Loved this hotel, especially the fact that we received a free upgrade due to the fact that i booked online wanted a specific room with seperate bath and thats not what i got. The lady at check in was awesome and made sure i got...More

We came to the Ritz-Carlton for a confrence, and extended our stay for pleasure. The staff was wonderful, the facilities great. The location was great as well. The only negative we had was with housekeeping not cleaning something we requested. Overall, we loved it!

From start to finish the staff went above and beyond. My only real complaint would be the addtional prices tacked on to nearly everything. Its a Ritz, you get what you pay for.. but I'd prefer it be upfront instead of compounding. I have never...More

I must say Bryan in the Manzanito bar & resturant was excellent ..He did an outstanding job serving welcoming great personality ,personable & caring..He should be manager...Brad was almost as good..Really special men outstandingMore

Wonderful service, great room with beautiful view. Went there for a conference but had time to hike right outside the hotel. Employees are helpful and treat you like royalty! Afternoon s'mores by the fire-pit was a fun extra tough (with homemade marshmallows!)