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Hampton Inn & Suites Windsor - Sonoma Wine Country

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Hampton Inn & Suites Windsor - Sonoma Wine Country
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749 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Windsor - Sonoma Wine Country
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Showing 743: English reviews
Jacksonville, Florida
Reviewed 1 October 2015

I would highly recommend this hotel. The hotel was extremely clean. The beds were very comfortable. The staff was superb. The breakfast was excellent. I loved the location. You can walk to restaurants and grocery stores. I loved the farmers market on the week=end.

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Helpful?
Thank 60805Cheryl58
HISWindsorSonomaCA, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Thank you for your wonderful review! We appreciate you sharing your feedback and we hope you hurry back to visit us again soon! Warm Regards, Ben Osgood General Manager

Windsor, United States
Reviewed 29 September 2015

Internet service was terrible. Lost connection over 20 times during a four night stay. Staff was non responsive and blew it off. I travel quite a bit and it is very easy to get excellent or at least adequate internet service at hotels of all value range. That being the case a decent internet service is a must. Due to...

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2Thank Don L
GMBenOsgood, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Dear Don L, We appreciate your feedback regarding the speed of our wireless internet service. We apologize that it did not work well during your stay. We currently have one the better wireless systems in the area but will review the area around your room to ensure no issues. We do recommend that you maybe consider letting us know in...

Charlotte, NC
Reviewed 27 September 2015

I've typically had very good experiences when staying at Hampton Inn hotels. This location certainly did NOT disappoint! Enjoyed my stay here recently on a trip to Wine Country with a girlfriend. She had hotel points, so our stay was free HOWEVER, I would choose to stay here again and would recommend it to anyone who is wanting to tour...

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Helpful?
Thank kwinkle
HISWindsorSonomaCA, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Thank you for your great review! I also love the detail that you share with your fellow travelers. Very accurate! We appreciate you sharing your feedback and we hope you hurry back to visit us again soon! Warm Regards, Ben Osgood General Manager

Valparaiso, Indiana
Reviewed 24 September 2015

Staff was great got to check in 2 hrs early. Used the pool it was fantastic. It was a nice setup with the shaded seating. Food was good. Area had things to do with places to eat. Went to the air museum in San Jose, wish we could have been there for the air show.

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Helpful?
Thank leroyw783
HISWindsorSonomaCA, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Thank you for your great review! We appreciate you sharing your feedback and we hope you hurry back to visit us again soon! Warm Regards, Ben Osgood General Manager

Windsor, United States
Reviewed 23 September 2015

I'm not sure it takes 200 characters to say that this hotel met all of my expectations. My room was ready, it was clean, the TV worked, the AC was cold, the shower was hot. The breakfast was average, but no worse than I expected for a hotel buffet.

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Helpful?
Thank Wayne S
HISWindsorSonomaCA, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Dear Wayne, Thank you for your review! We are so happy that you enjoyed your stay! Thank you for sharing your experience and we hope you hurry back soon. Warm Regards, Ben Osgood General Manager Cell 707-758-6712 ben.osgood@hilton.com

Reviewed 22 September 2015 via mobile

We are Hilton Diamond members and have never been treated as poorly as the way Ben Osgood, the General Manager of this Hampton Inn, treated us. I filed a complaint with the Hilton corporate office and Ben told me he "closed" the file. I have also lodged a complaint against Ben at Diamond Member desk and I hope the owner...

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5Thank Sheena T
HISWindsorSonomaCA, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Dear Sheena T, I appreciate the review of your recent experience with our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come and...

Hidden Valley Lake, United States
Reviewed 21 September 2015

I called to check on the rates of the room. Very high rates. I explained that I had just been evacuated from a neighboring county due to fire and asked if they would be willing to work with the rate. They would not. During my stay, I was asked if I would be staying additional nights and I stated that...

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2Thank Teresa H
GMBenOsgood, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Dear Teresa, Thank you for sharing your thoughts with us. We are certainly empathetic towards everyone affected by the local fires. The reality is the fire started Saturday evening the same day you checked in! It's just plain unfair to vent your frustrations towards a local hotel for having rates at market levels during high demand period during the summer/crush...

Kokomo, Indiana
Reviewed 18 September 2015

We needed a place close to where we would be catching our balloon ride and found this hotel. It was a great find. Very clean and the rooms were spacious. Located within walking distance to restaurants and shopping. Nice neighborhood too. We would be leaving for our balloon ride before breakfast hours so they made up continental breakfast brown bags...

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Helpful?
Thank cad33049
GMBenOsgood, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Thank you for your great review! We appreciate you staying us during your trip and we hope to see you back at the hotel soon! Warm Regards, Ben Osgood General Manager Cell 707-758-6712 ben.osgood@hilton.com

Foster City, United States
Reviewed 1 September 2015

Our golf group was treated very well by the staff before & during our 3-day trip. Great location (with easy on & off Hiway 101); a full breakfast included every day; and a nice pool area to finish the day after golf!.

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Helpful?
Thank Don C
GMBenOsgood, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Thank you for your review! We are so happy that you enjoyed your golf trip! Thank you for sharing your experience and we hope to see you back for a few more rounds of golf. Maybe even a hole in one! Ben Osgood General Manager Cell 707-758-6712 ben.osgood@hilton.com

mountain view, ca
Reviewed 31 August 2015 via mobile

All the positive that's been said is true!! Our room was very clean and comfortable. The bed's high end and gave all of us a great nights sleep. This hotel is thoughtful in its furnishings. Lots of plugs. At easy reach to plug charge cels b computers. The staff goes out of their way to make sure all is good....

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1Thank roleen s
GMBenOsgood, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review

Thank you for your fantastic review! Amanda and Linda are going to be thrilled when they see your review! And I love the picture of Linda! The watermelon this time of year is so good so we always buy extra to keep up with the demand. I want to thank you for pointing out many of the things that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Windsor - Sonoma Wine Country hotel is near the Santa Rosa Business Park, which features wine tasting on Friday nights and fresh-baked cookies for Friday and Saturday night check-ins. Other amenities include: free breakfast, free WiFi, free parking, complimentary electric car charging station, a multi-lingual staff, fitness room, outdoor pool and whirlpool spa, business center and a comfortable boardroom. Our hotel is a non-smoking hotel. ... more   less 

Additional Information about Hampton Inn & Suites Windsor - Sonoma Wine Country

Address: 8937 Brooks Road South, Windsor, CA 95492
Region: United States > California > Sonoma County > Windsor
Price Range: $183 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Windsor - Sonoma Wine Country 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hampton Inn And Suites Windsor - Sonoma Wine Country
Hampton Inn & Suites Windsor - Sonoma Wine Country Hotel Windsor
Hampton Inn Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Windsor - Sonoma Wine Country staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn & Suites Windsor - Sonoma Wine Country staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would try to get a room away from the highway side of the building.”
 of 5 bubbles jimanddelmyg, 1 Dec 2016 | Read review
“My room was on the freeway side but the noise was not noticeable.”
 of 5 bubbles murphster63, 23 Nov 2016 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles travelingmom1955, 13 Nov 2016 | Read review
“Cookies in the lobby were delicious”
 of 5 bubbles MCnoHammer, 15 Oct 2016 | Read review
“If you book through Hilton, they give you the option of picking a room for check-in. I always take the top floor, rear of the hotel.”
 of 5 bubbles DACETC, 27 Sep 2016 | Read review
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