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My family , especially my kids love staying here. No matter what we need , every store is within walking distance. (Saves sooo much gas!) I love that it comes with a kitchen ! It really makes our stay feel like home away from home....More
Thank Liela L
Response from 00esa, Manager at Extended Stay America - Union City - Dyer St.Responded 5 days ago
Liela, we appreciate your consistent support of Extended Stay America. It's always a pleasure to see a familiar face and we love having you as a regular guest! Thanks also for taking the time to share your perspective with future guests. Your continued business is...More
We are very pleased with this hotel if anyone is looking to stay long term or overnight,the location,quality,and management,housekeeping,and staff,are all helpful and kind.Making our experience,very pleasant. We recommend this hotel to friends,and family!!More
Response from 00esa, General Manager at Extended Stay America - Union City - Dyer St.Responded 31 August 2017
Liz, thank you for sharing your wonderful comments about Extended Stay America. We are thrilled to read you loved the service provided by our courteous associates and were impressed with all that we have to offer. Your compliments will be shared. It was a pleasure...More
Great customer service, easy fast check in and as always excellent accommodations! Definitely would recommend this hotel to anyone looking to stay at a place that feels comfortable, almost like you're at home!More
Thank April M
Response from 00esa, Manager at Extended Stay America - Union City - Dyer St.Responded 1 week ago
April, thank you for returning back to Extended Stay America. We are glad to know you enjoyed each and every aspect of our hotel and that you had an amazing stay with us. We appreciate you recommending us online and look forward to hosting you...More
stayed here for 5 days and so far very excellent customer service provided by staff especially Shamil and his team.
Positive- Kitchen utensils provided upon request and also the location is just great shopping malls and bar walking distance just makes more convenientMore
Thank Robert M
Response from 00esa, Manager at Extended Stay America - Union City - Dyer St.Responded 4 weeks ago
Robert, thank you so much for the wonderful review, most especially the kind comments about Shamil. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended...More
On arrival, I was denied "reasonable accommodation" -- I asked for a 1st floor room on the reservation and then on arrival. I was just in a car accident and sustained a cervical neck strain, whiplash, and was just diagnosed with a concussion (affecting balance)....More
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Response from 00esa, Manager at Extended Stay America - Union City - Dyer St.Responded 12 April 2018
Thank you for choosing our hotel for your stay while in the area. We are disheartened to read your review. Please accept our sincere apologies for the problems you encountered and the inconvenience they caused. You deserved a comfortable and stress-free stay, and we did...More