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Hampton Inn Tracy

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Traveller (1)
Room & Suite (19)
Dining (4)
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Overview
  • Excellent58%
  • Very good24%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“a great stay”(11 reviews)
“indoor pool”(9 reviews)
“first choice”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Offers from Hampton Inn Tracy
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn Tracy
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (314)
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177
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All reviewsa great stayindoor poolfirst choicehotel stayhilton brandcomfortable bedwithin walking distanceclean roomsshopping mallbreakfast roomstaff was very friendlyconvenient locationlots of restaurantscomplimentary breakfastgreat customer servicechainfreeway
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31 - 35 of 308 reviews
Reviewed 7 July 2017

I love our stay! My family enjoyed our stay! Comfortable and quiet. Very well treated as a Gold star member. Staff were very courteous and professional! Very nice and clean! Will stay again with Hampton Hotels!

Review collected in partnership with Hampton
Thank Q7902TSdennisb
Response from Virginia G, Front Office Manager at Hampton Inn TracyResponded 9 July 2017

Thank you so much for writing this raving review. We are thrilled you enjoyed your stay and we hope to have you back soon!

Reviewed 5 July 2017

Disrespectful, unaccommodaring and aloof manager. Avoid at all cost. Our son was sick and all we asked for was an hour later check out to 2pm. He was not compassionate. Hilton honors member are no longer allowed to check in early or avail if the...More

Review collected in partnership with Hampton
Thank d0jil
Reviewed 28 June 2017

Every staff member at this hotel was great! They were friendly and professional, without being intrusive. Engaging if I wanted to engage, and respectful if I didn't. The room was very clean and comfortable, and the beds and pillows allowed me a great night's sleep....More

Review collected in partnership with Hampton
Thank pennyg71
Response from Virginia G, Front Office Manager at Hampton Inn TracyResponded 30 June 2017

Thank you so much for your raving review. We are thrilled you enjoyed your time with us and our awesome staff. We hope to have you back soon!

Reviewed 25 June 2017

The staff was wonderful and very nice throughout our visit. It was the typical Hampton experience, which is nice. However, the room was in need of refreshing and the ants in the room made this even more evident.

Review collected in partnership with Hampton
Thank William G
Reviewed 14 June 2017

I can't say enough nice things everything you would ask for would be here. Nancy at breakfast was great! We would stay here again. Thank you for a great experience. Will definitely refer this hotel to anyone.More

Review collected in partnership with Hampton
Thank W9353TRlindas
Response from Virginia G, Front Office Manager at Hampton Inn TracyResponded 23 June 2017

Thank you so much for taking the time to write a review of our property. Thank you for your kind comments and we are thrilled you enjoyed your time us and our awesome staff like Nancy. We loved having you and we look forward to...More

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Best Value Properties in Tracy, CA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 120 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 120 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (1)
Room & Suite (19)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Darrell H
hthr1, your review is so extraordinarily and poorly written it's no wonder it's only your second. I'd hide in the shadows, too, if I was that unintelligent. I'm curious to know if you somehow think having a disabled child warrants special privileges above others? If the hotel was sold out, did you think they should knock on someone's door and tell them they need to get out so you can have the room of your choosing? There are so many subjective claims in your review that offer no objective reasoning, i.e. "the staff is inept" or "Virginia is a beat that outwardly discriminates against disabled people"... prove it. See, I'm a disabled veteran and my stay at the Hampton exceeded 7 continuous months; meaning, I have a very knowledgable view on the capability of the staff and operations of the hotel. I've also often discussed the same with other customers. The day I arrived I discussed my long stay with Virginia and demanded I be put into their best room. She very politely and professionally told me she was unable to do that because it wouldn't be fair to other long term guests. I tried to go around her the next day and was directed to the manager's voicemail; but it turned out Virginia was the manager to return my call and she was STILL amazingly professional, considerate of my request, and apologetic that she could not accommodate me. After a short two weeks, I realized that it was ME who was wrong... and I totally understood why Virginia was unable to give me the bigger room for free. Know what I did? I immediately apologized. Let's discuss that for a moment; you're complaining it's outdated? Go look all around Tracy, not one of the hotels in the entire town are updated more. Why would the management company spend the money to update a hotel that sells out 75% of the month? That would be the worst business decision in the world; and even more people keep coming because the bay area is so expensive. Sure, let's give away more expensive rooms for free and spend a few hundred thousand dollars updating a hotel that can't possibly bear more profit. I wouldn't expect you to understand this, given that you can't think more than 2 feet in front of your face. Plenty of customers get late check outs and plenty of disabled patrons are tended to with extreme courtesy because ALL GUESTS ARE TREATED WITH EXTREME COURTESY. See, I can tell by reading your review that you are selfish, rude, and think you are entitled because you have a disabled child; I would kick you out at check out time also. I'm sort of glad you'll never stay there again, I'd hate to run into you while you were at the front desk crying that the vending machine was mean to you.
23 August 2016|
Answer
Response from 288brucen | Reviewed this property |
Although I find this answer is personally harsh, I agree with most of his hotel issues. Being disabled is difficult. Not all rooms are disabled accessible just like all parking spots are not disabled compatable...not should... More
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Votes
Room Tips
"Do not get a room facing the freeway."
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"Choose rooms between 01 - 10 range on any floor, for great parking entrance."
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"They have good soundproofing on windows since near highway"
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"I doubt this hotel has any substandard rooms -- "on the ball""
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