of 5 bubbles fly319, 23 Apr 2016 | Read review
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