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Booked 2 months in advance so I could request room away from road noise, elevator.
Called a week in advance to re-confirm reservation and my room requirement.... was told no problem. Called the morning of arrival and did the same.... was told no problem and...More
Response from Lynn K, General Manager at Fairfield Inn & Suites TemeculaResponded 4 days ago
Hello, and thank you for your review.
The experience you had is not characteristic by any means of our property, and please know that we are looking into both situations (check-in & Breakfast) to see what went wrong, and how we can prevent these occurrences...More
We checked in at 5:15pm on 5/27 and there were 3 girls at the desk. I felt Iike I was being checked in by friends. LOVED IT! Self parking is easy, check in easy, I had a good view of the front of the hotel...More
Response from Lynn K, General Manager at Fairfield Inn & Suites TemeculaResponded 3 weeks ago
Hello, and thank you SO much for your review. We are so happy to hear you had a great experience. We would love to have you back some time for more wine tasting & great experiences!!!
I stayed in this hotel and this was paid by my business manager. The front desk person asked my personal credit card for incidentals. Three days after my departure I found out they had charged me for my entire stay. This was unauthorized charge and...More
I am a Marriot Rewards member and I did not get the treatment I get at other hotels. Location was good, fairly close to the wineries, however I did not sleep that night. I kept waking up from the cars racing down the highway or...More
Thank Delia L
Response from Lynn K, General Manager at Fairfield Inn & Suites TemeculaResponded 11 April 2018
I am so sorry to hear that you did not have an enjoyable experience at our property, and I very much apologize that your issues were not resolved before you left us. I would love for you to reach out to me directly...More
I travel a lot. I stay in a lot of hotels. I don’t ask for much. But the one thing I ask for is a quiet place to sleep.
This is a newly built hotel. But it’s one of the noisy places I’ve been to...More