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Holiday Inn Victorville

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Holiday Inn Victorville
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62 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Victorville
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Showing 60: English reviews
San Francisco, California
Reviewed 9 June 2016

Staff at the front desk were friendly. However, even though check in time was 3pm, they could not give us rooms until after 4pm. Also, I was also getting bitten by some insects in the room. Breakfast there was dismal. Food was cold and pancakes were rubbery. We stayed for 2 nights and did not want to go back in...

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Helpful?
Thank Jazqn
Daniel C, Manager at Holiday Inn Victorville, responded to this review

Thank you for you time and for allowing us to address some of the issues outlined in your review. We will discuss the problems you experienced with the appropriate departments and make sure your next stay with us is nothing short of perfection. Thank you once again and see you soon.

Las Vegas, Nevada
Reviewed 27 May 2016 via mobile

The remodel made all the difference. The rooms were clean and tidy. The front desk clerks were friendly but professional. I asked for a noon check out and they obliged. Overall, it was a great experience. There is an onsite restaurant that was okay. We had breakfast there. They seemed short staffed as we had to wait for menus, beverages,...

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Helpful?
Thank Loretta L
Daniel C, Manager at Holiday Inn Victorville, responded to this review

Thank you for taking the time to write a review about your experience at our hotel. We are very pleased to hear that you enjoyed our rooms and that the front desk was able to assist you in a friendly and professional manner. We would also like to take this time to apologize for the wait times you experienced in...

Reviewed 4 May 2016

The room they gave me was on the 6th floor I believe it was 606 and it faced palmdale. it had a great view and I liked the room however it had a horrible smell.. I called the front desk and they were very nice and changed my room to the 5th floor. the room was clean and very comfortable....

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Helpful?
1Thank Carolyn T
Wesley Q, Front Office Manager at Holiday Inn Victorville, responded to this review

Carolyn, I am truly sorry to hear that your experience was less than perfect and would love to correct the issues that you've mentioned. As we want to correct the issues, I would truly appreciate it if you reach out to me at the hotel so that I can have my team investigate the issues with the keys and the...

Mascoutah, Illinois
Reviewed 27 April 2016 via mobile

Everything about this place was good, from the helpful and friendly front desk to the room to the bar / restaurant. Especially that you can order off the menu for you free breakfast! Pool looked great, but I didn't bring my suit.

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Helpful?
1Thank Wanda H
Daniel C, Manager at Holiday Inn Victorville, responded to this review

Thank you for your kind words and we are looking forward to your next visit to our hotel. And remember to bring your swimming attire so you can join us poolside and enjoy a delicious drink from our lounge.

Seal Beach, California
Reviewed 26 April 2016 via mobile

The room smelled stale. It was a noisy not clean. I would not recommend this place. I did not sleep well because of people next to me. Also a suprise to me they wanted a $75 deposit which I was unaware of. That was irritating to me I wish I would have known this. The food was good the bed...

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Helpful?
Thank Jodi V
IHGService, Guest Relations Manager at Holiday Inn Victorville, responded to this review

Dear Jodi V, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed cleanliness. However, we’re sorry we fell below your expectation regarding the room condition, sound proofing and room cleanliness. We will address these concerns. We take all reviews positive...

Reviewed 18 April 2016 via mobile

The room was clean. The staff was very helpful. They printed directions for us as we were in town for a wedding and we had no idea where we were going. Breakfast was decent. I think it should be included in the price. All in all it was a nice stay.

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Helpful?
Thank Sonia D
IHGService, Guest Relations Manager at Holiday Inn Victorville, responded to this review

Dear Sonia D, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our room, the helpfulness of our staff, and our breakfast. I know we still have a lot of room for improvement so if you have any other comments or suggestions,...

Dayton, Ohio
Reviewed 18 April 2016

I stayed here on a Wednesday night before a job interview the next day. The employees were very friendly, especially the night manager. I think his name was Barron. The rate for the room was very reasonable and the room I stayed was nice and clean. Everything in the room looked new. I visited the Restaurant / Bar for dinner....

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Helpful?
Thank Nate L
IHGService, Guest Relations Manager at Holiday Inn Victorville, responded to this review

Dear Nate L, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, cleanliness and food selection. However, we’re sorry we fell below your expectation regarding the bathtub and sound proofing. We will address these concerns. We take all reviews positive...

Flagstaff
Reviewed 5 April 2016

Holiday Inn has done wonders to the place. The rooms are comfortable, fairly quiet, and overall our stay was nice. A couple of things to note: The elevators are VERY slow, and although there are two, only one is working, so give yourself some extra time to get to your destination in the mornings. Also, ice machines are apparently only...

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Thank Yobuck1118
Brighton, United Kingdom
Reviewed 2 April 2016 via mobile

A convenient hotel close to the freeway, ideally for a stop over en route to Vegas. Clean, friendly with very comfortable beds and nice views. Modern decor, nothing fancy but spot on for the price. Only small gripe is a the walk from the car park when busy. Definitely recommend.

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Thank D B
Monterey County, California
Reviewed 31 March 2016

We chose this hotel because of the high ratings on Trip Advisor, and we were not disappointed at all. It is right at the intersection of Hwy 18 and Interstate 15 which was perfect for us. I reserved the room via the internet and check in was easy. Upon entry, it is evident that the hotel has undergone an entire...

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1Thank Donald988

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Start your morning off with a hot breakfast in The Community Table Restaurant with a free newspaper when you stay at Holiday Inn Hotel and Convention Center Victorville. We are located just off of I-15 in the High Desert and the closest hotel to Southern California Logistics Airport. This Victorville hotel is centrally located and minutes from the towns of Big Bear, Hesperia, Apple Valley, Ontario and Barstow. Come and experience our top-quality amenities for business travelers with over 13,000 sq ft of meeting space and catering. Let us take care of your business needs with a 24-hour business center, high-speed internet DSL and free Wi-Fi Internet access throughout the hotel’s facility. Have a good night’s sleep in our comfortable spacious rooms. Come, experience and taste thoughtfully prepared dishes paired with hand crafted cocktails in our restaurant and bar. From the hotel’s full service capabilities to exceptional service, we meet the needs of every traveler. Relax, It’s Holiday Inn! ... more   less 

Additional Information about Holiday Inn Victorville

Address: 15494 Palmdale Road, Victorville, CA 92392 (Formerly Ambassador Hotel)
Region: United States > California > Victorville
Price Range: $116 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Victorville 3*
Number of rooms: 155
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Also Known As:
Ambassador Hotel Victorville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Victorville staff and other travellers.
1 question
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11 months ago

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Questions? Get answers from Holiday Inn Victorville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms near the elevator”
 of 5 bubbles LoveleeviaUSA, 17 Jan 2017 | Read review
“loved the room we had 629”
 of 5 bubbles leahtots, 5 Oct 2016 | Read review
“Avoid the bar lounge unless you are either have plenty of time to waist or you love being ignored.”
 of 5 bubbles mariocalderon, 2 Oct 2016 | Read review
“Any room in the hotel”
 of 5 bubbles r0nrr, 2 Oct 2016 | Read review
“Remove all valuables from vehicle, ensure room is double locked and latched”
 of 5 bubbles DrDru, 27 Aug 2016 | Read review
5 of 5