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Located in a less than desirable part of town. We saw several homeless people roaming around. We had requested lodging on the first floor which was a mistake. Trip to room required 3-4 steps to go up and down, making it impossible to use a...More
Was told when we made the reservation we could have a early check in. Upon arrival the gentleman at the front desk smirking said there was no way we could check in early may because they don't allow it. So after killingthree hours with a...More
Despite many pretty serious complaints about not being able to find rooms because of how this hotel is laid out, seriously, this place is well marked. First of all there a clear sign pointing to the entrance of the Clarion. The person who checks you...More
This property is close to the highway and part of a "duo" that includes a Quality Inn. There is no way around it, the place is old and poorly maintained. The bathroom sink would not drain, the thermostat on the a/c unit shut it off...More
When we arrived, the room looked great. Beds are nice and comfortable. The bathroom was really small. While we were settling in, we noticed red sauce smeared on the wall above the trash can! We were there for 4 nights prepaid. The breakfast was super!...More
Wow! This was very much NOT my experience. They did not ask where we were from when reserving a room (although we are from out of state) and never had any rude experiences, booking, checking in, etc. actually, they were... More
Wow! This was very much NOT my experience. They did not ask where we were from when reserving a room (although we are from out of state) and never had any rude experiences, booking, checking in, etc. actually, they were quite helpful during the reservation call and when we checked in and needed to find a place to get a bite to eat. I did call the hotel directly when booking (not N 800#), as I always do. Not sure if that may have made a difference for you. I do know it was made clear it was a no smoking facility (no weed) which was one of the reason I chose this place. I am sorry your experience was negative. We had a great time and it was conveniently located for Garden of the Gods as well as Pikes Peak..