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Holiday Inn Express Union City/San Jose

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Traveller (16)
Room & Suite (27)
Dining (5)
Overview
  • Excellent33%
  • Very good41%
  • Average16%
  • Poor3%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Union City/San Jose
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)
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All reviewssmall outdoor poolthe rooms were nicefront desk staffa great stayhotel is greatshort drivefreewaylobbymicrowaverenovation
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21 - 25 of 94 reviews
Reviewed 25 October 2015

I've stayed at this hotel several times for business, and I never ran into any problems. The rooms could be updated a bit, as they look quite old, and the hotel is way overpriced, but overall, I'm quite pleased. Free breakfast is nice and the...More

Thank Michelle S
Response from GMBayAreaInns, General Manager at Holiday Inn Express Union City/San JoseResponded 31 October 2015

Dear Michelle S, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! Specially great reading that you enjoyed the Spa and the Pool. We look forward to welcoming you back to...More

Reviewed 3 October 2015

A seamless check-in after what felt like a travel day from hell. A man behind reception was in his own clothes, ready to go home. The lady who had taken over (I guess change of shifts) was with another customer, and instead of the man...More

Thank Caroline K
Response from GMBayAreaInns, General Manager at Holiday Inn Express Union City/San JoseResponded 31 October 2015

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Please Call us if there is anything,we can help you with. We appreciate business...More

Reviewed 21 September 2015

Average room next to a street under repair. The windows reduced the noise to allow for a peaceful sleep. However, I am amazed how a $130 normal price room can sell for $259 per night. This seems illegal and unethical.More

1  Thank Michael U
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San JoseResponded 9 October 2015

Dear Michael U, Thank you for posting a review from your recent stay with us. We are sad to see your dissatisfaction with the pricing of our rooms. Rest assured, your review will be shared with our management team for further review and evaluation. Once...More

Reviewed 17 September 2015

Booked room with advance purchase but on the day checking in found out rate was a couple of dollars lower. Did not get an upgrade being an IHG Platinum member. Overall service was adequate. Sleep quality is also adequate. May only consider this hotel again...More

Thank CekayFarnsworth
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San JoseResponded 6 October 2015

Dear Tony3429, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, especially to our IHG Rewards Club Platinum members. However, it seems that we were not able...More

Reviewed 24 June 2015 via mobile

The hotel staff was some of the best I have had the pleasure to meet, everybody was on point. The manager took care of our every need. Great beds, clean rooms. What else can u ask for? Great location, not too far from anything. We...More

1  Thank Mac2076
Response from GMBayAreaInns, Guest Relations Manager at Holiday Inn Express Union City/San JoseResponded 4 July 2015

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Guest Relations Manager. (510) 475-0600

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Room Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Restaurant
Tennis Court
Details
Price range
USD 113 - USD 293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 113 - USD 293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"did not notice any difference in noise anywhere in hotel was very quiet"
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"Ask for a room far from busy street but not next to daily (early) trash pickup"
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"Request a room on the highest level (fourth floor), quiet, away from outside traffic/noise."
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"Request a room on the back side of the hotel on the 4th floor"
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