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Holiday Inn Express Hotel & Suites Watsonville

169 reviews
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Traveller (11)
Room & Suite (26)
Pool & Beach (6)
Overview
  • Excellent42%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“santa cruz”(30 reviews)
“indoor pool”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Offers from Holiday Inn Express Hotel & Suites Watsonville
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (169)Write a Review
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Show reviews that mention
All reviewssanta cruzindoor poolbest hotel in townlarge clean roomsfront deskpancake makerpanda expresstoilet paperfree hot breakfastfirst floordo not disturb signmoss landingclean hotelwould stay here againnob hillthe room was nicechecking out
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1 - 5 of 160 reviews
Hotel's Favourite
Reviewed 2 weeks ago

It is very easy access and lots of parking. The staff member checking us in was very pleasant and helpful in getting a room near the elevator. The room was very nice and clean and the bed and pillows comfortable. The complimentary breakfast had everything...More

Thank Paula M
Response from HIXWAT G, Manager at Holiday Inn Express Hotel & Suites WatsonvilleResponded 2 weeks ago

Paula Thank you so very much for your kind review. I am happy to hear we were able to accommodate your request near the elevator.Our entire team including housekeeping work hard to provide a quality stay.We hope that you will return to stay with us...More

Reviewed 13 November 2017 via mobile

Staff was VERY NICE, ACCOMMODATING and as HELPFUL as possible. Took moving 3 times before finding a room that did not have issues. 1st room had a door jam that appeared to have been breached at some point. You could see into the room from...More

Thank Cassie A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WatsonvilleResponded 28 November 2017

Hi Cassie A, Thank you for your candid review, highlighting not only the bad but also the good points of your stay. We are always grateful when a guest takes the time and effort to acknowledge our staff. On the other hand, I apologize for...More

Reviewed 25 October 2017

We have made repeat visits to this hotel whenever we go to the Santa Cruz Beach Boardwalk - just a short drive away from the Boardwalk. Very clean and we especially love the indoor pool and breakfast with lots of options such as waffles :-)More

Thank marie030479
Response from HIXWAT G, Manager at Holiday Inn Express Hotel & Suites WatsonvilleResponded 25 October 2017

Thank you for your kind review. We value all of our guests especially our repeat guests. On behalf of the staff we hope that you will continue to stay with us & again we thank you choosing to stay at Holiday Inn Express & Suites...More

Reviewed 12 October 2017

This property is conveniently located (especially after a long nighttime drive from the SFO airport). The staff was very friendly. The rooms are clean but dated. Overall, it was quiet except for the HVAC. There was ample parking. The breakfast options include something for most...More

Thank Brad F
Response from HIXWAT G, General Manager at Holiday Inn Express Hotel & Suites WatsonvilleResponded 16 October 2017

Thank you very much for your review of your recent stay.Our staff appreciates the recognition. We are planning a major remodel in 2018 to enhance our guest experience so we hope that you will return to experience the many great changes. We appreciate your feedback.

Reviewed 26 September 2017

The carpet in our room was very wet, the toilet didn't flush properly and took four flushes to remove the contents, and the TV was locked out. Thankfully the front desk staff were quick to give us a new room. Unfortunately, it appears that the...More

Thank Critta41
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WatsonvilleResponded 14 October 2017

Dear Critta41, I would like to thank you for taking your precious time to write the review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you chose to stay with...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 133 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 133 - USD 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (26)
Pool & Beach (6)
Dining (5)
Hotel & Grounds (41)
Bathroom (6)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Stay away from any room on the first floor to the front of the hotel. Also get away from the elevator and..."
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"stay downstairs, the elevator is slooow"
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"Ask where the elevator is, and choose a room a few doors down. Some rooms are RIGHT next to the elevator..."
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"Grateful place to rest and relax"
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