We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Walnut Creek

Save
Share
Traveller (69)
Room & Suite (48)
Dining (12)
Overview
  • Excellent38%
  • Very good28%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
AMENITIES
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (1,325)
Filter reviews
1,307 results
Traveller rating
469
368
223
136
111
Traveller type
Time of year
LanguageEnglish
More languages
469
368
223
136
111
Show reviews that mention
All reviewsevening receptionbart stationmade to order breakfasthappy hourkoi pondsan franciscofree drinksorder omelettespancakescomplimentary breakfastpotatoeseasy accessmandatory valet parkingconvenient locationbusiness centerbusiness tripvalet service
FilterEnglish
Updating list...
1 - 5 of 1,307 reviews
Reviewed 5 days ago

I am a Hilton Gold/Silver member and stayed here with the family in August 2018 during a vacation trip to San Francisco. My overall experience was quite positive even though the property is still undergoing renovation. The hotel stands out in areas of room size,...More

Thank yunush
Reviewed 1 week ago

This is a lovely property and the breakfast is very good. Would have been five stars had the current construction been disclosed prior to booking. Staff was very helpful at check in and out. Also, should be aware hotel only offers valet parking, however was...More

Review collected in partnership with Embassy Suites Hotels
Thank lindawilsonslo
Reviewed 1 week ago via mobile

This hotel is in a goodness location outside of San Francisco, and nearby the BART system making the city accessible. It is a hotel in a busy area, not a resort. The service and rooms are clean and good. It feels geared to business travelers....More

Thank susanakhoondan
Response from Jessa D, Manager at Embassy Suites by Hilton Walnut CreekResponded 1 week ago

Hello susanakhoondan, Thank you for your great feedback and we apologize about the renovation. Indeed, our property is very accessible to BART and San Francisco. All of our staffs are working really hard to provide great service despite the ongoing renovations. The work will be...More

Reviewed 1 week ago

Hotel is getting a face lift, but a horrible experience. Horrible experience for my family and I, we hosted a 5 day reunion at this hotel. Never will I come back. Location is great, that's about the only positive thing about this hotel.More

Review collected in partnership with Embassy Suites Hotels
Thank tlfpsanchez
Response from Jessa D, Manager at Embassy Suites by Hilton Walnut CreekResponded 1 week ago

Hi tlfpsanchez, We are very sorry if your experience was not met during your stay. We work hard to provide great service despite the renovation, in this case, unfortunately we failed to do so. We will be sharing and addressing all this so we can...More

Reviewed 1 week ago via mobile

The hotel was on going renovation, as they said. We noticed humidity in the suite, and the foul smell that comes from it. The service was ok. But the quality of food not as before. It was our third visit. We do not recomend the...More

Thank Carlos C
Response from Jessa D, Manager at Embassy Suites by Hilton Walnut CreekResponded 1 week ago

Hi Carlos C, We are indeed having a renovation in our property and it will be over in a month or so. We promised that we will be having a beautiful hotel to accommodate and serve our guests better. Thank you for your feedback as...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 153 - USD 298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Walnut Creek
#3 Family Hotel in Walnut Creek
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 153 - USD 298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Walnut Creek
#3 Family Hotel in Walnut Creek
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (69)
Room & Suite (48)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Griffin214
29 May 2018|
AnswerShow all 2 answers
Response from Warren S | Reviewed this property |
We stayed there over Christmas, 2017, and the renovations had not stared.
0
Votes
quasimoto559
22 August 2017|
AnswerShow all 4 answers
Response from Paul S | Reviewed this property |
8th floor. Most of it. Don't worry about Bart i am light sleeper it did not bother me
1
Vote
quasimoto559
15 August 2017|
AnswerShow all 5 answers
Response from Paul S | Reviewed this property |
I have stayed at that hotel three times. Once with a Window right below the Bart tacks. Never heard it while I slept but ask for a room on the pool side or on the south west side if you are concerned
0
Votes
Room Tips
"A train line runs next to the Hotel; check out the Satellite imagery to avoid the side closest to the line..."
Read review
"Don't stay at this hotel."
Read review
"Choose another hotel until construction is over."
Read review
"If you are a light sleeper, ask for a room on the opposite side of the hotel from the BART station"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing