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Hampton Inn Tracy

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#1 of 9 Hotels in Tracy
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn Tracy
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261 Reviews from our TripAdvisor Community

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Showing 257: English reviews
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FORT LAUDERDALE
Reviewed 4 days ago NEW

Clean room, very friendly and helpful staff. Would have liked a few more fresh breakfast choices. The location was just off the freeway and lots of restaurants and Target nearby. Hard to find - look for Target.

Review collected in partnership with Hampton
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Helpful?
Thank CAROL A
HOTEL’S FAVOURITE REVIEW
Reviewed 30 August 2016

We love Hampton Inns. This one at Tracy,CA is exceptional. Clean, quiet, great location. Comfy beds. Good wifi. The staff went above and beyond to give us a great stay. Shout out to Corrina, Isabelle, Nancy Ann - and Farah! Thank you! Margaret & Bartley

Review collected in partnership with Hampton
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Thank margaretbX9147MW
About Hotel's Favourite Review
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for your raving review and all your shout outs to Corina, Isabel, Nancy, and Farah. Too often their heart of service is overlooked and it so nice nice when not only are they appreciated but singled out for their stellar service! We loved having you and we look forward to your return!

Discovery Bay, California
Reviewed 1 week ago

As a lady who is seeking a slow paced place to unwind lifes fast paced everyday demamds, i found this location the most wonderful place to rest and relax. I laid down my head on the beautiful bed and slept for 2 days in total bliss. I would recomend all moms to take a 2 days break here. The lack...

Review collected in partnership with Hampton
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Thank Mary Z
Bakersfield, United States
Reviewed 1 week ago

I really like Hampton by Hilton, this hotel brand is consistent always delivers a great experience. After traveling in rainy difficult traffic, we were received in a friendly courteous way and promptly checked in, Walked to a nearby restaurant to have dinner. Then came to sleep to a quiet room and had a great night sleep a very comfortable night....

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Thank felipesJ1102EA
Napa, California
Reviewed 3 weeks ago

The staff was friendly and efficient. Clean, comfortable room with lots if well placed outlets for charging. Loved being able to check in online and choose our room ahead of time. We'll stay here again.

Review collected in partnership with Hampton
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Thank Susan C
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for taking the time to write a review of our property. We are thrilled you enjoyed your time with and our awesome echeck in method. We loved having you and we hope to serve you again on your next trip to the Tracy area.

Redding, California
Reviewed 3 weeks ago

This facility is nothing more than a motel 6! It is old, run down and dirty. It is very over priced for the facilities! The person at the front desk was very nice. The front door was lclosed caked at all times. They had to ring you in. I will never stay again.

Review collected in partnership with Hampton
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Thank 561cindir
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for taking the time to write a review of our property. We are so sorry you were not satisfied. For the safety and security of our guests and staff, we do lock the secondary doors after night and reopen at start of breakfast. We are so sorry if you arrived late and was inconvenienced by it. Thank you...

Reviewed 3 weeks ago

I found this Hampton Inn to be a clean and well maintained property. My room with west-facing window on the second floor was quiet. (I-205 is 100 meters south of the property.) I had business in Livermore and I was pleased to find that the access to and from I-205 was quick and easy. There is a mall adjacent to...

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Thank HiramSnodgrass
Flippin, Arkansas
Reviewed 4 weeks ago

I was here for 5 nights for business. I really enjoyed this stay. The location was convenient for me and my team. Also it was within walking distance of restaurants, shopping and groceries. Rooms were clean and staff was very helpful.

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Thank rdr4205K360SD
Atlanta, GA
Reviewed 4 weeks ago

Location close to the highway, but a bit challenging to get to. Check in was quick and easy. The facility was a bit dated, but the room was clean overall. Breakfast was a bit disappointing. We left and ate elsewhere; milk was out, no hard boiled eggs, no meat, and the egg choice was western omelette'. If you can consume...

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Helpful?
Thank DSGAtlanta_GA
Reviewed 4 weeks ago via mobile

I stayed here twice within the month of January. The staff is very efficient. The price is really great for the room and convenient location to many restaurants, the mall, and the Grant Bar. Would stay here again!

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Thank Alana T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hampton Inn Tracy hotel is conveniently located 5 miles from downtown and within walking distance to West Valley Mall. Close proximity to Tracy Premium Outlets, Tracy Movie Theater and the Tracy Historical Museum. Serving complimentary hot breakfast daily. Enjoy free Wi-Fi, indoor pool, fitness room and business center. Review the Hampton Inn Tracy special offers and hotel deals and enjoy great savings by booking one of our packages. ... more   less 

Additional Information about Hampton Inn Tracy

Address: 2400 Naglee Road, Tracy, CA 95304
Region: United States > California > Tracy
Price Range: $152 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Tracy 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Tracy Hotel Tracy
Tracy Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Tracy staff and other travellers.
1 question
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hthr1, your review is so extraordinarily and poorly written it's no wonder it's only your second. I'd hide in the shadows, too, if I was that unintelligent.

I'm curious to know if you somehow think having a disabled child warrants special privileges above others? If the hotel was sold out, did you think they should knock on someone's door and tell them they need to get out so you can have the room of your choosing? There are so many subjective claims in your review that offer no objective reasoning, i.e. "the staff is inept" or "Virginia is a beat that outwardly discriminates against disabled people"... prove it.

See, I'm a disabled veteran and my stay at the Hampton exceeded 7 continuous months; meaning, I have a very knowledgable view on the capability of the staff and operations of the hotel. I've also often discussed the same with other customers. The day I arrived I discussed my long stay with Virginia and demanded I be put into their best room. She very politely and professionally told me she was unable to do that because it wouldn't be fair to other long term guests. I tried to go around her the next day and was directed to the manager's voicemail; but it turned out Virginia was the manager to return my call and she was STILL amazingly professional, considerate of my request, and apologetic that she could not accommodate me. After a short two weeks, I realized that it was ME who was wrong... and I totally understood why Virginia was unable to give me the bigger room for free. Know what I did? I immediately apologized.

Let's discuss that for a moment; you're complaining it's outdated? Go look all around Tracy, not one of the hotels in the entire town are updated more. Why would the management company spend the money to update a hotel that sells out 75% of the month? That would be the worst business decision in the world; and even more people keep coming because the bay area is so expensive. Sure, let's give away more expensive rooms for free and spend a few hundred thousand dollars updating a hotel that can't possibly bear more profit. I wouldn't expect you to understand this, given that you can't think more than 2 feet in front of your face.

Plenty of customers get late check outs and plenty of disabled patrons are tended to with extreme courtesy because ALL GUESTS ARE TREATED WITH EXTREME COURTESY. See, I can tell by reading your review that you are selfish, rude, and think you are entitled because you have a disabled child; I would kick you out at check out time also. I'm sort of glad you'll never stay there again, I'd hate to run into you while you were at the front desk crying that the vending machine was mean to you.

6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms between 01 - 10 range on any floor, for great parking entrance.”
 of 5 bubbles JerryFlanagan, 16 Jun 2016 | Read review
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 of 5 bubbles NATS_fan_01, 22 May 2016 | Read review
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 of 5 bubbles douglasmZ6631PM, 16 Apr 2016 | Read review
“away from highway”
 of 5 bubbles orracle, 18 Mar 2016 | Read review
“Second floor is the best”
 of 5 bubbles robertrR7802SS, 26 Nov 2014 | Read review
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