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We stayed for a sports tournament and the staff was very friendly and accommodating. We arrived early to check in and they got us in the room quickly. The pool and breakfast were great. The room was very clean even the though we were early....More
Staff was very friendly.
I normally stay at the Express across the parking lot but this was a little cheaper with the IHG rewards points. I could tell that they had remolded recently and had a great "plug in" technology center in the room under...More
Response from Cris R, Manager at Holiday Inn Colorado Springs AirportResponded 22 June 2018
Thank you SusC for your 5 STAR Review. It makes me happy to know that you enjoyed the mirror, that is one of my favorite things in the rooms. I am sorry about the towel rack. The restaurant does have different options, I am very...More
We arrived early, and I had requested a 1st floor room months in advance. I was very disappointed to receive a room on the 4th floor at the end of the hall. I have mobility issues and did not appreciate having to drag my luggage...More
We were unable to get any sleep due to multiple animals (larger than mice or squirrels - possibly racoons?) scurrying and chattering loudly above our ceiling all night. And then early in the morning, pigeons joined in, cooing loudly above us on the roof. When...More
Response from Dylan B, Manager at Holiday Inn Colorado Springs AirportResponded 4 weeks ago
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn COLORADO SPRINGS AIRPORT.
I would like to start by apologizing to you for the inconveniences you faced during your stay, with the noises and lack...More
This Holiday Inn is conveniently located near the airport. It is clean, neat and friendly. The environment is casual and relaxing. I appreciated that my room was quiet after spending the day out with the family I visited. The hotel restaurant/bar is a typical but...More
1 Thank Lovethemountains_12
Response from Cris R, Manager at Holiday Inn Colorado Springs AirportResponded 30 June 2018
We appreciate that you chose our hotel, and I am glad we had everything you needed. I am sorry that you did not enjoy the mattress as sleep is very important. Thank you again for staying with us, hope to see you in...More