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BEST WESTERN Heritage Inn

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248 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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Mesa, United States
Reviewed 2 days ago NEW

This hotel is centrally located and close to everything with super easy freeway access. The staff goes above and beyond to accommodate their guests. They were incredibly friendly and helpful. Oh, and the breakfast has something for everyone! I will definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank 664karync
CentralPoint, United States
Reviewed 3 weeks ago

We typically only stay at Best Western Hotels. This was more like we would expect from a Motel 6. The room had a weird odor when we entered. The room was cold with no heat on when we entered. We sat around cold in coats for a couple of hours. Heating unit wasn't adequate for the room taking forever to...

Review collected in partnership with Best Western
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Helpful?
Thank douglasw503
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello, We regret to hear that your stay was not adequate. We understand that issues with the lights and a fridge that was turned off along with the heat in the room can make for a horrible stay. We apologize for the inconvenience and hope that you would consider staying with us again int he future. Thank you for your...

Vacaville, California
Reviewed 4 weeks ago

The rooms are falling apart, the place is a hot bed of criminal activity. The staff allows and acknowledges the crime. Hookers and counter lady are on a first name basis gap at front door so large a towel had to be used to slow the cold air from entering the room. Shower curtain falling off wall. Tub fixtures falling...

Review collected in partnership with Best Western
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Helpful?
Thank B9795FVdavida
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Sorry to hear that you were not able to enjoy your stay. We apologize for the inconvenience that was caused to you. We thank you for your business and hope that your would consider us again the the future.

Vacaville, California
Reviewed 29 December 2016

I have had great service at this place. I will be working around here for a wile and I will ddefinantly stay here. There is a lot of good food options close by and the rooms are well cared for and clean. The staff is also great expetialy the lady named stephany.

Review collected in partnership with Best Western
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Helpful?
Thank Brian4414
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Brian4414, We are excited to hear that we make you feel at home. We strive to ensure your stay is comfortable and that your room is well kept. We thank you for your business and we hope to see you again soon.

Reviewed 28 December 2016

An okay place to stay the night if you can ignore the freeway noise. When possible, try to get the 2nd floor room to reduce noise level due to people walking above you. Breakfast is okay and the hotel room itself is clean.

Review collected in partnership with Best Western
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Helpful?
Thank yongkih489
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Youngkih489, We are glad to hear that you enjoyed your stay. We work hard to make sure that our guests enjoy their stay. We thank you for your business and your feedback on your stay. We hope to see you again soon.

Jackson, United States
Reviewed 26 December 2016

Stayed here Christmas Eve.The motel was full and very noisey.Had to call lobby to ask room above to quiet down.Next to freeway for added noise,older motel with paper thin walls,you can hear everything.Worst of all the garbage can with the ashtray on top was right outside our room (#120) and the cigarette smoke came under the gap at bottom of...

Review collected in partnership with Best Western
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Helpful?
Thank 28pamm
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello 28pamm, I am sorry to hear that you did not get the sleep you needed. We understand that issues like not getting enough sleep can have a very bad impact on the following day.We understand that cigarette smoke and me a big inconvenience and a very big irritant. We apologize for the cigarette smoke coming under the door. We...

Reviewed 11 December 2016 via mobile

The Best Western Heritage Inn in Vacaville is truly a 1st class hotel. I travel a lot for business and have stayed in a lot of hotels and this is by far the best. Staff and management are very professional, courteous and friendly. The breakfast is great with sausage links or bacon, scrambled eggs, potatoes plus breakfast burritos and sandwiches...

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Helpful?
Thank harry w
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Harry, We are so glad to hear that you and your crew have enjoyed your stay. The staff has worked very hard to make our hotel a home away from home. Its very rewarding for the staff to hear your good comments. We thank you for your business, hope you have a great Christmas and a Happy New Year!

Lincoln
Reviewed 8 December 2016

Very convenient as stop to break trip. Very attentive paersonnel. Facilities have been updated and well maintained. Reasonable with Best Western. Good breakfast, too.We ahve stayed there several times before when we did not want to drive the long distance home a night. Even had our small dog with us on two occassions. The lobby is well equipped with material...

Review collected in partnership with Best Western
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Helpful?
Thank robertwP5150RS
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello RobertwP5150RS, Thank you for your positive feedback. We are glad to hear that you enjoyed our breakfast. We appropriate your business and look forward to seeing you again soon.

Grants Pass, Oregon
Reviewed 30 November 2016

Our first thought when we drove into the parking lot was that we made a huge mistake. The hotel/motel looked like someone just added the title of Best Western to a fly by night / pay by the hour motel. Not impressive, looked run down. After finally getting into to the office it took us 45 minutes to check in....

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Helpful?
Thank Kathryn M
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Kathryn M, We apologize for the issues that you encountered during your stay. We understand that a lumpy bed and a prolonged check in can be a huge inconvenience and a bad experience. I am looking into the issues with housekeeping and the front desk staff. We thank you for your business and we hope that you would consider...

Sonora, California
Reviewed 24 November 2016

This is a clean and comfortable motel. Close to many shopping places, and centrally located. You won't be disappointed in this Best Western motel. The staff was helpful, rooms clean, noise level at a minimum. My choice in motels when I travel to central California.

Review collected in partnership with Best Western
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Helpful?
1Thank mollyp473
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Mollyp473, Thank you for your great comments. We are excited to hear that you have enjoyed your stay. It was a pleasure to have met you. We thank you for your business and hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Heritage Inn

Address: 1420 East Monte Vista Ave., Vacaville, CA 95688
Region: United States > California > Vacaville
Price Range: $107 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Orbitz and HotelsforEveryone so you can book your BEST WESTERN Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Vacaville
Best Western Heritage Hotel
Vacaville Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room at the back, you hear freeway noise.”
 of 5 bubbles 752kathrynm, 29 Nov 2016 | Read review
“If you're not a smoker, better stay at a 100% non-smoking hotel instead.”
 of 5 bubbles citySaigon, 25 Sep 2016 | Read review
“Like # 116”
 of 5 bubbles 540cir, 5 Sep 2016 | Read review
“All rooms looked nice”
 of 5 bubbles dcary053103, 2 Aug 2016 | Read review
“Downstairs cooler in the summer, avoid a Western exposure.”
 of 5 bubbles richardhE2393QP, 27 Jun 2016 | Read review
5 of 5