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Red Lion Inn & Suites Susanville

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Red Lion Inn & Suites Susanville
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180 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Oregon City, Oregon
1 review
Reviewed 29 October 2016

The bed was so bad I woke up at 1.00AM with a very sore back. Stayed awake for three hours. Decided to forego breakfast to catch up on sleep but housekeeping woke me up at 8.30 to clean the room even though i had not checked out. So I made it to the continental breakfast just in time. As I... More 

Helpful?
Thank brbroomham
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

HI, brbroomham... Your experience was certainly not our best day, and for that , we do apologize. All our beds are identical and, due to the vast preferences for firmness, or lack thereof, we aim for the middle to reach as many guests as possible. Still, based on the firmness of one's mattress at home, our beds will be appear... More 

El Sobrante, California
Level Contributor
217 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 26 October 2016

Overnight on a Fall Color tour/trip. Room was comfortable. We had a view of the snow topped mountains. The printed cable channel TV listings was not accurate. They ran out of breakfast food at 8:30. Staff did not stay on top of it, and took long time to replenish. One free bottle of water for two people. Room had refrigerator,... More 

Helpful?
Thank yvonne p
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hello, yvonne p... Not sure what breakfast item you wanted that you could not find. We actually haven't run out of food in the morning and have an attendant standing by to replenish from 6-9am. Sorry that you didn't get something you sought. As for the water, please know you can have additional bottles any time you ask. We aim... More 

Escondido
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 October 2016

We stopped at the Red Lion Inn on a drive from San Diego to Oregon. We were pleasantly surprised at how comfortable and clean our room was. The bed was very comfortable. The room was very clean. The bathroom is a nice size with wonderful towels that were very nice sized, not those tiny ones you sometimes find in motels.... More 

Helpful?
Thank Lori M
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Lori M... Super glad you came and for taking a minute to send up a rave on our TripAdvisor page as well. Your input is very important to us and always welcome. We'll put you down as one of our frequent-sleeper guests on your next excursion up our way from Escondido! Peace be yours until next time. :-) More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 September 2016 via mobile

We approached Susanville from the north and we seemed to be almost out of town before we found it right at the southern end of town. So depending on the direction you are coming from it is either the very first or very last hotel in town. Sometimes it is the little things you notice. The Red Lion had the... More 

Helpful?
Thank Fi P
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Fi P... So glad to have you stay with us as you spend your holiday in the states. Please know every guest may have a WiFi log in credential if we know there is more than one person staying in your room. We issue login credentials at check-in and if you'll let our desk team know you need more,... More 

Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 September 2016

Stayed overnight on our way to Reno. What a lovely surprise. Very clean & spacious room. Could not fault the room for the price. Breakfast was continental, everything was stocked so no problems with getting what you wanted. Would definitely stay again and recommend to others.

Helpful?
Thank N1460OVdeborahh
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hey, N1460OVdeborahh... Your review today is warmly received and much appreciated. it's rewarding for us to know our efforts are not in vain and we can provide sweet surprises for guests. Thanks for reaching out on our TripAdvisor page so other travelers can learn about us as well. Blessings and travel mercies be on you until your return. :-) More 

Level Contributor
4 reviews
Reviewed 20 September 2016 via mobile

We had bad experience at a B&B and left and had no reservations for anywhere else in town, needed a place to stay for our anniversary weekend, Melissa worked her magic and found a room for us...we will be back!!!

Helpful?
Thank NjandJl
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Aww, NjandJl... Bless you two for giving us a chance to be part of your special get away. Life can turn on a dime sometimes, and we're glad we could be here for you too. Peace, dear lovebirds, until we see you again. :-) More 

Winchester, Virginia
Level Contributor
174 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 13 September 2016

Good location. Away from other hotels in south Susanville, CA. Swimming pool. Hot tub. Refrigerator Microwave, Coffee maker. Mix up on check in. Assigned to a room that was out of service. Assigned to another room & only one of two keys worked. When we checked in, one key card would let us in the room. Later in the day... More 

Helpful?
Thank Michael D
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Michael D... Sorry for the key card mishap. This is not usually the case, but given the nature of electronic key systems, sometimes glitches occur. Our WiFi is unrestricted for all our guests. Each guest is given login credentials at the time of check-in so we can keep our bandwidth just for guests and not off our property. Please... More 

Phoenix, Arizona
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2016 via mobile

The room is comfortable and spacious. Goodnight sleep in the king bed. Only one device can be on the wifi at a time per room. The exercise room has machines that don't work. Breakfast is well organized and plentiful; typical selections.

Helpful?
Thank Bike4Life_11
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hey, Bike4Life_11... Sorry you misunderstood our WiFi policy. Every guest in every room is afforded a unique login code to access our WiFi, but you have to ask for additional credentials. This keeps our bandwidth solely for our guests and not others who may live or pass nearby. Please know we're here to provide a stellar stay, so don't hesitate... More 

Brookings, Oregon
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 September 2016

The hotel was clean and comfortable. The hot tub was hot. clean, and accessible. The staff was polite and helpful. They even have a couple of pull through parking spots to accommodate large motor homes and trailers! Very nice complimentary shampoo and soap! The only real "downer" was the towels were a bit on the worn side, not bath sheet... More 

Helpful?
Thank Patricia R
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Patricia R... Please know we're always here for your comfort; which includes additional towels, bedding, and even toiletries. A quick call to our front desk will bring remedy as quick as can be. When a guest books themselves online, we are not afforded the opportunity to speak directly to that guest until they arrive in person. We'd love to... More 

Portland, Oregon
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2016

I was given room 118 on the first floor. Turns out, this room has a large A/C unit right outside the window that was so loud, I realized it would disturb our sleep even with the window completely closed. I went back to get a different room, and the desk clerk left me standing there waiting while they helped someone... More 

Helpful?
Thank M0bileW0man
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Greetings, M0bileW0man... Thank you for bringing the AC Unit to our attention at the time of your stay so we could bring remedy for you by switching rooms. Maintenance was made aware of the issue and the AC is now working fine. I am afraid you are mistaken about our WiFi service. So we can keep our high bandwidth available... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Red Lion Inn & Suites Susanville

Address: 3015 Riverside Dr, Susanville, CA 96130 (Formerly High Country Inn)
Region: United States > California > Susanville
Price Range: $128 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Inn & Suites Susanville 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
High Country Hotel Susanville
Country Inn Susanville
Susanville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites Susanville staff and other travellers.
3 questions
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ORBlue_Bear
over a year ago
over a year ago
Livermore, California
over a year ago

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Questions? Get answers from Red Lion Inn & Suites Susanville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street side has views of the mountains.”
 of 5 bubbles yvonnep522, 25 Oct 2016 | Read review
“no elevator”
 of 5 bubbles patriciar582, 31 Aug 2016 | Read review
“Do not take 118 or probably the ones adjacent either.”
 of 5 bubbles M0bileW0man, 15 Aug 2016 | Read review
“Room 234 was quiet and not facing main street”
 of 5 bubbles glutenfreeutahn, 28 Jul 2016 | Read review
“we chose a 2nd floor rear facing room which was very quiet”
 of 5 bubbles JTR22, 29 Jun 2016 | Read review
5 of 5
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