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Very disappointed with this hotel. Arrived after a long day of travelling only to find that the front desk was unattended and had to wait 10 mins to be checked in. The staff in the afternoon were rude and disrespectful. Not sure if this was...More
Date of stay: September 2018
Response from Brad F, Reputation Management at Hotel Extended StudioResponded 3 October 2018
Would you please give me details of your reservation and I can check into this. Please accept our apology. It seems you may have made a reservation from a third party booking. In any case, please send me more information and I can...More
Cheap sleep but they charge an extra deposit outside of prior rental. There’s a fee for everything so you gotta make sure hotel room has everything it’s suppose to have to avoid any charges. Overall you get a good night sleep
Date of stay: August 2018
Response from Jerre L, Reputation Management at Hotel Extended StudioResponded 24 August 2018
Thank you for sharing your feedback. We appreciate your comments and sorry but we did not charge you an additional deposit. Thank you for your business and we hope to see you return.
Yesterday i booked a room for this hotel. The 200 deposit wasn't disclosed upon purchase but was highlighted after purchase. I was in a dire situation and needed a room for just last night. I saw the price and the space was adequate but the...More
Date of stay: June 2018
Response from Jerre L, Reputation Management at Hotel Extended StudioResponded 3 July 2018
Thank you for taking the time to share your feedback. Please except our apology for the front desk clerks behavior. We will be discussing the situation. Thank you for your business.
The rooms are large. Each room is apartment style with a separate bedroom and kitchen and living room. Came to Victorville for work. They gave a great corporate rate. Staff is very friendly and the rooms are extremely clean.
Pleased with accommodation. Full kitchenette, bed was firm and pillows comfy. Got a good nite's sleep. Stayed 3 nights, comfortable room. Good central location. Staff were very helpful and pleasant. Would stay there again.
Response from mum_to_4_terrors | Reviewed this property |
I’m not sure what brand of mattresses they have. I do know that they are firm and can be lumpy. If you’re use to a more luxury mattress then you definitely wouldn’t get a good nights sleep. If you’re only using it as a stop... More
I’m not sure what brand of mattresses they have. I do know that they are firm and can be lumpy. If you’re use to a more luxury mattress then you definitely wouldn’t get a good nights sleep. If you’re only using it as a stop over and don’t mind putting up with a restless night, then you might not worry about it. Hope this helps