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Best Western Plus Castle Rock

BestWestern.comUSD 152*
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Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Castle Rock
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545 Reviews from our TripAdvisor Community

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Showing 531: English reviews
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Omaha, Nebraska
Reviewed 1 week ago

Prior to moving to the area I stayed at this hotel twice. It's right off of I25, it's close to restaurants and the Outlet Mall. It's a quiet, clean hotel with great customer service. Everyone is really friendly and my stay was enjoyable. Highly recommend.

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Helpful?
Thank BlueSage88
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you BlueSage88 for your recent review! We are pleased to hear that you had such enjoyable stays here with us during your transition to the Castle Rock area! We appreciate you taking the time to leave detailed comments in regards to your recent stay here with us! Thank you for the recommendation for future guests! Safe travels! Mallory Sortore...

Rapid City, South Dakota
HOTEL’S FAVOURITE REVIEW
Reviewed 19 April 2017

This is my second time staying at this BW and it will be any time I need a hotel in Castle Rock. The staff are all professional and pleasant, the hotel is clean inside and outside. Beds and pillows are comfortable. Even though the outside noise is high, inside it is quiet and peaceful. I travel with my dog and...

Review collected in partnership with Best Western
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Helpful?
Thank Laura P
About Hotel's Favourite Review
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you Laura P for your recent review! We are glad to hear that you have become a repeat guest! We truly pride ourselves on our superior customer service and overall product- I will personally pass this review on to my entire staff and thank them for their hospitality. It's true- the vacant lot near us will not be vacant...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago via mobile

We stayed 4 nights while visiting friends. The staff were very courteous. The gentleman that checked us in was very mindful of our needs and was very pleasant. Our room was clean and the staff made sure it was ready each day. We will definitely use this hotel again!

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Helpful?
Thank A TripAdvisor Member
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you for your "Excellent service" review! We are pleased to hear that you are now a repeat guest whenever staying in the Castle Rock area! Our entire staff prides themselves on our superior customer service and overall product. I will make sure to personally pass this review on to all of them and thank them for their hospitality. We...

Quincy, United States
Reviewed 2 weeks ago

The hotel is located at an exit that has lots of options for eating and shopping. Has a beautiful view of the mountains. A little tricky to find the entrance but it's actually very easy to get in and out of and serves as a good base for our travels in the area. Very good breakfast, large comfortable rooms and...

Review collected in partnership with Best Western
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Helpful?
Thank Gregory M
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you Gregory M for your wonderful review! We truly appreciate the kind comments in regards to our location, facility and entire staff. We are happy to hear that you found our complimentary breakfast buffet to be plentiful and good in the morning! We hope to see you again the next time you're visiting the Castle Rock area! Yours in...

Bourbonnais, Illinois, United States
Reviewed 2 weeks ago

This place for the value, was extremely good!! Would recommend it to anyone! The staff was very helpful and friendly. The Breakfasts were great! Staff was very friendly and helpful. Best Western is a great place to stay for the value! Would highly recommend it!

Review collected in partnership with Best Western
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Helpful?
Thank Terry R
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you Terry R for your recent review! We are happy to hear that you had such a great experience and comfortable stay here with us! Thank you for the kind comments in regards to our complimentary breakfast and our entire staff. We truly strive to provide the best customer service and overall product in the area- I will personally...

Novi, Michigan
Reviewed 3 weeks ago

When I first arrived I had a small problem but the staff and management were so wonderful and accommodating that while I was their I forgot all about it. The room was so nice and big. I went through AAA and received a great deal. I have to go back a few more times and without a doubt I will...

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Helpful?
Thank carriescherer
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you carriescherer for your recent review! We are pleased to hear that even with a small hiccup upon arrival, you had an enjoyable stay here with us in Castle Rock. Thank you for taking the time to leave such detailed comments in regards to everything you enjoyed. We look forward to seeing you again the next time you're visiting...

Montgomery, Alabama
Reviewed 3 weeks ago

Clean, large rooms, and friendly staff. I would definitely stay at this hotel again. It is also pet friendly. The corner rooms have balconies. Numerous restaurants and shopping within walking distance.

Review collected in partnership with Best Western
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Helpful?
Thank M8494TJmarkr
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you M8494TJmarkr for your recent 5 star review! We are happy to hear that you were impressed with our overall facility and customer service. Our entire staff prides themselves on their superior product- I will personally pass this review on to them! We hope to see you again the next time you're visiting the Castle Rock area! Yours in...

oakdale
Reviewed 3 weeks ago via mobile

Great location! Clean rooms and courteous staff. Easy check in and out. Great breakfast, better than most similar class of hotel. Although I must say best western plus Lincoln Nebraska still has the best breakfast hands down! Will definitely stay here again or other Best western plus.

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Helpful?
Thank pkvmn
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you pkvmn for your recent review! We truly appreciate the kind comments in regards to our location, staff and overall facility. We pride ourselves on our superior customers service and overall product and are pleased to hear that you were impressed during your stay. We are glad to hear that you enjoyed our full complimentary breakfast buffet in the...

Reviewed 4 weeks ago via mobile

We stayed for two nights and can't say enough about the staff and room. It was one of the cleanest rooms we have stayed in during the last few trips. The front desk staff was very friendly and helpful! They serve breakfast every day, eggs, sausage and cereal. Coffee is available 24/7 which we liked because I like to have...

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Helpful?
Thank Louisianagirl51
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you Louisianagirl51 for your recent review! We truly enjoy receiving reviews such as this and are pleased that you had such a comfortable stay! Thank you for your kind words in regards to our overall facility, entire staff and included amenities. We are happy to hear that you enjoyed our full complimentary breakfast each morning! Thank you for the...

Texas
Reviewed 4 weeks ago

Would definitely stay at this location again should I be in this area. I had to pick up grandson from Denver International Airport in afternoon. Staff gave me detailed information on how to get there and I stayed in lobby for a couple hours after checkout time which was very comfortable.. Staff was extremely helpful, courteous, and knowledgeable. Bed was...

Review collected in partnership with Best Western
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Helpful?
Thank shturner
Mallory S, Director of Sales at Best Western Plus Castle Rock, responded to this review

Thank you shturner for your recent review! We are glad to hear that you were appreciative of the directions that our staff provided for you for your trip down to Castle Rock from DIA. Thank you for taking the time to leave such detailed comments in regards to everything that you enjoyed during your recent stay. We hope to see...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Plus in Castle Rock is conveniently located off the I-25 corridor with access to many amenities.We are located directly south of the Outlets of Castle Rock and within walking distance to many restaurants. Downtown Castle Rock, Denver and the Rocky Mountains are just a short drive away! With our free complimentary hot breakfast served every morning to our 24 hour front desk service, we strive to make your stay feel like home away from home. ... more   less 

Additional Information about Best Western Plus Castle Rock

Address: 595 Genoa Way, Castle Rock, CO 80109-1980 (Formerly Best Western Inn & Suites of Castle Rock)
Region: United States > Colorado > Castle Rock
Price Range: $172 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Castle Rock 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Castle Rock
Castle Rock Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Castle Rock staff and other travellers.
3 questions
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Murray, Kentucky
4 months ago
Highlands Ranch, Colorado, United States
over a year ago

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Questions? Get answers from Best Western Plus Castle Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 4th floor and the view was nice”
carriescherer, 7 May 2017 | Read review
“We stayed on the 4th floor away from the elevator and it was very quiet.”
maryjudec2015, 22 Mar 2017 | Read review
“stayed here twice and both rooms were very nice.”
mikester, 13 Mar 2017 | Read review
“Book early.”
LarryT109, 25 Jan 2017 | Read review
“Do allow pets so know that in adance.”
789valw, 25 Sep 2016 | Read review
5 of 5
BestWestern.com
USD 152* /night
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HotelQuicklyUSD 204
Booking.comUSD 152
Expedia.comUSD 152
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Prices are for 1 room, 2 adults
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