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Hyatt Regency Westlake

943 reviews
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Traveller (101)
Room & Suite (32)
Dining (12)
Overview
  • Excellent40%
  • Very good30%
  • Average16%
  • Poor8%
  • Terrible6%
Travellers talk about
“thousand oaks”(43 reviews)
“brent's deli”(9 reviews)
“front desk”(99 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (943)Write a Review
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918 results
Traveller rating
357
276
146
78
61
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LanguageEnglish
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357
276
146
78
61
Show reviews that mention
All reviewsthousand oaksbrent's delifront deskwedding partynice hotelfire pitcomfortable roomslobby areahot tubthe room was niceself parkingking bedconvenient locationfree parkingfreewaymalibubellman
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1 - 5 of 918 reviews
Reviewed 1 week ago

Everything was ok although I suggest the housekeeping check the spare blankets in the closets because ours were covered in dog hairs. Also found an opened bag of peanuts in between the bed and the dresser and the bathroom and shower could use some bleach

Review collected in partnership with Hyatt Hotels
Thank rauls805
Response from HotelRep_11, Front Office Manager at Hyatt Regency WestlakeResponded 1 week ago

Thank you for your review. We are sorry to hear about the issues encountered. We will be passing this information to our housekeeping department so they can prevent this from happening.

Reviewed 3 weeks ago

No hot water in shower. Things happen but the service to fix was terrible. Identified at 6:30 and wasn’t fixed while I was gone. I had to call desk when returned at 9 pm and took till 10:45. No apologies or comps for the inconvenience.

Review collected in partnership with Hyatt Hotels
Thank C8536NKvickib
Response from HotelRep_11, Front Office Manager at Hyatt Regency WestlakeResponded 2 weeks ago

Thank you for taking the time to share your experience with us. This level of service is unacceptable and we will be addressing it accordingly. We hope to see you again. Thank you again for sharing your concerns.

Reviewed 3 weeks ago via mobile

This was perfect when we were visiting friends in the area. Spent little time here just sleeping at night but always found a parking spot, price was reasonable and room clean. Great shopping / restaurants across street, can walk if needed. Would definitely stay here...More

Thank jul2212
Response from HotelRep_11, Front Office Manager at Hyatt Regency WestlakeResponded 3 weeks ago

Thank you for the great review. We look forward to seeing you again soon.

Reviewed 4 weeks ago

Had a great stay, although I felt breakfast should be included. Service was fast and immediate. I later came back and asked them to give to soldiers packages being sent and they did so without hesitation. When I have meetings in town this is my...More

Thank kristenmQ3529DE
Response from HotelRep_11, Front Office Manager at Hyatt Regency WestlakeResponded 3 weeks ago

Thank you so much for the kind review. We look forward to seeing you again soon.

Reviewed 4 weeks ago via mobile

The Hyatt Regency Westlake was quiet, clean and modern, perfect for the business traveler to Simi Valley or the area north of Los Angeles. The rooms were well appointed and comfortable for a good nights sleep.

Thank 1Golfcrazy
Response from HotelRep_11, Front Office Manager at Hyatt Regency WestlakeResponded 3 weeks ago

Thank you for the kind review. We look forward to seeing you again.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
USD 153 - USD 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Westlake Village
#2 Business Hotel in Westlake Village
#4 Family Hotel in Westlake Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 153 - USD 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Westlake Village
#2 Business Hotel in Westlake Village
#4 Family Hotel in Westlake Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (101)
Room & Suite (32)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Tldurgin
9 May 2017|
AnswerShow all 3 answers
Response from DesertFoodies | Reviewed this property |
Guests are welcome to have two dogs stay in their guest room, provided that the combined weight of dogs does not exceed 75 pounds. A fee of $100 will be charged to have a dog(s) in the guest room for the duration of your... More
0
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Wanderlust316
8 November 2016|
AnswerShow all 3 answers
Response from Vincent B | Property representative |
Good Day Brian, please call the property and one of our awesome team members will take care of you!
0
Votes
f0xymama
17 April 2016|
AnswerShow all 4 answers
Response from artswim1 | Reviewed this property |
It doesn't really have any great views that I noticed. Primarily, there are businesses!
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12
Room Tips
"Rooms are quieter in higher floors"
Read review
"4th floor and balcony is best"
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"if you want a view, be sure and check on it. Room 252 and surrounding rooms.... BAD VIEW."
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"I would like to see better soundproofing. The hotel is near a freeway and even with the balcony doors close..."
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