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Walnut Creek Marriott

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671 Reviews from our TripAdvisor Community

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There are newer reviews for Walnut Creek Marriott
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Showing 662: English reviews
Las Vegas, Nevada
Reviewed 4 weeks ago

The hotel has a great location close to the BART station and the freeways. Plenty of dining options around the area. The remodeled rooms are very nice. Great concierge lounge. Highly recommend! Want to give a special thanks to Haas Malik. He helped me out with a back-up at the valet desk! Very nice gesture for a Platinum Elite member....

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Helpful?
Thank Gary B
Clovis, CA
Reviewed 3 November 2016

Checked in one evening for a one night stay on a girls' get-away. The front desk personnel were some of the friendliest and most helpful I have ever encountered. They informed us of all the hotel's amenities and took the time to make sure we had everything we needed. The bellman was polite and helpful as well. We were upgraded...

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Thank Bobcat 12
Reviewed 29 October 2016 via mobile

RJ was very professional, helpful and efficient with valet service. We called before checking out for both of our vehicles. RJ was very attentive to our children and baggage. He was personal amidst the busy morning. We did not feel like a number.

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Helpful?
Thank Paolo B
Reviewed 28 October 2016

From out of state and stayed here three nights during the week. Very convenient location - close to shopping, restaurants and BART. Even though the hotel is right next to the freeway, the rooms were very quiet. Dark remodel décor but nicely done and modern. All hotel staff very friendly, including housekeeping and valet. Took advantage of the free hotel...

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Thank Jami Q
Washington DC, District of Columbia
Reviewed 22 October 2016 via mobile

I'm at an all day meeting at the hotel and asked for a private place to pump. I was directed to the gym. Seriously??? I don't need a nice place or one of their hotel rooms but I don't think being offered the gym as a place to pump or nurse is acceptable. Neither is the public bathroom which probably...

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Helpful?
Thank Cindy D
Nicole P, Manager at Walnut Creek Marriott, responded to this review

Thank you for sharing your honest comments with us. I apologize for the inconvenience you encountered, and want you to know that this is not the level of hospitality that our guests have come to expect at our Walnut Creek Marriott. Please know that your review is now with our leadership team to help us make improvements for future hotel...

El Dorado Hills, California
Reviewed 22 October 2016 via mobile

Friendly staff at check in and in the concierge lounge. Very clean room with refrigerator and coffee amenities. Took me a bit, but I got used to the traffic and Bart noise. Paid a high price for a standard room due to a last minute change. Appears to be no consideration for that. Rooms were remodeled recently in all dark...

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Helpful?
Thank passingthrough95
Nicole P, Manager at Walnut Creek Marriott, responded to this review

Hi passingthrough95, thank you for sharing your honest comments with us. I am pleased to hear that our team showcased our enthusiasm and commitment to providing excellent customer service. Please know that your thoughts are currently with our leadership team, as it is reviews like yours that enable us to make improvements to our concierge lounge offerings. We also appreciate...

Reviewed 21 October 2016 via mobile

I am out here for my grandmother's funeral and stayed at the Marriott in Walnut creek. Farzy was a tremendous help as we wanted to go out to eat. We went to roundtable pizza just outside of walnut creek and the best pizza we have ever had. Thank you Farzy for making us feel welcome

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Thank Jillian P
Wayzata, Minnesota
Reviewed 21 October 2016 via mobile

The check in process was excellent via Hollis. The concierge lounge offerings are quite nice. The rooms are a bit under-done with a lot of space and not much furniture. Some rooms are under construction and ours appeared to be unfinished. The bathroom is small and needs a re-do as the shower door metal is corroded. A mixed bag but...

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Thank mnkittycat
San Jose, California
Reviewed 18 October 2016

Even in an ordinary travel context (business or personal), my experience this weekend at the Walnut Creek Marriott was really nice. The modernized rooms with USB outlets and adequate regular outlets were a relief, and the staff were exceptional. Both the front desk and the valet/bell/shuttle staff deserve specific metion, they were attentive and mindful of my time. On top...

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Thank testra471
Atlanta, Georgia
Reviewed 16 October 2016 via mobile

It was a very fantastic stay, the hotel was a suggestion to stay in the upper Oakland area, and we had a great time for my moms birthday excursion to the San Fransisco area. The arrival drive up area could be better designed , but the meeting rooms and other areas of the facility are top notch.

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Thank shumphrey_atl

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
A'Trio
A'Trio
Cuisines: Pub, Bar, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our newly renovated hotel is just 2 blocks from the Walnut Creek BART station and convenient to San Francisco, Oakland and the rest of the Bay area. A premier green-certified hotel in downtown Walnut Creek, guests are sure to enjoy our outdoor pool, spa tub, on-site fitness center, business center, fresh cuisine at 'Atrio Restaurant and 17,500 square feet of banquet space. Visit our beautiful hotel and experience comfortable living with many convenient amenities. ... more   less 

Additional Information about Walnut Creek Marriott

Address: 2355 N Main St, Walnut Creek, CA 94596-3544
Region: United States > California > Walnut Creek
Price Range: $189 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Walnut Creek Marriott 3.5*
Number of rooms: 338
Reservation Options:
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Also Known As:
Walnut Creek Marriott Hotel Walnut Creek
Marriott Walnut Creek
Hotel Style:
#1 Business Hotel in Walnut Creek
#4 Family Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Walnut Creek Marriott staff and other travellers.
3 questions
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Questions? Get answers from Walnut Creek Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor not overlooking the atrium unless you don't mind not having a view of the outside.”
 of 5 bubbles VivianM33, 29 Nov 2016 | Read review
“Ask for an in side room. It is quieter.”
 of 5 bubbles CATraveler5, 27 Nov 2016 | Read review
“Our room seemed dark and faced an office building. A south-facing room might be better.”
 of 5 bubbles Pushkatrina, 18 Nov 2016 | Read review
“Some folks said the elevator sounds carried through the walls, so if you're sound sensitive ask to be further out.”
 of 5 bubbles testra471, 17 Oct 2016 | Read review
“Their standard with king size bed is our favorite, prefer higher floors for a great view of the mountains, never disappointed”
 of 5 bubbles michaelr985, 12 Oct 2016 | Read review
5 of 5
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