Serena Resort Kim Boi
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Serena Resort Kim Boi

Khai Doi Village, Sao Bay Commune, Kim Boi District, Hoa Binh Vietnam
Traveller (160)
Pool & Beach (36)
excutive
Room & Suite (24)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#1 of 1 resort in Hoa Binh
4.4 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.6 of 5 bubbles
Value
After a 2-hour drive from Hanoi city center, Serena Resort Kim Boi is a completely different world with fresh air, unspoiled nature, mountains and rivers in harmony. Located next to the Boi River, Serena Resort is a unique resort in Kim Boi with beautiful scenery of rice fields nourished by a gentle river, bending to embrace the green-covered mountains. Inspired by the nature and culture of the Northwest, Serena Resort Kim Boi is built from materials close to nature such as thatched roofs, wooden floors, stone, and bamboo, bringing a rustic and simple beauty. The space of Non restaurant is meticulously and uniquely designed, showing the traditional culture of the nation and is also a highlight in the architecture here. We aspire to build Serena Resort for what it is - a place to return to nature. Serena Resort Kim Boi has 155 rooms, divided into 7 main room classes The most attractive feature of Serena Resort is the precious mineral water source with many minerals beneficial to health. At Serena Resort, all indoor swimming pool water, outdoor swimming pool water ... are taken directly from hot mineral sources in the ground with a stable temperature all year round of 43oC. Onsen, designed with Japanese inspiration, is a highlight not to be missed when coming to Serena Resort. Serena Resort introduces visitors to a rich and attractive culinary culture in the Northwest style at the Non Restaurant - a unique design inspired by the Vietnamese traditional hat made with natural materials. In addition, the resort also offers many other convenient services such as seminars, gym, tennis, spa, amusement park, stilt houses, interesting tours...
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Spa
Laundry service
Internet
Hot bath
Indoor pool
Outdoor pool
Restaurant
Massage
Room features
Air conditioning
Desk
Housekeeping
Safe
Minibar
Refrigerator
Extra long beds
Bath / shower
Sofa
Clothes rack
Wake-up service / alarm clock
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Vietnamese

Location

Khai Doi Village, Sao Bay Commune, Kim Boi District, Hoa Binh Vietnam
Name/address in local language
Getting there
Noibai Airport
72.8 km
See all flights
Tho Xuan Airport
73Reviews2Q+A4Room tips

Reviews
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Detailed Reviews
thanhpt wrote a review Feb 2021
Hanoi, Vietnam77 contributions25 helpful votes
4.0 of 5 bubbles
We spent 01 night at Serena Kim Boi Resort and were happy with the stay. The hotel is quite spacious and we much enjoy the hot spring water. The toom is nice and also has the hot spring water into the room so you can enjoy your own Onsen

There are nice tree and flower around the resort.
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Date of stay: March 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Choose the big room with the hot sprting water in the room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathanhelly wrote a review Feb 2024
1 contribution1 helpful vote
+1
5.0 of 5 bubbles
Report is very good. I went during Tet and had a buffet dinner two nights that was quite delicious. The hot mineral swimming pool has a stable temperature and makes bathing very enjoyable. Cycling around the resort is also great. If I have a chance, I will come back here
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Date of stay: December 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Should searching way in Gg map to exactly location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serena Resort, Owner at Serena Resort Kim Boi
Responded 29 Feb 2024
Dear Mr. Jonathan, Thank you sincerely for taking the time to share your experience at Serena Resort. We are thrilled to hear that you enjoyed our Tet buffet dinners and found our hot mineral swimming pool and cycling facilities to your liking. Your encouraging words inspire our team to continually enhance our services. We look forward to the honor of hosting you again for another memorable stay. Warm regards, Duc Chien Serena Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cruiser49290414989 wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
Beautiful resort and great staff. We enjoyed both the indoor and outside pool. Breakfast was fast and delicious. Great experience for the second time! We plan to come back to visit again in the future since we still places we have yet to experience everything at the resort
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serena Resort, Owner at Serena Resort Kim Boi
Responded 9 Mar 2024
Dear Valued Customer, Thank you so much for sharing your wonderful experience about your stay at with us! We are thrilled to hear that you enjoyed your stay at Serena Resort. It's fantastic to know that you appreciated our beautiful resort, great staff, and the variety of pools we offer. We are delighted that you found the breakfast fast and delicious, and we're honored to have had you as our guest for the second time. Your kind words inspire us to continue providing the best experiences for our guests. We look forward to welcoming you back in the future and exploring even more of what our resort has to offer. Warm regards, Đức Chiến - Front Office Manager. Serena Resort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thuy Le wrote a review Sept 2023
Hanoi, Vietnam120 contributions1 helpful vote
+1
3.0 of 5 bubbles
The room is very old and smells of insects, the shower is broken, I have feedback but no response. The wooden bathtub is too old and looks like it is not clean.
The rooms at the resort are quite far from the restaurant. I had to wait for a long time to get a car. There were times I had to walk to get to the restaurant.
Room price does not include onsen bath ticket, you must buy separate onsen bath ticket, swimming pool ticket is free.
The morning buffet has quite a lot of dishes, but the food is not fresh and noisy.
The space in the resort is very green and cool, a plus for the outdoor onsen baths.
About room price: There is no uniformity in price. When I asked for a quote, you sent me many different prices, even though the room price did not change. I'm very upset about this, and I feel dissatisfied. If you plan to come here, please consider it
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Date of stay: December 2022Trip type: Travelled with friends
Room Tip: Be careful with the staff at this resort, they are not friendly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serena Resort, Owner at Serena Resort Kim Boi
Responded 24 Sept 2023
Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay at Serena Resort. We appreciate your positive comments about our outdoor onsen bath and the lush greenery of the resort. We sincerely apologize for the issues you encountered during your stay, including the condition of the room, transportation inconvenience, and pricing discrepancies. Your feedback is invaluable, and we will take immediate action to address these concerns and enhance the overall guest experience. Ensuring the comfort and satisfaction of our guests is our top priority. We deeply regret any inconvenience you experienced and will work diligently to rectify these issues promptly. We appreciate your consideration in giving us another opportunity to serve you better in the future. Your feedback assists us in refining our services, and we remain committed to delivering exceptional experiences to our valued guests. Thank you & Best regards Resort management team.
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brown j wrote a review Feb 2020
New York City, New York11 contributions3 helpful votes
3.0 of 5 bubbles
we have been stayed there for very grand opening time. Then i returned to the resort for my business trip. The room facilities is out of date: dirty wall, tiles break,... the staff all are great, swiming pools are nice. However, it need well mantained.
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Date of stay: January 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thành T wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
Breakfast is good with various cuisines and well taste.
The restaurant is clean and good look with large view to the pool.
Services are brilliant, professional. Room is very clean with good view.
Near to the river, easy to go out and look around.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serena Resort, Owner at Serena Resort Kim Boi
Responded 3 weeks ago
Dear Valued guest, Thank you for sharing your experience with us! We're delighted to hear that you and your family enjoyed the breakfast offerings with a variety of cuisines and delicious flavors. It's great to know that you found our restaurant clean and attractive, with a spacious view overlooking the pool. We take pride in delivering excellent service, and we're thrilled that you found our team to be brilliant and professional. Maintaining cleanliness and providing a comfortable environment is essential to us, so we're glad to hear that your room met your expectations and offered a good view. Being close to the river indeed provides convenient access for exploring the surrounding area, and we're pleased that you found it easy to venture out and explore. Should you plan another visit, we would love to welcome you back for another enjoyable stay. If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know. Thank you once again for your kind words, and we look forward to your return! Best regards, Resort management team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kedainhan wrote a review Feb 2024
Rende, Italy2 contributions
5.0 of 5 bubbles
Great place for family to experience nature hot water. Staff is friendly and helpful. Sightseeing is great too. Adequate services with affordable price. In general, Serena is a wonderful place for a short trip from Hanoi. It’s pleasure to be back here next time
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serena Resort, Owner at Serena Resort Kim Boi
Responded 28 Feb 2024
Dear Valued Guest, Thank you sincerely for sharing your recent experience at Serena Resort. We appreciate your thoughtful feedback and are delighted to hear that you enjoyed our family-friendly nature hot water facilities, the attentive service provided by our staff, and the captivating sightseeing opportunities. Our team takes pride in creating memorable experiences for our guests, and it's rewarding to know that we have met your expectations. Maintaining a delicate balance of quality services at an accessible price is a priority for us, and we are pleased to learn that it has contributed positively to your stay. Your encouraging words inspire us to continually strive for excellence, and we eagerly anticipate the pleasure of hosting you again on your next visit to Serena. Warm regards, Resort Management team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yoshimi Le wrote a review June 2017
Hanoi, Vietnam2 contributions3 helpful votes
4.0 of 5 bubbles
This venue is suitable for short family holiday at least in my opinion. We traveled here in early of June to avoid the heat of Hanoi (over 40c degree at that time). My parents really enjoy the mineral bath here.
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Date of stay: May 2017
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jonidontcry wrote a review Jan 2019
Hanoi, Vietnam174 contributions57 helpful votes
4.0 of 5 bubbles
Visiting this hotel for the 3rd time and still feeling quite comfortable with the hot spring pool and room quality. The restaurant has good equipment but the staffs need a little bit more skillful and professional.
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Date of stay: January 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jonidontcry wrote a review July 2017
Hanoi, Vietnam174 contributions57 helpful votes
4.0 of 5 bubbles
Location: quite far from Hanoi, nearly 3 hours to get there by car.
** Good:
- The room is very big and the bed is also giant.
- Big flat TV and bath room.
- Very nice view from hotel room
- Very nice pool (both indoor & outdoor) with hot water (onsen)
** Bad:
- so many insects will get in the room if you open the glass door
- the restaurant is always full at weekend so you have to wait for a very long time to be served
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Date of stay: June 2017
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: make a reservation to restaurant in advance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Binh N
Hanoi, Vietnam13 contributions5 helpful votes
This resort is fairly separated to the asian national road, you should enjoy the view and the faculties of the resort, such as hot springs and swimming pools. Weather in Feb is about 17-22 degrees celsius, so it’s cold, the better time is from April to Sep. It’s easy to hire a car or taxi to get there or book a private tour of travel agent. (At least two day tour)
Jonathanhelly wrote a tip Feb 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"Should searching way in Gg map to exactly location "
Read full review
Thuy Le wrote a tip Sept 2023
Hanoi, Vietnam120 contributions1 helpful vote
3.0 of 5 bubbles
"Be careful with the staff at this resort, they are not friendly"
Read full review
thanhpt wrote a tip Feb 2021
Hanoi, Vietnam77 contributions25 helpful votes
4.0 of 5 bubbles
"Choose the big room with the hot sprting water in the room"
Read full review
jonidontcry wrote a tip July 2017
Hanoi, Vietnam174 contributions57 helpful votes
4.0 of 5 bubbles
"make a reservation to restaurant in advance"
Read full review
Not the right property for you?
There are more places to choose from in the Hoa Binh area.
PRICE RANGE
AU$107 - AU$132 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHoa Binh ProvinceHoa Binh
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SERENA RESORT KIM BOI (AU$107): 2024 Prices & Reviews (Hoa Binh, Vietnam) - Photos of Resort - Tripadvisor

Frequently Asked Questions about Serena Resort Kim Boi
What are some of the property amenities at Serena Resort Kim Boi?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Serena Resort Kim Boi?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Serena Resort Kim Boi?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Serena Resort Kim Boi?
Yes, free parking is available to guests.
Are there opportunities to exercise at Serena Resort Kim Boi?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Which languages are spoken by the staff at Serena Resort Kim Boi?
The staff speaks multiple languages, including English and Vietnamese.
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